
Amada Senior Care of Dallas
Amada Senior Care of Dallas
America's trusted resource for caregiving and Long Term Care Insurance claims advocacy.
14330 Midway Rd, Building 1, Suite 100, Dallas, TX, 75244 75001 75006 75023 75074 75075 75080 75081 75082 75201 75204 75205 75206 75209 75214 75218 75219 75220 75225 75226 75229 75230 75231 75234 75235 75238 75240 75243 75244 75246 75248 75251 75252 75254 75287
- Alzheimer's Care
- Companion Care
- Housekeeping
- Dress & Grooming
- Laundry
- Incontinence Care
- Bathing
- Mobility Assistance
- Medication Reminders
- Respite Care
- 24-Hour Care
- Eating Assistance
- Transfer to/from Bed
- Exercise Assistance
- Safety Supervision
- Transportation
- Hospital Discharge Assistance
- Prescription Pick-Up
- Doctor Visit Companionship
- Grocery/Errand Assistance
- Hospice Support
- Cash
- CreditCard
- Check
- Veteran's Assistance
- Workers' Compensation Insurance
- Long-Term Care Insurance
- Other Options
2024
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
Awarded for superior client & caregiver satisfaction ratings.
2024, 2021, 2020
Best of Home Care
Provider of Choice
Awarded for outstanding client satisfaction ratings.
2025, 2024, 2023, 2022, 2021, 2020
Best of Home Care
Employer of Choice
Awarded for outstanding caregiver satisfaction ratings.
Agency Rating
Nancy N
They're definitely above average, for sure. I have learned so much about myself thanks to them.
5 / 5Mary Q
I like that they are very friendly. As far as I am concerned they are always willing to go the extra mile. They do little extra things that are needed.
5 / 5Allison C
They are personal, and they try to match my mom with a caregiver. They sent a caregiver that understands my mom.
4.75 / 5David H
Some caregivers have been good and some have been not a good fit. Some of the caregivers have stolen from me.
2.25 / 5Kym W
They are very caring. They are great with my mom.
5 / 5Robert F
I like that they have been on time. They do what they say they are going to do.
4.5 / 5Mike T
I like that the caregiver is very personable and attentive to my mom and dad. They have helped the most with the personal touch and attention, as well as her having a friend and a caregiver.
5 / 5Deborah K
It comes down to the caregiver. The caregiver helps the client shower, fixes lunch for him, and does chores for him.
4.5 / 5Steve W
The people are really nice. They've been really friendly and easy to deal with.
5 / 5Laura B
They were super communicative, and helpful in ways we could not have expressed. They came in with all the answers. They were quick to respond because they placed the person in my dad's house the same day. I felt so well taken care of during this process.
5 / 5Doug B
I have recommended them. They took care of her various needs as her body shut down.
4.75 / 5Jason F
I like that it has been a good experience and my mom enjoys the person who comes to see her in the morning. I have been impressed in the beginning with them and their flexibility. I like that they are flexible and we started with a number of times throughout the day.
4.5 / 5Mary "
They are really good at trying to provide you with what you need. It has taken a while for my mom to get used to it. My mom is the problem, not them.
4.25 / 5Diana B
They fill the need I have by helping him. I'm getting too old for some things. She makes food.
5 / 5Marie T
They're good, I guess. They've just been available to help me.
3.5 / 5Phyillis B
They are on time with their appointments. The person that takes care of me is excellent and compassionate and caring.
5 / 5Ashley A
The fact that it is a reliable service, and they offer time frames that work well for her.
4 / 5Nancy N
I like that the fact that they care. They keep me from getting sick and they make me happy.
5 / 5Steve V
I like that they have good customer service and they have quality care. The caregivers have had a positive impact because they're friendly, they seek to connect with the client, and they have established a rapport with the client.
5 / 5Mary Jo C
All the people are nice. They are all nice, they are good workers, especially the one I have now.
5 / 5Swati J
They are very flexible and they are very prompt. They come over, and the client is more active and doesn't just spend time in her room. She is in other areas of the house.
4.5 / 5Ann M
They could make some improvements with consistency. They could just be a little more diligent. They have to get her up out of the chair because she gets bedsores. She is always going to say she cannot get up, but she can.
3.75 / 5Lezlie T
I liked Eric. He was very easy to work with initially to set up the services. My mother was incapable of caring for him on her own. They helped clean him daily. They were instrumental.
4.75 / 5Kathleen T
They should improve consistency in the service. It's a positive impact, but it has room to improve since I have to show up to make sure things are being consistent.
3.5 / 5Mary "
I would like to see the caregivers have more training, there was a lot that knew what they were doing but the rest of them were just there. They need more training and to be able to do things instead of sitting there.
3.75 / 5Mike T
They are easy to work with and have good people they send out. It supplements my moms care, beyond what my brother and sister-in-law can give her.
4.75 / 5Anonymous
They could work on hiring more quality caregivers. She has been through four or five caregivers that we asked not to come back. The caregivers should be respectful and self-motivated.
3.5 / 5Brenda T
Honestly, that was the second time we used this company, and he was sicker this time. I didn't know if anyone could care for him. I had to be ready all the time, I didn't have time for myself.
3 / 5Deborah K
The agency could improve by having a little more motivation to do things. The agency can make sure the caregivers take more initiative with the client.
3.5 / 5Fran M
They have been very attentive and helpful. We are still learning about how to use some things. They have been doing what we ask.
4.25 / 5Sam A
The person giving the service is good. They are punctual, and the service is good.
5 / 5Sheri B
The caregiver personally took good care of my dad. They were helpful and positive.
5 / 5Gordon Y
They accept private funds and insurance. They cook for her.
5 / 5Laura B
I like that they respond immediately to our crisis and they come to my rescue. They take the chaos and give me peace. They responded quickly, communicated clearly, called to make sure things were good and that I was getting the service that I needed, and offered more help.
5 / 5Kathy H
I like that they have been helpful and showed up on time. They made it positive by just helping me.
5 / 5Lisa B
I like that we have consistent caregivers. The agency helps by providing us with caregivers.
4.25 / 5Lucille C
They should be sure the caregiver can do what needs to be done. We had someone to assist her, so she did not fall.
4 / 5Judy W
I like that we have known Eric for a few years, and he was helpful. I like his expertise. My dad needed more care than they could provide.
4.5 / 5Michelle S
They picked a good match, and they are very responsive. The caregiver goes out of the way to help, and they like each other.
5 / 5Pat B
They make sure someone is available. They follow up. He stayed 15 mins late, they gave good care.
4.25 / 5Anonymous
I like the aide they sent. They provide care and do things I don't want to do.
5 / 5Michael C
I would recommend them because they were there when we needed them. They helped us through some tough times. The agency broke the microwave, so we had to get a temporary one in place, and there were times that we understood that the caregiver was in a different room, and we found out that our father-in-law was telling him not to be in the room.
4 / 5Helen F
I have had some bad caregivers and some have stolen from me. The caregiver is always eager to help me.
3 / 5Tracy R
The quality of the work from the caregivers could have been better. Sometimes it is not that satisfactory. It makes my days more stressful, because we have to supervise the caregiver.
3 / 5Barbara R
They were very responsive. As soon as they got the referral, they called me. They assigned us Shane, and he went above, and beyond making sure he was cared, and supported on days where I couldn't be there.
5 / 5Kathleen T
They could have more consistency in service to help me recommend them more. They are taking care of my folks to make my experience positive.
4.25 / 5Lori C
I like that they are very responsive. I like that they have watched out for my parents, and let me know if anything is wrong, and when we are out of stuff.
4.5 / 5Jason F
Little bit better communication, my mom recently went to the hospital, she was on and state and no one reached out to me to let me know. I like the consistency, and scheduling so I know someone is there every morning to take care of her.
4.25 / 5Anonymous
I liked that the company was reliable and the people were good. The service would have been good if they were a little less nosey.
4.5 / 5Sam A
They people they send are reliable and nice. It gives time for the family members knowing they have proper care.
4.5 / 5Brian T
The provider could do what they said they would do. We signed up for an hour and it wasn't consistent. They showed up but not on the time they said. The provider could have done what they said they would do.
3 / 5Jeff H
It has been good with no issues. It's more for my dad, but it does take some of the burden off of me.
4.75 / 5Anonymous
They have good caring people with integrity. They keep my father clean so he feels better. He is less prickly.
4.75 / 5Steve V
We had excellent caregivers and they kept the schedule that they promised. Everything went according to my expectations. The services and the aides were caring, compassionate and encouraging for my mom.
5 / 5Chris S
The first person that came wasn't capable of lifting my mom or doing anything else for her. My wife and I really needed the help.
4.5 / 5Janis B
They check in to see how things are going. They send a nurse to reevaluate the situation. They are there if I need more. They could help me immediately. They are able to pay me a small fee to take care of my husband.
4.25 / 5Scott W
They are flexible. They are very friendly.
4.5 / 5Scott S
They gave good services. They were caring.
5 / 5
About This Award

Best of Home Care
Leader in Training
The Best of Home Care® – Leader in Training award recognizes home care agencies that provide specialized care for clients and career growth for care professionals through a commitment to continuous learning. This annual award is based on your training completion rates.
- ✓ Have 10+ learners complete at least 1 training course for the year.
- ✓ Average 8+ Activated Insights Course completions per care professional for the year.
- ✓ Utilize Activated Insights Training for at least 3 months.
About This Award
Best of Home Care
Top 100 Leader in Experience
The Top 100 Leader in Experience award is the highest honor we bestow, recognizing the 100 agencies with the highest Overall Satisfaction (OSAT) scores in North America. This annual award is based on the results of your client and care professional experience surveys.
- ✓ Attain one of the 100 highest Overall Satisfaction (OSAT) scores in the industry for the year.
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
The highest recognition based on satisfaction scores a home care agency can earn, “Leader in Experience” means best-in-class ratings from clients and caregivers. Leaders in Experience award winners must also qualify for Provider of Choice and Employer of Choice awards.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.9+
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Provider of Choice
The Best of Home Care – Provider of Choice award signifies high client satisfaction. This award is based on satisfaction ratings gathered from verified clients. To qualify, an agency must outperform other home care agencies in their geographic region in addition to other criteria.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 client satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey clients for at least six consecutive months.
About This Award
Best of Home Care
Employer of Choice
Home care agencies that qualify for “Employer of Choice” have earned high marks from their caregivers. Great care starts with happy care professionals and to qualify, “Employers of Choice” must outperform other local competitors in caregiver satisfaction based on scores and feedback gathered from verified care professionals.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 employee satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey employees for at least six consecutive months.