Caregivers NW
Caregivers NW
COMMITTED TO COMPASSIONATE CARE People tell us they notice a distinct difference in the way we provide care and we work hard to make that difference noticeable. We approach care optimistically and our goal is to help you make the most of each day.
1970 E 17th St, Ste 200, Idaho Falls, ID, 83406 59844 83201 83202 83203 83204 83210 83211 83212 83213 83214 83217 83221 83226 83227 83234 83236 83241 83245 83246 83250 83251 83252 83253 83254 83255 83262 83263 83271 83272 83274 83276 83278 83285 83287 83301 83312 83314 83316 83318 83323 83325 83328 83330 83332 83334 83335 83336 83337 83338 83341 83342 83344 83346 83347 83350 83352 83355 83401 83402 83404 83406 83420 83421 83425 83428 83431 83434 83435 83440 83442 83445 83448 83449 83450 83451 83501 83524 83535 83537 83540 83541 83544 83545 83616 83623 83628 83633 83634 83639 83641 83642 83646 83647 83651 83669 83676 83686 83687 83702 83703 83704 83705 83706 83709 83712 83713 83714 83801 83805 83808 83809 83810 83811 83813 83814 83823 83832 83833 83835 83836 83837 83839 83842 83843 83849 83850 83856 83860 83861 83864 83871 83873 83874 99179 99401 99402 99403
- Alzheimer's Care
- Companion Care
- Housekeeping
- Dress & Grooming
- Laundry
- Incontinence Care
- Bathing
- Mobility Assistance
- Medication Reminders
- Respite Care
- 24-Hour Care
- Eating Assistance
- Transfer to/from Bed
- Exercise Assistance
- Safety Supervision
- Transportation
- Prescription Pick-Up
- Grocery/Errand Assistance
- Medicaid/Medicare
- Cash
- CreditCard
- Check
- Workers' Compensation Insurance
- Long-Term Care Insurance
2023
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
Awarded for superior client & caregiver satisfaction ratings.
2024, 2023
Best of Home Care
Provider of Choice
Awarded for outstanding client satisfaction ratings.
2024, 2023, 2022
Best of Home Care
Employer of Choice
Awarded for outstanding caregiver satisfaction ratings.
Agency Rating
Deana O
I have been with them for years and I love my caregiver. I can't bathe without them; they bathe me twice a week.
5 / 5Julie B
The office staff and caregivers are awesome people. There are some things I can't do myself, so they will do it for me.
5 / 5Roberta S
They could have better staffing. I have only one caregiver.
3.5 / 5Deana O
The staff works hard to find me a caregiver. The services help me do things I can't do on my own.
5 / 5Alexandria Z
I like how I am able to work with a family member. The agency has been easy to use, and is organized.
5 / 5Maura P
I like their service and they answer my questions promptly. I am in a wheelchair so it allows me to get up and do things.
5 / 5Anonymous
They could improve the office staff. They are always grumpy. I had to tell the caregiver what to do.
3 / 5Shalee C
I like that they are flexible. They help with my personal care and don't make it awkward.
5 / 5Laura B
I like the people they send. They've helped me the most by cleaning, showering, and getting me around the house.
4.25 / 5Aloma D
The provider needs to put effort into hiring more caregivers. The provider needs to have more available caregivers.
2 / 5Brandie H
They're easy to work with. They're easy to work with, and I'm able to have a normal life because they take care of everything.
5 / 5Isabel A
They are very nice and helpful. My caregiver is extremely helpful to me.
5 / 5LuAnn T
I really like my caregiver. They do the tasks I can't do for myself.
4 / 5Salvador M
I like that they are always here for me. They have great communication.
4.25 / 5Anonymous
Their office can be better. She does a lot of things that I can't. She also helps me prepare for my surgery.
4 / 5Mary Jo L
They are really professional people. Except me out of the nursing home.
5 / 5Anonymous
They could care about my area and having it covered by good caregivers that can do the work. I had a caregiver that stayed on the phone the entire time. The younger people dont know how to do their job, or don't want to do the job. I have taught one person to do things and then they just acted like I never taught them what to do.
2.25 / 5Linda F
I like the girl that is helping me. She is really sharp. She's doing a great job. They helped me the most by being here and listening. She does what I ask her to do.
4.5 / 5Marsha P
I like everything. The staff is kind and considerate. They listen to what I need. They help the most with everyday life. They made it a lot easier to get everything done and have a better life.
4.75 / 5Lee B
I like that they will check in with us. The services help the family since they can't do everything for him.
5 / 5Jacquelyn C
I have been with them for almost five years and they've always been very good about getting me care and sending me decent people. The caregivers come and know what I need. It's not like they just come in and sit around; they get their stuff done.
4.25 / 5Barbara S
I like that we can text and do our scheduling that way. I have never had any issues with them. They have always reached out to me and discussed with me.
5 / 5Khabiba A
They do overtime hours. Everything is good.
4.75 / 5Jolene B
They are always on top of everything, keeping me apprised when they are interactive. They helped by just being there, I just need someone to sit with my brother.
5 / 5Shalee C
I like the flexibility and quality of care. The caregiver is accommodating.
5 / 5Benjamin W
I get them to do some cleaning and I can do some shopping and any other stuff. He helps me when I get groceries and carry them in with me. When I get some packages he helps me assemble the item.
5 / 5Crystal M
They have been very responsive. They do what they promise to do. They make sure I have coverage. They are good when I am having a bad day.
4.25 / 5Michael S
I like that the people in the office get right on top of situations. It's excellent. The caregivers help me with showers.
5 / 5Johnna S
I like the caregiver they have sent to me. They do the things for me that I can no longer do myself.
5 / 5Susan B
I like that they are courteous and prompt. They are friendly and right on the mark. When you call about something, it's done. He does so much for me that I can't do, so it makes life a lot easier.
5 / 5Mary Jo L
I like it because they work with you and I enjoy speaking with them. The impact is really good on my daily life. Without them, I would be in a nursing home.
5 / 5Steven S
I've had the agency since 2019. They are pretty good. They usually send the right people. I have 4 hours a week. The caregivers help with house cleaning.
4 / 5Stacie H
I like that they are very communicative. They are always letting me know about the program. I like for me, it is nice to be able to care for him, and that he is getting the care that he needs.
5 / 5George M
They are consistent and they do good work. Their people skills are very good. They clean up my place for me. They take me to the store and do laundry, they do whatever I need.
4.5 / 5Anonymous
They need to improve the quality of the caregivers. They show up on time.
4 / 5Heather H
Right now, I like the caregiver I have. It's been a bit of a trial. It's been hard for them to hire people. I hope my current one stays. With a good caregiver, I am much more positive.
4.25 / 5Heather Q
I recommend them all the time. They do a really good job. They have helped my daughter a lot.
5 / 5Steven S
I have had other services in the past, but this one is better. I am having some trouble with the insurance paying what they are supposed to pay. I don't drive anymore, so I need the services.
4.75 / 5Allan R
They do a good job cooking and cleaning. They are respectful.
5 / 5Lori G
I would like to see them improve by providing more staff to realize the needs of their clients. The agency has provided excellent caregivers.
4.25 / 5Pearl B
I like that they come and do their job. They help me clean. That's what I need.
5 / 5Margo S
Their office staff could do a better job, particularly the manager. They have never provided a substitute. My caregiver has been on vacation and sick and they did not let me know until two hours after she was supposed to be here. I had to call them to find out.
3 / 5Dawn S
They do not have a lot of people. Sometimes I do not have a caregiver.
3.5 / 5Valli M
They send me the same person and I absolutely love her. The caregiver does pretty much everything she is supposed to do.
4.75 / 5Regina R
I like my caregiver. It is my son-in-law. They help with the daily deeds.
4.75 / 5Michael H
I like that they have a personal touch. With what I have been going through, it has been very helpful. I am grateful for the help.
5 / 5Carla P
I have not had a problem with them or the person who's proving my care. Everything seems to be going great. I couldn't get along without my caregiver, so it has a big impact on my life. I really look forward to her coming every day to check on me and make sure I'm okay.
4.75 / 5Victoria H
They are really good at what they do. They call in if someone cannot be here.
4.75 / 5Anonymous
I like that they are very friendly, and they were right on with what I needed. I am not sure how my caregiver could have a greater impact. She has had a positive impact because she's very courteous, and she helps me with whatever I need.
4.25 / 5
About This Award
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
The highest recognition based on satisfaction scores a home care agency can earn, “Leader in Experience” means best-in-class ratings from clients and caregivers. Leaders in Experience award winners must also qualify for Provider of Choice and Employer of Choice awards.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.9+
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Provider of Choice
The Best of Home Care – Provider of Choice award signifies high client satisfaction. This award is based on satisfaction ratings gathered from verified clients. To qualify, an agency must outperform other home care agencies in their geographic region in addition to other criteria.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 client satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey clients for at least six consecutive months.
About This Award
Best of Home Care
Employer of Choice
Home care agencies that qualify for “Employer of Choice” have earned high marks from their caregivers. Great care starts with happy care professionals and to qualify, “Employers of Choice” must outperform other local competitors in caregiver satisfaction based on scores and feedback gathered from verified care professionals.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 employee satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey employees for at least six consecutive months.