
MIP Services LLC dba Right at Home
MIP Services LLC dba Right at Home
703 N. Goliad St, ., Rockwall, TX, 75087 75032 75087 75088 75089 75098 75166 75173 75189 75407 75442
- Alzheimer's Care
- Companion Care
- Housekeeping
- Dress & Grooming
- Laundry
- Incontinence Care
- Bathing
- Mobility Assistance
- Medication Reminders
- Respite Care
- 24-Hour Care
- Eating Assistance
- Transfer to/from Bed
- Safety Supervision
- Transportation
- Hospital Discharge Assistance
- Prescription Pick-Up
- Doctor Visit Companionship
- Grocery/Errand Assistance
- Hospice Support
- Cash
- CreditCard
- Check
- Veteran's Assistance
- Long-Term Care Insurance
2025, 2024

Best of Home Care
Top 100 Leader in Experience
Awarded to the top 100 agencies with the highest Overall Satisfaction (OSAT) scores.
2025, 2024, 2023
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
Awarded for superior client & caregiver satisfaction ratings.
2025, 2024, 2023, 2022
Best of Home Care
Provider of Choice
Awarded for outstanding client satisfaction ratings.
2025, 2024, 2023, 2022
Best of Home Care
Employer of Choice
Awarded for outstanding caregiver satisfaction ratings.
Agency Rating
Arlene W
A lot of times, we have changes in who the caregivers are. They are always trying to find somebody to fill in. They could not have so many changes to who is coming out.
4.25 / 5Lloyd S
They are responsive and helpful. I don't know if they could improve in any way.
4.25 / 5Patrick G
I would recommend them because any time I need to change my schedule, they adapt very well. They have made my life easier because any time I need to go somewhere or need certain things cleaned, they do it.
5 / 5Ann B
I like that when I had complaints, they addressed my complaints and took care of them. They respond to me when I need to talk to them and inform me if my caretaker is sick.
5 / 5Serena S
Everything has been fine. They're very cooperative and friendly and willing to help. They're all cooperative. They help with light housekeeping.
4.75 / 5Joni B
My mother was comfortable with them. It allows me to do some things that I haven't been able to do in the past.
5 / 5Darnell B
I would like more consistent and reliable service. When she's here, she's great and it helps a lot. Peggy's life is static, it stays the same, it's my life that's better when they come. When she doesn't have a caregiver it is stressful for me.
4 / 5Barbra S
I like their consistency and reputation. I like the owner. They do a good job. The provider has helped with Jerry. They have helped me with some light housework which gives me some free time.
5 / 5Carleen C
I like that they are very easy to work with. I have only used them one time. They have helped the most with him having someone to talk to since he has dementia.
5 / 5Jackie S
I like the way that they take care of me. The caregivers help me with showering.
4.75 / 5Donna W
They do try to get people here. We have had trouble with caregivers not showing up on time or canceling. Right At Home does try to fill the void. We often have caregivers that don't show up or are late.
4.25 / 5Anthony R
They are always very flexible even when we do not need them for certain days. It takes off the burden of some of the day-to-day tasks for my father. They allow me to work with them assisting my father.
5 / 5Norma G
I would recommend them as they are reliable. They come and call if they will be late. They do what I ask them to do. The agency has kept everything clean and neat. They drive me any appointments.
5 / 5Codi B
The caregivers care about her like family. They work with us and do whatever I ask and need. They put an effort to put us first. They do everything for her. She can't do anything by herself. They have improved her quality.
5 / 5Darlene J
They usually try to make sure you get the services you need. It has been helpful to me. They help me with everything for daily living, such as meals, get my baths. They help me get dressed, use the restroom, do my laundry, and take me outside.
4.5 / 5Dwight F
The caregiver can be more involved to prevent my husband from having an accident. The agency can lower the amount of hours assigned.
4 / 5Patrick G
Everything I have asked them to do, they have taken care of. I can get transportation and help I need for things I can't do.
5 / 5Philip B
They could work on being more involved. I like that we have somebody here to help him, and they are always involved in what he is doing.
4.25 / 5Darren D
The folks are professional and nice. The caregivers changed my mother's colostomy bag, that's the biggest thing they do.
4.25 / 5John L
It's convenient. We haven't been able to be consistent with him in the hospital, but we've had a good experience.
5 / 5Jodi V
The caregivers are extremely helpful, and they're there whenever I need them. The caregivers help me with everything I need, no matter what it is. Whether I need help with bathing, cleaning, or getting to an appointment, they're always willing to help.
5 / 5James K
I like the way the agency is run, I like Mark and all that he does. Everything is very helpful but I don't have enough hours with my caregiver. I have tried to get more hours since my symptoms are getting worse.
5 / 5Barbara A
The interactions we have had with them have all been very positive. I work from home, but can't always be home. It allows me to leave home for extended periods of time.
5 / 5Joyce W
The caregivers could use more training. They need more training on how to interact with the client.
2.25 / 5Darlene J
They're nice and polite. I can always reach someone. The ADL has helped me the most.
4.5 / 5Jodi V
They are friendly and reliable. I can trust them. They have made a huge difference in my daily life. They have made it easier for me to live.
5 / 5Jayne P
They always meet our need. There's good communication. They really do take very good care of my dad. The most helpful services for my dad have been communication, getting him outside which he loves, just fulfilling his needs.
5 / 5Donald S
I like the people at the agency. Sometimes I welcome them but other times I wish I did not need them, but when think of that I am not as appreciative as I should be.
4.5 / 5Allyn W
I like that they are convenient. They do a good job when they come. I appreciate when they come because I am handy capped.
5 / 5James K
I like the people that run it. It helps the family have time to help him.
5 / 5Maston M
I like their dependability. They have helped the most with keeping him safe. He is a fall risk.
5 / 5Brian W
It's been good service, flexible, adaptive. He doesn't have anything intensive, it's overall to help his quality of life.
4.25 / 5Alton L
I like that they try to get you the best matching caregiver for you. They come and help by driving us where we need to go, like doctor's appointments.
4.75 / 5
About This Award

Best of Home Care
Leader in Training
The Best of Home Care® – Leader in Training award recognizes home care agencies that provide specialized care for clients and career growth for care professionals through a commitment to continuous learning. This annual award is based on your training completion rates.
- ✓ Have 10+ learners complete at least 1 training course for the year.
- ✓ Average 8+ Activated Insights Course completions per care professional for the year.
- ✓ Utilize Activated Insights Training for at least 3 months.
About This Award
Best of Home Care
Top 100 Leader in Experience
The Top 100 Leader in Experience award is the highest honor we bestow, recognizing the 100 agencies with the highest Overall Satisfaction (OSAT) scores in North America. This annual award is based on the results of your client and care professional experience surveys.
- ✓ Attain one of the 100 highest Overall Satisfaction (OSAT) scores in the industry for the year.
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
The highest recognition based on satisfaction scores a home care agency can earn, “Leader in Experience” means best-in-class ratings from clients and caregivers. Leaders in Experience award winners must also qualify for Provider of Choice and Employer of Choice awards.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.9+
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Provider of Choice
The Best of Home Care – Provider of Choice award signifies high client satisfaction. This award is based on satisfaction ratings gathered from verified clients. To qualify, an agency must outperform other home care agencies in their geographic region in addition to other criteria.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 client satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey clients for at least six consecutive months.
About This Award
Best of Home Care
Employer of Choice
Home care agencies that qualify for “Employer of Choice” have earned high marks from their caregivers. Great care starts with happy care professionals and to qualify, “Employers of Choice” must outperform other local competitors in caregiver satisfaction based on scores and feedback gathered from verified care professionals.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 employee satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey employees for at least six consecutive months.