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BrightStar Care – IA – Cedar Rapids

BrightStar Care – IA – Cedar Rapids

 

4080 First Avenue NE, Unit 103, Cedar Rapids, IA, 52402 52404

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2025

Best of Home Care

Provider of Choice

Awarded for outstanding client satisfaction ratings.

2026, 2025

Best of Home Care

Employer of Choice

Awarded for outstanding caregiver satisfaction ratings.

Agency Rating

  • Kathy L

    Everyone has been very kind and very good with my husband. It allows me to get out and do the things that I need to do.

  • Jenny L

    I like that we can rely on them. They are able to be there when we aren't.

  • Fares I

    When everyone who asks, I tell them they are excellent. Sometimes they send different people, and they are different.

  • Frank S

    I think they give me very good care. They are dependable. They call and let me know and that I am going to be home. I've come to look forward to their visits. They've helped me keep my legs in good shape.

  • Elaine D

    They know how to do almost anything. The caregiver does laundry, makes beds, helps me with my flowers, and makes food for us.

  • Paulette H

    The people are really friendly. They take care of my mom. It seems to be easy to reschedule. They mostly help with showering so she can feel safe.

  • Frank S

    I like that they keep in touch. Maria is also a real nice gal. She is gentle and does her job. A lot of agencies don't service companies because they deem it inhabitable. Them showing up makes life easier for me and changing my bandages.

  • Dave H

    Their communication is good. They do the things I can't do anymore.

  • Jeni W

    The one I have that comes regularly know what to do without me having to tell her what to do. Things I don't want to do by myself like get in the shower or wash my hair that help.

  • Arleigh C

    The caregiver showed up right on time. It was a little confusing to start up. There was some issue with the insurance. The caregiver does some housekeeping.

  • Daniel J

    My mom enjoyed the communication and company. They helped me mom a great deal.

  • Joseph T

    I like the care they provide. They have a positive attitude, and they are always available for me.

  • Anonymous

    I would like to see communication improved. They could provide backup caregiving.

  • Brandy E

    The agency can assign caregivers who have shown up for their assigned shifts and The caregivers help him by making him meals.

  • Anonymous

    The agency is very friendly, and they are good at their work. They are also very professional. Whatever we needed, the agency went out of their way to do it.

  • Larry K

    I like the agency because of the people they send. The agency allows me to leave the house and run errands and get groceries, and get my medications while providing care for my mom and wife.

  • Lillian K

    The only issue was the way they bill. The billing was very often wrong. The girl who came out had US Cellular, which didn't work in our area. The caregiver provided care to help bathe, feed, and watch the client. She was very good with him.

  • Brandy E

    They could improve their accountability and be there when they're supposed to be there. They could have showed up when they said they would.

  • Debbie P

    I like that the agency contact me directly with any issues or questions. My mom enjoys everyone. They make sure to work around her eating schedule and events.

  • Kathy L

    I would say the staff was very friendly and pleasant. The provider helpful the most by just being with him and conversations.

  • Bill B

    The people that I have had have been very helpful and are very familiar with my situation here. They have helped with chores like cleaning and changing my bedding.

  • Leann G

    I already have recommended them. That they are able to take him to appointments has been the most helpful.

  • Hugh L

    I like that they show up on time and they are willing to provide the care that I need. They provide minimal impact, but that is more my doing because I don't ask much from them when they are here. They are more of a supplemental aide to my day because I work with another agency.

  • Anonymous

    I like that they have been reliable and easy to schedule with.

  • Rodger K

    I like that you're reliable and the people are uniformly great. They were very helpful. The people were caring and capable of staying with a person who had highs and lows.

  • Lynne W

    I like that they are doing a good job of getting my mom to accept them. They have helped the most by monitoring my mom's health.

  • COLLINS B

    They get to know the client well. It is vital to how I operate my daily life.

  • AJ F

    I like that the agency is good with the services they are providing. The impact is good because it gives me peace of mind knowing my mom is being taken care of.

  • Diane S

    The clients who don't need them on a daily basis can still get the same care. We had at least nine different people, and I had to retrain them. My mom had to get used to them.

  • Jim R

    They are able to keep us with the caregivers for a long time. They are very knowledgeable and kind.

  • Kevin T

    They have been easy to communicate with. Just knowing that there is someone caring for my dad while I am at work.

  • elaine d

    The caregiver we have is awesome. They are positive. She has a list she wants done.

  • Barb B

    They can vet their employees better. It was stressful since we didn't get the proper care we needed.

  • Amy B

    They were very flexible and their staff was pleasant and treated my dad with respect. It helped get my mom some time to herself. We were comfortable with them.

  • COLLINS B

    They could be more consistent with whom they send. Some of them are either aren't informed of the medication schedule or just don't know. Nothing they can do to make our life easier. The patient has Alzheimer's and nothing get easier with that.

  • Albert "

    They are reliable. Shannon has been such a blessing to me.