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Right at Home – White Plains, NY

Right at Home – White Plains, NY

 

434 White Plains Rd, Ste 3, Eastchester, NY, 10709 10502 10522 10523 10528 10530 10533 10538 10543 10552 10553 10573 10577 10580 10583 10591 10595 10601 10603 10604 10605 10606 10607 10610 10701 10703 10705 10706 10707 10708 10709 10710 10801 10803 10804 10805

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2023, 2022

Best of Home Care

Top 100 Leader in Experience

Awarded to the top 100 agencies with the highest Overall Satisfaction (OSAT) scores.

2025, 2024, 2023, 2022

Best of Home Care

Leader in Experience

(Formerly Leader in Excellence)

Awarded for superior client & caregiver satisfaction ratings.

2025, 2024, 2023, 2022

Best of Home Care

Provider of Choice

Awarded for outstanding client satisfaction ratings.

2025, 2024, 2023, 2022

Best of Home Care

Employer of Choice

Awarded for outstanding caregiver satisfaction ratings.

Agency Rating

  • Donna S

    They listen, are professional, helpful, they are accommodating to the best of their ability, and very kind. My sister can't care for themselves so they provide home aides and if the aide does not work out they are quick to get a new one.

  • Mary R

    The skill of the people that they send. Some of the people that they send are not for patient care.

  • Anonymous

    The agency is smooth after all the years and they stabilized this situation when caregivers did not work out. The provider has helped me the most with taking care of my mother's basic needs.

  • Carol M

    They did a good job matching me. Sometimes, if someone can't come in at the last minute, they try to send someone else.

  • Stanton S

    They have provided very good caregivers. The service makes my life easier.

  • Dolf B

    I like the home health aide Gale. They have really helped us out by sending us Gale. She is just wonderful and I cannot praise her high enough. She is experienced.

  • Kurt T

    They're easy to deal with. They did everything that they were asked. There were some language barriers.

  • Anonymous

    The staff are amazing, responsive, patient and empathetic. They help me not to worry and to have peace of mind that the client is getting good care.

  • Marylin M

    I got luck with one of the aides, but others were not trained properly. They did not do things that I wanted. . I like having the peace of mind of having someone here to help my husband and myself.

  • Anonymous

    They are very flexible, and they have good follow up. The caregiver comes in and helps him with his hygiene and keeps him active.

  • Carolann S

    I like the flexibility. She's more agreeable with the aide than she may be with her significant other, as they have more patience with her.

  • Anonymous

    They could improve the sort of frequency of staff and subbing and the availability of their best care providers. It's really helpful to have someone there more than anything as a backup just to make sure anything goes wrong.

  • Doreen L

    I like that when we use you guys, the caregivers have been professional and caring. The caregivers help with everything we do not do for my mother.

  • Arthur B

    The agency has done a great job. I was taking care of my mother, so this has been a big help to have people that know what they are doing.

  • Tara W

    I love the person they sent for my aunt. It is a relief knowing someone is there for my aunt.

  • Janine R

    The person they sent wasn't comfortable, but she was lovely. They're sending someone else out. I thought she might have been too young. She helped with house cleaning and taking care of my husband.

  • Regina D

    They have been very good about getting people in when some aides have called in out. I don't have to worry about my mom's care as much. Give me more free time.

  • Judy H

    I like that they call me because I was hospitalized many times last year and my aid is pretty good and have good communication. Mary has helped the most by communicating with me.

  • Anonymous

    They are reliable. They help with housework.

  • Mirtha S

    The convenience to be able to provide with an a consistent caregiver. search to provide me with with caregivers for the charred my mom needs

  • Rolfe K

    Sometimes they don't communicate last-minute replacements. Financially, we can afford only certain hours versus getting 24-hour help.

  • Anthony C

    They are very responsive and work well with certain changes that we have. They listen to feedback very well. They are easy to work with.

  • Vivian P

    They are responsive when I call and the aid is very good . It has a very good impact, because she cannot be left alone.

  • Sylvia M

    They communicate very well. It definitely helps my mother.

  • Kathy F

    Mostly, I like the caretaker that they provided to us. It is so helpful that this person talks directly to her face so she can read her lips and let's her know what is going on. This person doesn't just come in and do things and get out of there. It is very helpful that they have back up caretakers if our regular person is going to be out.

  • Ellen P

    I have recommended people. They're reliable and open to hearing from me or my brothers.

  • Megan D

    I like the caregiver they have sent us. They have been attentive to my mother.

  • Anonymous

    I like that they just have their act together and they're organized. Each employee knows what's going on in its entirety. When I email someone, I'm told to CC and copy the employees so nothing gets by without being attended. The aides they provided are very qualified and have made my life much easier. It's challenging to take care of the client, but it reduces the amount of stress I'm under.

  • Judy H

    The agency contacts me if anything comes up, and they reached out to me on my birthday, which I really like. The agency always reaches out to me, and my aid is really good to me. She will run errands with me.

  • Anonymous

    I like that Right at Home is very responsive to my needs. They have helped the most with making my mothers life work for her and helping her with her memory.

  • Anonymous

    They are very personalized. The caregiver is excellent.

  • Arthur B

    I think they do an excellent job. They engage a lot with my mother, they have been great.

  • Marylin M

    I like that this agency is competent. The caregiver helps me and my husband, everything she does helps.

  • Raymond M

    My current attendant has been perfect. It is good to have the company and to have help with the hard work that I cannot do such as mopping, sweeping, and vacuuming.

  • John R

    They seem to be very lifting and compassionate. They follow up with us. They are considerate.