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Cherished Companions Home Care, LLC

Cherished Companions Home Care, LLC

Cherished Companions is a mission-based company focused on providing independence through trusted home care. As an award winning company we are recognized nationally as an agency that affordably delivers the highest quality care. Our belief is care is a calling and our unique interviewing process ensures that we provide the very best caregivers.

7181 Chagrin Rd, Suite 200, Chagrin Falls, OH, 44023 44021 44022 44023 44024 44026 44040 44045 44046 44056 44057 44060 44062 44064 44065 44067 44072 44077 44080 44081 44086 44087 44092 44093 44094 44095 44099 44101 44102 44103 44104 44105 44106 44107 44108 44109 44110 44111 44112 44113 44114 44115 44117 44118 44119 44120 44121 44122 44123 44124 44125 44127 44128 44129 44131 44132 44134 44135 44137 44139 44141 44143 44144 44146 44147 44202 44221 44223 44224 44231 44234 44236 44240 44241 44243 44250 44255 44262 44264 44265 44266 44285 44286 44288 44449 44491

  • Alzheimer's Care
  • Companion Care
  • Housekeeping
  • Dress & Grooming
  • Laundry
  • Incontinence Care
  • Bathing
  • Mobility Assistance
  • Medication Reminders
  • Respite Care
  • 24-Hour Care
  • Eating Assistance
  • Transfer to/from Bed
  • Exercise Assistance
  • Safety Supervision
  • Transportation
  • Hospital Discharge Assistance
  • Prescription Pick-Up
  • Doctor Visit Companionship
  • Grocery/Errand Assistance
  • Hospice Support
  • Cash
  • Check
  • Veteran's Assistance
  • Long-Term Care Insurance
  • Other Options

2025, 2024, 2023, 2022, 2021, 2020

Best of Home Care

Leader in Experience

(Formerly Leader in Excellence)

Awarded for superior client & caregiver satisfaction ratings.

2025, 2024, 2023, 2022, 2021, 2020

Best of Home Care

Provider of Choice

Awarded for outstanding client satisfaction ratings.

2025, 2024, 2023, 2022, 2021, 2020

Best of Home Care

Employer of Choice

Awarded for outstanding caregiver satisfaction ratings.

Agency Rating

  • Irene M

    It would be more convenient for the people to come at the time we want. It was positive that they changed the time scheduled to my liking.

  • Kathy N

    I like how they've when they've sent somebody, I like the people they've sent. The provider has been really good by connecting with me.

  • DAVID M

    I like how the lady that comes here is thorough and cooperative with my care. I have never had a problem with her. They help move around for me because I cannot.

  • Karla L

    They could vet their caregivers a little bit better. The caregivers could have had a greater impact if they had done a little more homework on someone with down syndrome.

  • Jerrold T

    More people who are able to handle the situation at this house. They could have more people to handle the situation at this house.

  • Robert T

    I like that they are friendly. They help with being able to keep her clean. They are giving me some time to get some work done.

  • Kris F

    When our caregiver has to leave they can find a replacement suitably. It helps to know that my father is in good hands and I do not have to worry about him.

  • Susan W

    We have had one primary caregiver and my parents are really happy with her. We only have someone come in twice a week, and it has been helpful and alleviated some stress.

  • Joanne B

    I like that they have live-in care. The most helpful has been them doing things that I cannot do.

  • Anonymous

    I like that they check up constantly, and they give me updates. They are very responsive. They help provide the needed self-care and they provide companionship.

  • Cathy F

    They can improve the selection of caregivers, some are excellent and other need more training. It is hard to listen to a client who does not make the best decision, maybe the caregivers need more training.

  • Laura K

    I would recommend because the caregivers are just awesome. They are nice and helpful. The caregivers help her get breakfast.

  • Anonymous

    I like that the caregiver is kind. They help the most by letting me know what she does while I'm not there.

  • Anonymous

    I like their professionalism. It frees up time for me.

  • Tanya L

    They seem dependable, and we liked the care options they provide. We have a live-in person who gets to be more on-top of Mary's life, and it gives more consistency.

  • Judy G

    I like that they show up and that they're always in contact with me. They've helped me the most by doing things that I don't have to do.

  • John G

    They basically do what they say. They show up on time. Even when the worker has an issue, they find someone to help out. They help her do some exercises. They help her get to her doctor's appointments.

  • Kim D

    My mom likes one particular caregiver who is incredibly kind and compassionate. They've been reliable.

  • Anonymous

    They could improve the personality and skills of the individuals and ones that don't steal. They just do their job.

  • SHARON F

    They're very communicative and they're very kind and the workers are excellent. I can't get around, so they help me with the bedroom, they take care of my bed and help me with the shower.

  • Donna H

    I like the training they give the people. They have sent trained.

  • Anonymous

    I like that the caregivers are responsible. I like that my loved one has twenty-four-hour care because she would not be able to stay in her home otherwise.

  • John B

    The feedback, the caregivers, are really good. The caregivers are very professional, they sometimes know what to do without us asking.

  • Teresa H

    They sent people that were like strangers. They didn't call me and told me that someone different was coming. They always answer the phone. They are always concern about my health.

  • Andy S

    I did have an issue with the case manager that was in charge with my mother's, and it was not involved until I talked with HR. She didn't come everyday we only had her 3 days a week, and she is in a memory care clinic, and we see her 1-day on Saturdays, and she goes to bathe her which my mother liked.

  • Barbara E

    I like the people who come. They will give her a bath.

  • Ray O

    I like how they are relatively easy to work with, and they are very clear in what they offer. They don't deliver surprises. It has made a huge difference in my mom's life and allows her to stay in her home.

  • Jolie P

    I like that they usually get everything fixed. I like that they are dependable. My father would not be able to come without them.

  • Anonymous

    Their communication can improve a little bit. An aide didn't come and she told the office that they needed to tell me. Another thing is I think we need to have more conversation about the match of the caregivers to the job that I need done.

  • Renee C

    I would recommend them because they were more professional than the other people I encountered. They made the experience positive because they were always on time.

  • Greg S

    They have been efficient with finding coverage when I caregiver can't make it. The caregivers are very good to Karen.

  • Barbara M

    I like that everything has worked out well and I am very satisfied with how things have gone. It is really helpful. The people they have sent, have been very good and they are reliable.

  • Catherine O

    They are local and provide good quality caregivers. It is extremely helpful. We have one consistent caregiver that goes over and beyond to help out.

  • Bridget L

    I like that they are better than the last one. They just listened.

  • Ray B

    I would recommend them because they have been very helpful and accommodating to my mom. They make it as easy as possible.

  • Judy G

    I like that they keep me notified if someone can not make it. She comes in and helps my mom with a shower.

  • Rossi G

    I like the people that they sent out to me. They help take care of me and my house.

  • Don T

    Everyone, from the operators, to the case manager, to the caregivers, all have been super good. My wife has dementia, so it's difficult to get a 10. They are there when I ask and it's helped her.

  • GLEN Q

    I would recommend them because they are nice people and very professional. They improved my quality of life. They have great representatives.

  • Kim D

    I like that she has been treated very compassionately. They provide her with the assistance she needs, and it makes my life easier because it takes the load off of me. It gives my mother another dimension of companionship.

  • Charlie K

    We had a great experience with them, the one caregiver came twice a week and she was an incredible person. She did such a great job and my mom really appreciated her. It allowed her to be more independent and to stay in her home as long as she did.

  • Kathy S

    When we first got them I explained that they are mostly going to be doing companionship and not as much other things but I would like the caregiver to do a little more when she comes to help me out. Some things are a hit and miss. I could use more sweeping and mopping floors which she does sometimes. There are times when I come home and there are things in the sink that could be washed and put away. If she could just be a little more proactive along those lines that would be better. There is no supervision and no one checking on the situation so the worker is at her own discursion. She gives good care and is reliable though and I appreciate that.

  • Harvey M

    The service is excellent. They do what they say they will do. They do for my wife what I was having trouble doing myself.

  • Jaime F

    I'd tell them they seem to be very accommodating. She's in hospice care.

  • Larry W

    I like that they are very reliable. They are very dependable.

  • Noreen H

    I like the timeliness of the office staff s they are helpful. They could work on interpersonal communication with Arlene.

  • Nancy B

    I would recommend them because they seem to be very organized at the office. The companions seem to be knowledgeable and truly care about helping the patient. They are very prompt if I ever call to explain billing or to change a date.

  • Anonymous

    If they had any experience in therapy that would have been helpful. They didn't help me much except for one person who came on weekends.

  • Anonymous

    I like that they are there when they say they will be and they have taken good care of my parents. They have helped the most by straightening up around the house and helping my mom out.

  • Christine P

    They're good caregivers. The caregivers are compassionate. They help with light housekeeping.

  • Lindsey J

    I like that the caregivers are professional, caring, and responsible. I also like the fact that there's oversight. There's a case manager who checks in. It's huge for me and the client. The client is almost 100 years old and she is still at home. She lives alone and she needs another person to see her everyday and some companionship everyday. They have had a positive impact because they're another body in the house.

  • Robert T

    I like that the people we do get seem to know what they are doing and have quite a bit of experience. Sometimes when we get new people, they don't always have the experience. It is a definite improvement.

  • DAVID M

    I've had other agencies who were horrible, Cherished Companions is trustworthy and honest. I couldn't function without what they do for me, they help me with groceries and bathing.

  • Lisa D

    They could be more responsive to fill time slot. The aides were not trained. Their care is important.

  • Rob J

    There has been mismatch of aides with my parents. We are happy with the current aide. They could be more consistent.

  • Rossi G

    They are cooperative and concerned with our needs. The services help, but they have not solved the problem yet.

  • Scott W

    I liked the flexibility with the replacement staff when regular staff called off. They helped the most with having one consistent caregiver.

  • Beth C

    They know what they are doing while they are with my mom. I like knowing my mom is being looked after and that she is not alone.

  • SHARON F

    I like my caregiver and the agency notifies me of any changes. The agency is in contact with me all the time.

  • MICHAEL W

    I was impressed with the owner and his help. They help me with stuff I can't do.

  • Monica R

    They are very thoughtful in assigning aides. They dress and bathe them.

  • Rob K

    I have already recommended them to others. It is less pressure on me.

  • Roberta F

    I had two bad caregivers before my good one. Dorothy has done everything for me that I couldn't do for myself while my leg was broken.

  • Tanya L

    I like that they had a live-in caregiver option. They filled their shifts even if it isn't with the person they thought it was going to be.

  • Larry F

    They always call me if there is a problem. They provide care.

  • David C

    I like that they are on time, attentive, and consistent. They do a great job. The caregivers put her at ease and talk to her in a calm and respective manner.

  • Debbie G

    We had problems with one caregiver, but they got it resolved. It saves me a lot of extra hassle. They give her showers and clean her bathroom, which gives me time to do other things. They are good about checking for sores on her back side.

  • Cindy F

    They are so nice, efficient, and a big help to my husband. The caregivers feels like a part of the family and is very great to work with.

  • Donna P

    I have had nothing but good rapport with them. If I am unhappy with someone, they replace them. They are upbeat people and if you are unhappy they make you happy.

  • Anonymous

    We have one caregiver through the company and she is outstanding. I have worked with some who are outstanding but I have also worked with average caregivers. We are happy with the caregiver we have at the moment, but I feel like if I call them for other coverage, I am not going to get the quality that we are getting in this caregiver. Through the individual caregiver we work with, that is how they have helped the most.

  • Jim M

    They did what they said they would. They had good communication.

  • Anonymous

    I like that they are willing to work with you. I have been using the same caregiver for quite some time.

  • Larry W

    They provide excellent care. They make my job easier.

  • James G

    They are prompt, friendly, and professional, and the caregivers are great. The quality of the caregivers is most helpful.

  • Jan P

    I like that they have good caregivers. They have worked hard to allow us a consistent caregiver.

  • Theresa R

    I like the people and they caregivers are good but wish they would ask me what is going on. Not outstanding. They watch out for what I see and don't see.

  • Mae F

    The caregivers are very professional, competent, and they have a lot of empathy. They are very important. There are times when I wouldn't be able to go to doctor's appointments without them.

  • Alison M

    I would recommend them because they are reliable. The agency has handled any internal problems without having to give me a call.

  • Kim D

    The agency gave us wonderful caregivers. They were dependable and compassionate. They always answered when I have a question, regardless of the time.

  • William S

    I do not like to recommend companies; it is against my instincts. IT has had an impact; I do not have to worry about my wife when they are here. They pick up the house and make things more livable,

  • Marcy F

    I liked that they were very responsive, and some of the caregivers. They helped by taking Merle to his appointments for me.

  • Carole M

    Kiki is an exceptional caregiver. I would highly recommend any of the caregivers. They are wise.

  • David D

    It's a good agency to use. They have helped my mom very well. It's made my life a lot easier.

  • Julian B

    I like that the caregivers are attentive. The service has been very helpful. They help my wife who has Alzheimer's. So they help with the daily showering and all that.

  • Larry W

    I like the quality of the staff. They provide excellent care.

  • Greg S

    I like Tamera who is our main aide, she has established a good relationship with the client. I appreciate how much she cares about the client. I like that the caregiver was there when the client fell out of bed and she stayed with her until the squad came over. She was there in less than 5 minutes late at night.

  • Don T

    They are very friendly and any time I call someone is willing to extend themselves. Does whatever I need and when I need it, everybody has cooperated.

  • James (

    The agency is timely and accommodating. The agency is responsive.

  • Tanya L

    They have the live-in option if that is what a person needs. They have done their best to fill the shifts. Having someone here around the clock has been helpful.

  • Don V

    The caregiver that comes in does a good job. I am happy with the services provided.

  • Kenneth C

    The leader came out to asses our situation and talk to us. It was significant. They helped him a lot.

  • Anonymous

    They work hard, were easy to deal with, and worked quickly with us to get us what we needed. He has dementia, and it is hard, but everyone has been very kind.

  • Karen H

    They are very caring and on time. I like the fact that they can wash my husband up and I cannot.

  • Christine R

    They are very reliable and professional. They provide us with really good caregivers.

  • Suzanne N

    The caregivers do what we ask them to do. The caregivers are very accommodating for my mom's dementia.

  • Alysha B

    They could have a better quality aide. They could give better pay to the aides. They could be more consistent with the services provided.

  • William S

    They are very good. They do what they are supposed to. If we got one we didn't like they took them away. It freed me up. They do the work I couldn't do. They let me go out.

  • Donna F

    I like that they are very professional and kind. My two caregivers are excellent and one of them helps with exercises.

  • Beverly B

    I like that our point person has been so good and kind and trying to make sure we have good caregivers here to spend time with him. I like that today a caregiver was here and she helped him shower and he would adopt her if he could and they bake together and she is just fabulous.

  • Alda R

    They are very honest people. It was a really big help for me. They were here all the time when I needed them and they we're perfect company.

  • Jeanine K

    Lately, she has not gotten the best quality care. Since her last caregiver, the new caregivers she has had have not been very nice to her. The care has not been consistent. They are stressing her out lately.

  • Mandy G

    We have been pleased with all the caregivers. The services help with all daily tasks.

  • Joan K

    I like that the agency is accommodating, friendly, and cheerful. The caregivers are good at taking us to doctor appointment because we don't drive anymore.

  • Bud M

    I like that they all come here and do their job, and they seem to care about their duty. They have helped the most with relieving me and letting me do what I need to do.

  • Diane S

    I like that if someone is sick, they reschedule someone for me. I call, and they fill in days that are not scheduled if something comes up.

  • Cynthia S

    They come when scheduled. They will make arrangements if they can't come.

  • Mary M

    I like their personalize services. They are always here when they say they will be.

  • Rosemarie W

    They are highly qualified and kind. We had them twice a week, so the family could go do things.

  • Susan W

    I loved the woman taking care of my parents. She was very sweet and kind. Diane was wonderful to work with.

  • Joan M

    The care is very personal. My caregiver works very hard to accomplish the things she needs to do.

  • Larry W

    I like the care and communication this agency offers. This agency calls frequently with updates.

  • Paul C

    I liked that they did everything right. We had an aide that was helpful for me to do what I need.

  • David C

    I like that both women take good care of my mom. I like that considerate and flexible with my moms and their service for her.

  • Valerie W

    I would recommend them because they were willing to work the hours, I needed them for. It was a positive experience because they were always there on time and helped out with light housekeeping.

  • Robert T

    I like the people they selected. They do a good job and seem caring and concerned for the patient for the most part. A few were looking more for the paycheck. It is much better having them here in the morning to help take care of my wife.

  • John F

    I like Cherished Companions Home Care, LLC because they are reliable. The services have been impactful because the caregivers always show up.

  • Amy D

    I would recommend them because they gave us good advice and they did a thorough walk-through of the house to make sure things would work out. It's been very positive for my father and very helpful.

  • DONALD B

    I like that everything that my caregiver does. She's very good at what she does. Anything that is asked of my caregiver she does it. Nobody does all the things she can.

  • Scott W

    I like the consistency of the caregiver. It's the same caregiver. The company is flexible in its scheduling.

  • Martha (Marti) S

    They have a central office. If somebody has to call off, they call the office and the office calls us so we know it's a legit reason. we have had other private people that call us at the last minute or don't call and we sit there wondering where they are. This agency doesn't put up with that. They have been able to get a replacement for people for various reasons. One girl came the first time but would not provide service so she left and we were stuck. I had to take care of my roommate as much as I could. It was nit a nice situation but they were very good at trying to find somebody else right away to find someone to fill that role. We understand people have lives and they have to make changes, but they have to be able to report to somebody and give to people as much as they can to make that a workable situation. They're really helpful. I needed somebody to make sure I got to the toilet okay and got back off. I also needed help putting on my clothes and putting on my shoes and socks. I wasn't supposed to twi

  • Lexine S

    They have been very accommodating. They are very thoughtful by vacuuming, doing the dishes, going the extra mile. It gets me out of the house and gives me a break. I don't have to worry about the people I'm leaving him with.

  • Barbara M

    I like that the people are friendly and they are reliable. It is important because I need the time.

  • Laure C

    They are very assessable and answer my questions when I need them too. They're able to take care of my mom while I'm at work.

  • Kristine T

    I like that they keep working with the schedule until the end. They never give up on filling in holes, and everyone is exceptional quality. Their work ethic is high and they come dressed in a clean uniform. They constantly engage with my mother. They are always moving and doing something.

  • Wendy K

    They're local, and the aid is wonderful. It all depends on the employees they send out.

  • Scot M

    I liked that the agency took care of everything and they truly cared.

  • Anonymous

    I like that it's a very friendly atmosphere. They're willing to work for you, depending on what needs you need. We have multiple different caregivers. I don't think it's one particular thing, I think it's just based off personalities. It's more on an individual basis. Overall, it has been a good experience. I think they adapt well to the situations. They do the best they can.

  • FLORENE A

    I like the person who comes here. I like that she helps me around the house.

  • David C

    They show they have a real concern and care for mother. She only has so much capability with Parkinson's.

  • Larry W

    I like that they are very efficient. They are very helpful and very caring.

  • Anonymous

    I think they need more qualified people. I think they need to do more training or get run them through some classes.

  • Tanya L

    They are reliable and they care. They have never missed a shift with us. There is always someone here so we don't have to worry about filling in shifts and we like having a consistent caregiver.

  • Penny Z

    Anytime I have an issue, they handle it. The aid that we have is wonderful, and it is what makes the experience positive.

  • Eric G

    They could improve the frequency of their contact with their services. They could send more experienced caregivers. Caregivers who are competent and have knowledge.

  • Jane C

    It depends on who they ask about. One of the people I have does what she needs to do without asking. They serve dinner neatly and it's always hot.

  • Chris J

    I like the flexibility from this agency. Without the services, we would be lost. The provider has helped us the most by being here so we do not have to bathe my mother-in-law.

  • Dave C

    I like that the caregivers that work with my mom are just wonderful. They match the right caregiver with my mom.

  • Jeanine K

    They are accommodating. Everyone is helpful. They give her showers and help with exercises.

  • Jerrold T

    The agency is great, they people they have sent has been very competent. They provide people who are willing to perform household duties.

  • Rob K

    She has an outstanding caregiver. The companionship helps the most.

  • Isobel P

    The agency is dependable. The client feels comfortable with the caregiver.

  • Cathy F

    The contact people are responsive and so are the caregivers. The caregivers work with me as well as the main office.

  • Vern R

    The agency contacts us a lot. The agency is helping both of my parents, which is very helpful.

  • Richard K

    The agency has sent quality caregivers to my home. The caregiver helps Rita shower and get dressed.

  • Kelley D

    I like that they are very flexible. If your loved one is not happy with the caregiver, they are quick to find someone that would match better with their personality. We are so blessed to have the caregiver that we have working with my father. I was there listening to their communication and I got a little jealous.