BrightStar Care – CT – Hartford
BrightStar Care – CT – Hartford
Our BrightStar Care team delivers just the right level of care for your loved one's companionship and personal care needs — from meal prep and light housekeeping to bathing, dressing and all Activities of Daily Living. Our BrightStar Care team is available to help you and your family 24 hours a day, 7 days a week.
- Alzheimer's Care
- Companion Care
- Housekeeping
- Dress & Grooming
- Laundry
- Incontinence Care
- Bathing
- Mobility Assistance
- Medication Reminders
- Respite Care
- 24-Hour Care
- Eating Assistance
- Transfer to/from Bed
- Exercise Assistance
- Safety Supervision
- Transportation
- Hospital Discharge Assistance
- Doctor Visit Companionship
- Grocery/Errand Assistance
- Hospice Support
- CreditCard
- Check
- Long-Term Care Insurance
2024, 2023, 2022, 2019, 2018, 2017
Best of Home Care
Provider of Choice
Awarded for outstanding client satisfaction ratings.
2016
Best of Home Care
Employer of Choice
Awarded for outstanding caregiver satisfaction ratings.
Agency Rating
Carol B
They are very responsive to changes in the scheduling. They make my life easier. I do not have to worry about my parents.
5 / 5Richard C
I like their reliability and confidence. They are very considerate. The caregivers are professional and nothing gets left undone. Everything they do is extraordinary.
5 / 5Mary A
I thought the people were very useful in caring for my husband. He had to be watched full time. He had dementia and Parkinson's and he was living in the house, in a bed in the living room. He needed full time care.
5 / 5Lorraine B
They were very easy to work with, and they worked well with my grandmother. For that time frame, it helped out quite a bit.
5 / 5Robert B
We have used them in the past, and we are very happy with the services in the past as well as now. The provider helped him with bathing and getting around, exercises, and housework.
5 / 5Carol B
I like how the agency is responsive and flexible with the calendar. The agency is open to changes in the schedule.
5 / 5Tammy M
Everything was fabulous. My mother felt completely secure.
5 / 5
About this Award
Best of Homecare
Leader in Experience
(Formerly Leader in Excellence)
Best of Home Care – Leader in Experience is the highest award a home care agency can earn from HCP, an independent satisfaction research firm. “Leader in Experience” is awarded based on client and caregiver satisfaction ratings collected by HCP in telephone interviews. Recipients of this award represent the top 15% of agencies participating in the HCP Experience Management Program. These home care agencies have proven that they provide quality care across every satisfaction category measured by HCP.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.9+
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Be a HCP Trusted Provider for at least twelve consecutive months. (The twelve months is from January to December, not rolling.)
About this Award
Best of Homecare
Provider of Choice
The Best of Home Care – Provider of Choice award is based on client satisfaction ratings collected from telephone interviews performed by HCP, an independent satisfaction research firm. These home care agencies are best-in-class for providing quality care to their clients. This recognition assures that the agency is trustworthy and has proven their ability to provide outstanding in-home care services.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ Be a HCP Certified – Trusted Provider™ for a minimum of 6 consecutive months.
- ✓ OSAT Score 8.75+
- ✓ Minimum of 12 client surveys to qualify for awards.
- ✓ Have less than 15% of your clients on “Do Not Call” for the year.
About this Award
Best of Homecare
Employer of Choice
The Best of Home Care – Employer of Choice award is based on caregiver satisfaction ratings collected via telephone interviews by Home Care Pulse, an independent satisfaction research firm. Agencies that have earned this award are best-in-class for caregiver satisfaction.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ Be a Home Care Pulse Certified – Trusted Provider™ for a minimum of 6 consecutive months.
- ✓ OSAT Score 8.75+
- ✓ Have less than 15% of your clients on “Do Not Call” for the year.
