
Beyond Home Care LLC – Alexander City, AL
Beyond Home Care LLC – Alexander City, AL
1101 Cherokee Road, Alexander City, AL, 35010 35010 36830
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2025

Best of Home Care
Leader in Training
Awarded to agencies excelling in client care and caregiver development through outstanding training completion rates.
2025, 2024, 2023
Best of Home Care
Provider of Choice
Awarded for outstanding client satisfaction ratings.
2025, 2024, 2023
Best of Home Care
Employer of Choice
Awarded for outstanding caregiver satisfaction ratings.
Agency Rating
Anonymous
They are attentive to my needs. They bathe me.
5 / 5Casey T
They're punctual. It's helped a lot because she isn't by herself while I'm at work.
5 / 5Rosemarie A
I would recommend them because they were very friendly, very compassionate, and they took the job even though it was just for the one day. The agency has made my life easier because I know I could have someone here with my mom while we are out. Just to know that she was safe and calm.
4.75 / 5Travis T
They send quality aides to help me. They provide care.
5 / 5Steve S
I think they are friendly and caring. I appreciate all their help.
5 / 5Richelle T
They are all so accommodating and so passionate and family-focused. We used them once a week and it gives us an opportunity to go out.
4.75 / 5Travis T
They are very personable in their care for her. They make her feel safe and able to be here at home.
4.75 / 5Shari B
They are prompt and thorough. They are efficient and have generally been very good to work with. They support her with her daily needs.
4.5 / 5Anonymous
I like that they're very professional. The providers help with my physical therapy.
4.5 / 5Amelia P
The person I have right now is outstanding. Beyond Home Care checks in frequently. They have a positive effect on me, and it helps me a lot.
5 / 5Brian P
I like that the agency took great care of my mother before she passed, I've never had any trouble with them. They could help me to rest at night better and provide peace of mind that things are handled.
4 / 5Carrie L
They are excellent communicators. I like the communication and we really feel heard from the family side of it.
5 / 5Kitty B
I like that they are on time. The most helpful has been the aides walking with me.
4.5 / 5Shari B
The agency is responsive. The caregivers could leave a brief analysis of their day with her.
4.25 / 5Lisa W
They are helpful and solve problems on time. They help with the morning routine.
5 / 5Travis T
I like that they're very communicative, they let us know what is going on. We wouldn't have been able to work without their help taking care of mom.
5 / 5Janet C
I like that the caregiver I have is well-trained, trustworthy, and reliable. It gives me time to leave the house and take care of things that I couldn't do with my husband.
5 / 5Twyler H
They show up when they are expected and they provide good care. They are assisting my aunt in everything she needs.
5 / 5Gwen F
They are very good at what they do for us. They do everything here to help her.
4.75 / 5Carrie L
The agency was very responsive and a good team that helped us through a difficult time. The agency took away the need for family to take care of the client.
4.5 / 5Carol G
The caregiver is nice and engages him. She encourages him. She talks well about her.
5 / 5Gail W
I just like the lady that works for me. They can send a monthly bill instead of a weekly bill.
4.5 / 5Steve S
The caregivers are consistently competent, caring, friendly, and patient. They help her bathe. She is a tough patient.
4.5 / 5Doug B
Our caregiver is very good. She puts on his CPAP machine.
5 / 5Tasha D
I liked their communication and professionalism. The caregivers helped my father take his medication.
5 / 5Margaret H
I like that they send someone out for 2 hours once a week to be a companion to talk to me. I like that the woman they send stays for 2 hours and talks with me and if I need anything I can call the office and they help me.
5 / 5Kathy M
I have no problems with this company. It is hard to schedule someone that is available. They are always professional on the phone, if they can't find someone, they let me know promptly.
5 / 5Diane B
They're great. Kelly the owner is my neighbor, and they provide excellent caregivers for my parents. I'm trying to keep my parents in a home. The way they care for my dad, and they care for my mom's fractured pelvis made the experience positive.
5 / 5
About This Award

Best of Home Care
Leader in Training
The Best of Home Care® – Leader in Training award recognizes home care agencies that provide specialized care for clients and career growth for care professionals through a commitment to continuous learning. This annual award is based on your training completion rates.
- ✓ Have 10+ learners complete at least 1 training course for the year.
- ✓ Average 8+ Activated Insights Course completions per care professional for the year.
- ✓ Utilize Activated Insights Training for at least 3 months.
About This Award
Best of Home Care
Top 100 Leader in Experience
The Top 100 Leader in Experience award is the highest honor we bestow, recognizing the 100 agencies with the highest Overall Satisfaction (OSAT) scores in North America. This annual award is based on the results of your client and care professional experience surveys.
- ✓ Attain one of the 100 highest Overall Satisfaction (OSAT) scores in the industry for the year.
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
The highest recognition based on satisfaction scores a home care agency can earn, “Leader in Experience” means best-in-class ratings from clients and caregivers. Leaders in Experience award winners must also qualify for Provider of Choice and Employer of Choice awards.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.9+
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Provider of Choice
The Best of Home Care – Provider of Choice award signifies high client satisfaction. This award is based on satisfaction ratings gathered from verified clients. To qualify, an agency must outperform other home care agencies in their geographic region in addition to other criteria.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 client satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey clients for at least six consecutive months.
About This Award
Best of Home Care
Employer of Choice
Home care agencies that qualify for “Employer of Choice” have earned high marks from their caregivers. Great care starts with happy care professionals and to qualify, “Employers of Choice” must outperform other local competitors in caregiver satisfaction based on scores and feedback gathered from verified care professionals.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 employee satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey employees for at least six consecutive months.