
A Better Solution In Home Care, Raleigh
A Better Solution In Home Care, Raleigh
At A Better Solution In Home Care, we provide personalized and compassionate care for seniors and people with disabilities. Whether you need assistance with daily living, companionship, or respite care, we are here to help you live a better life at home. Contact us today and let us create a better solution for you.
5540 Centerview Drive, Suite #200, Raleigh, NC, 27606 27502 27510 27511 27513 27514 27516 27517 27518 27519 27520 27523 27526 27527 27529 27539 27540 27545 27560 27587 27591 27592 27597 27603 27604 27605 27606 27607 27608 27609 27610 27612 27613 27614 27615 27616 27617 27701 27703 27705 27707 27713
- Alzheimer's Care
- Companion Care
- Housekeeping
- Dress & Grooming
- Laundry
- Incontinence Care
- Bathing
- Mobility Assistance
- Medication Reminders
- Respite Care
- 24-Hour Care
- Eating Assistance
- Transfer to/from Bed
- Exercise Assistance
- Safety Supervision
- Transportation
- Hospital Discharge Assistance
- Prescription Pick-Up
- Doctor Visit Companionship
- Grocery/Errand Assistance
- Hospice Support
- Medicaid/Medicare
- CreditCard
- Check
- Workers' Compensation Insurance
- Long-Term Care Insurance
2025, 2024

Best of Home Care
Leader in Training
Awarded to agencies excelling in client care and caregiver development through outstanding training completion rates.
2024
Best of Home Care
Provider of Choice
Awarded for outstanding client satisfaction ratings.
2025, 2024
Best of Home Care
Employer of Choice
Awarded for outstanding caregiver satisfaction ratings.
Agency Rating
Mary E
The agency listened to me when the caregiver was not to our preferences. The caregiver helps my dad with getting around and his safety. She helps with food prep and is a companion to him.
4 / 5Anonymous
They have high turnover right now. They show up on time and are competent.
4.5 / 5Anonymous
I like the consistency and the caregivers showing up. They have helped with everything that is needed for her.
4.75 / 5Magda H
The customer service is good. They provide comfort.
4.5 / 5Lisa R
They have made it easy to see call/visit notes through their app. The caregiver could be more proactive.
4.25 / 5Mary N
I like the agency, and we have had a great experience with the agency for almost a year now. We have consistency with the caregivers. It gives me peace of mind knowing my mom is being cared for, especially since we live far away.
4.5 / 5Anonymous
I think that they could maybe communicate more within the levels of care that they have. They have helped the most with being able to drive to the grocery store and work within the home.
4.25 / 5Cordella R
I think the caretakers should have supplies like gloves and masks. I find myself buying the supplies, and they said they would provide them. So far, so good. They are very attentive.
4.25 / 5Carol S
I would say to have more qualified caretakers that can do certain tasks the client needs. They could have been more motivated and more involved in the situation and being more active in their role.
3 / 5K
They were very quick in the setup of care and have been very flexible in care when changes have occurred on our end. They have kept my dad safe and have provided caregivers for him in his time of need.
5 / 5Anonymous
I feel like things are pretty good with them. I love that I can look at the visit notes online and see that someone was there and I know what time they arrived and what happened and I know they checked on the stuff we asked them to check on.
4.25 / 5
About This Award

Best of Home Care
Leader in Training
The Best of Home Care® – Leader in Training award recognizes home care agencies that provide specialized care for clients and career growth for care professionals through a commitment to continuous learning. This annual award is based on your training completion rates.
- ✓ Have 10+ learners complete at least 1 training course for the year.
- ✓ Average 8+ Activated Insights Course completions per care professional for the year.
- ✓ Utilize Activated Insights Training for at least 3 months.
About This Award
Best of Home Care
Top 100 Leader in Experience
The Top 100 Leader in Experience award is the highest honor we bestow, recognizing the 100 agencies with the highest Overall Satisfaction (OSAT) scores in North America. This annual award is based on the results of your client and care professional experience surveys.
- ✓ Attain one of the 100 highest Overall Satisfaction (OSAT) scores in the industry for the year.
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
The highest recognition based on satisfaction scores a home care agency can earn, “Leader in Experience” means best-in-class ratings from clients and caregivers. Leaders in Experience award winners must also qualify for Provider of Choice and Employer of Choice awards.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.9+
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Provider of Choice
The Best of Home Care – Provider of Choice award signifies high client satisfaction. This award is based on satisfaction ratings gathered from verified clients. To qualify, an agency must outperform other home care agencies in their geographic region in addition to other criteria.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 client satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey clients for at least six consecutive months.
About This Award
Best of Home Care
Employer of Choice
Home care agencies that qualify for “Employer of Choice” have earned high marks from their caregivers. Great care starts with happy care professionals and to qualify, “Employers of Choice” must outperform other local competitors in caregiver satisfaction based on scores and feedback gathered from verified care professionals.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 employee satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey employees for at least six consecutive months.