
At Your Side Home Care
At Your Side Home Care
At At Your Side Home Care, our company mission is to improve the quality of life and level of independence for every client and family receiving our services. We are a faith-based and family-operated business dedicated to caring for others and helping individuals in our community live their best life possible.
10200 Grogan’s Mill Rd., Suite 360, The Woodlands, TX, 77380 77044 77073 77090 77301 77302 77303 77304 77316 77318 77338 77354 77356 77373 77378 77380 77381 77382 77384 77385 77386 77388 77389 77396
- Alzheimer's Care
- Companion Care
- Housekeeping
- Dress & Grooming
- Laundry
- Incontinence Care
- Bathing
- Mobility Assistance
- Medication Reminders
- Respite Care
- 24-Hour Care
- Eating Assistance
- Transfer to/from Bed
- Exercise Assistance
- Safety Supervision
- Transportation
- Hospital Discharge Assistance
- Prescription Pick-Up
- Doctor Visit Companionship
- Grocery/Errand Assistance
- Hospice Support
- Cash
- CreditCard
- Check
- State Non-Medicaid Program
- Veteran's Assistance
- Workers' Compensation Insurance
- Long-Term Care Insurance
2025, 2021, 2020
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
Awarded for superior client & caregiver satisfaction ratings.
2025, 2024, 2021, 2020, 2018
Best of Home Care
Provider of Choice
Awarded for outstanding client satisfaction ratings.
2025, 2024, 2023, 2021, 2020, 2019, 2018
Best of Home Care
Employer of Choice
Awarded for outstanding caregiver satisfaction ratings.
Agency Rating
Debbie
They made my mother happy and they were reliable. I feel like it was a positive impact on our lives.
4.5 / 5Marsha A
It was convenient. They were responsive to work with and they were very flexible. We needed the flexibility because of medical appointments. I can't think of anything. We got what we asked for and it worked out nicely. Our caregiver was a very lovely person who we enjoyed having in our house. She was personable and helped us out quite a bit.
4.25 / 5Steve S
I liked that they were able to get people to help with my mom. It was very helpful when they came and took care of her bath, so it helped my worry, so she wouldn't fall.
4.5 / 5Stephen
I like that the staff from At Your Side Home Care are very caring. They do odds and ends around the house.
4.75 / 5Patrick
We like the reliability they provide. Their friendliness and reliable has made her experience positive.
4.75 / 5Lisa W
I like the agency because the client likes them. The caregivers visit with her a little bit. The caregivers have helped the client the most with the social interaction and knowing there is someone there that wants to do things for her.
5 / 5Kim
They are reliable, friendly and they care. My life is so much easier.
5 / 5Rochelle C
I like that they're very personable and I like all the people that work for them. The caregivers have had a positive impact because they're very nice to the client and they talk to her a lot. The client enjoys them.
5 / 5Donna
My caregiver treats me great. The caregiver takes care of everything I ask for and need.
5 / 5Amanda M
They are caring and patient. They were very gentle with my mother. It was a game-changer. Their services allow me to continue working, but I can trust them to take my mother where she needs to go.
5 / 5Chip
I like that they are consistent, and they provide us with good service. It is very important service at this timeframe in her life. They help her prepare for bed and wake up in the mornings. They make sure she is safe as well.
4.75 / 57136221111
They are dependable. They are providing a lot of care. It makes her feel special.
4.75 / 5Jenny M
I would recommend them because the care they are getting is unbelievable. It has been a blessing. It has helped me just knowing someone is there with her.
5 / 5Elaine
I like that At Your Side Home Care has been very routine. They have always been there when they are supposed to be there. They have helped my mother with showers. They have been giving my mother showers for eight years now.
5 / 5Claudia
I like the consistency of the quality of the caregivers. They are all excellent. They hold to a standard, and they choose people that will do that. My daughter requires high level care and takes a lot off of the family.
5 / 5Lou
The administration was very frustrating. They assisted her in getting dressed, and basic needs.
3.25 / 5Vernon L
I was very satisfied with At Your Side Home Care. I could count on the caregivers, and I could depend on them.
4.5 / 5Connie O
I like this agency because they provide three meals a day. The agency has made my experience positive because they listen to my sister's complaints and try to resolve them.
4 / 5Cathy
We had 2 caregivers, my mother used them, and they were wonderful. The client was unable to initiate care needs for herself, and having someone there with her to recognize when she needed was lifesaving.
4.75 / 5Judson S
I would recommend them because the worst of the caregivers are above average. The impact has been profound, they help keep the house clean and cook for her. They keep her good company.
5 / 5Diana
They have had trouble providing alternate caregivers when our primary caregiver isn't available. They have provided our favorite caregiver, Mariah. They walk around the pond, and take the dog with her.
4.5 / 5Matthew J
They could improve their communication. The caregivers need to clean the cat's litter box. There's a list of things they do and I'm not sure if it all gets done or not.
4 / 5Patti E
I would recommend them because they are easy to work with. It makes both mine and my dad's life easier.
5 / 5Anonymous
I like that I never had interruptions in the service that they couldn't solve. I spent too much time managing the people managing my mother.
4.5 / 5Mary K
I like the fact that they have been consistent in providing excellent care. They have been responsive to any issues that have come up.
5 / 5Sarah C
I would recommend them because I love our caregiver that we have now. She is punctual, cares, has never taken a day off, trustworthy, and is loving. I have three kids, and my two parents need help. Having them allows me to care for my family, knowing my mom is being cared for.
4.75 / 5Joe B
I like that they are dependable. They do what we ask.
3.5 / 5Rochelle C
The people are very nice, and they do stuff with her. I don't have to pick her up for her appointments.
5 / 5John
They could be more consistent. The caregivers were inconsistent in what they would do when they came.
4 / 5Anonymous
I'd probably mention specific people who were with Susan if I were to recommend them more. I think they could make sure that whoever comes reads the patient's profile and knows what the needs are. It made things easier for us to know they were filling slots. It made it a little bit manageable.
3.5 / 5Alondra A
They are awesome people. They treat you well. They're dependable. I can't get out on my own without them.
5 / 5Michelle G
I like the caregivers that are coming. They have been helpful in initiating things before I have to ask.
5 / 5Alice M
They explain things well and give good advice. So far they have come through for us.
5 / 5Cheryl H
I like the caregiver that comes over. My mother gets a shower twice a week and wants to be completely dry before she places her nightgown on.
4.5 / 5Jill M
I like the quality of the wonderful caregivers. The onsite coordinator has been helpful with getting us extra services.
5 / 5Steve A
The agency is nice and friendly. For my mother and her age, it helps that the caregivers are always there when they are supposed to. The caregivers give the client her medication.
5 / 5Diana
I like that the lovely caregiver has been great for my mom. The morning caregiver coming in has been the most helpful.
5 / 5Lisa W
There's no effort and everything is done for me. They help with social aspects, and she knows someone's there.
5 / 5Kelly
It is easy to use, contact, and schedule services when I need them. It is easy to use.
5 / 5Andy
The aide is very good at meeting my dad's needs. They take care of him.
5 / 5Gina M
I like the person that they send out to my parents. Vanessa has been well rounded and attentive. It has been so much more manageable on both sides. My dad is getting the care that he needs for himself and my mother.
5 / 5Barbara A
I like that they have done a really good job for us. We like them. They have been great. They are usually here on time, and they don't keep us waiting. Some of them don't have to be asked, they just do it.
4.75 / 5Sarah C
We have an amazing caregiver. She wouldn't be here without the care.
4.75 / 5Hattie
The agency was very detailed in their care, and when I signed up, their services were really good too. It was mainly having somebody there and them working with the schedule because their schedule is very different.
4.5 / 5Rochelle C
I like that the people coming are very attentive to her, and very kind, because she has dementia, but they handle her very well. They are always on-time to pick her up, and always helpful with her.
5 / 5Matthew J
They give my mother the caregiver she asks for. With them I know she is taken care.
4.5 / 5Bettina C
We always know who's coming, and they call us ahead of time to let us know of changes. If they had issues with mom, they would call me. They try to keep her off her foot and not put the weight on it.
4.25 / 5Barbara G
I like the respect that they show and how they handle my husband. It has helped tremendously.
5 / 5Tara O
I have already recommended them to others, since my personal experience has been life changing. I like that I am able to be out of town, and they take over for me when I am gone.
5 / 5Diana T
We've had good professional people come through and that seems to be the type of people they employ. They make sure he gets his medication and take care of anything he needs around his apartment.
5 / 5Cheryl H
The agency could improve the scheduling and the times when they should show up but don't. If I need extra help, the agency will add it as soon as possible.
4.25 / 5Steve A
I would recommend them because they are courteous, prompt, and if anything comes up, they give us a call. The agency has someone to give my mother her medication every day.
5 / 5Anonymous
The agency is reliable. The caregivers go out of their way to make sure she is taken care of.
4.5 / 5Amanda M
I have never had an issue with anyone who has come. The caregivers are very careful with my mom. The caregivers take her to the doctor. It is a lifesaver to have the help.
5 / 5Dedra C
It's convenient and it's flexible. You can do a lot or a little on your needs. I like the little things. They help people during their day well and be better able to manage the rest of the day.
4.5 / 5Katie S
We love our person, she is awesome. It has somewhat of an impact, we only have her twice a week. It is less of a need and more of a luxury.
4.5 / 5Ellen B
He feels really comfortable with the people. She takes him to the doctor, and she talks to him pleasant human contact.
5 / 5Stephen B
Most of the time they do a good job. There's a variability in the attendance and in work that they do. One attendant did everything by folding clothes and revamping the bedroom, and some others do the minimum. Some go above and beyond.
4.75 / 5Kirk R
Some of the aides could be more proactive. My mom feels comfortable with them.
4.25 / 5Terry B
They are pretty consistent, and reliable. Help my wife walk independently.
4 / 5Shanna R
I like Faye, the caregiver. My dad likes her. She helps him shower.
5 / 5
About This Award

Best of Home Care
Leader in Training
The Best of Home Care® – Leader in Training award recognizes home care agencies that provide specialized care for clients and career growth for care professionals through a commitment to continuous learning. This annual award is based on your training completion rates.
- ✓ Have 10+ learners complete at least 1 training course for the year.
- ✓ Average 8+ Activated Insights Course completions per care professional for the year.
- ✓ Utilize Activated Insights Training for at least 3 months.
About This Award
Best of Home Care
Top 100 Leader in Experience
The Top 100 Leader in Experience award is the highest honor we bestow, recognizing the 100 agencies with the highest Overall Satisfaction (OSAT) scores in North America. This annual award is based on the results of your client and care professional experience surveys.
- ✓ Attain one of the 100 highest Overall Satisfaction (OSAT) scores in the industry for the year.
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
The highest recognition based on satisfaction scores a home care agency can earn, “Leader in Experience” means best-in-class ratings from clients and caregivers. Leaders in Experience award winners must also qualify for Provider of Choice and Employer of Choice awards.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.9+
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Provider of Choice
The Best of Home Care – Provider of Choice award signifies high client satisfaction. This award is based on satisfaction ratings gathered from verified clients. To qualify, an agency must outperform other home care agencies in their geographic region in addition to other criteria.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 client satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey clients for at least six consecutive months.
About This Award
Best of Home Care
Employer of Choice
Home care agencies that qualify for “Employer of Choice” have earned high marks from their caregivers. Great care starts with happy care professionals and to qualify, “Employers of Choice” must outperform other local competitors in caregiver satisfaction based on scores and feedback gathered from verified care professionals.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 employee satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey employees for at least six consecutive months.