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Synergy HomeCare of North Valley

Synergy HomeCare of North Valley

We only send skilled caregivers who are qualified for the needs of the client. We are flexible on our hours and will assist in finding resources for the clients.

10505 N. 69th Street, Suite 201, Paradise Valley, AZ, 85253 85024 85028 85032 85050 85054 85083 85085 85086 85087 85250 85251 85254 85255 85256 85258 85259 85260 85262 85263 85264 85267 85268 85269 85327 85331 85377

  • Alzheimer's Care
  • Companion Care
  • Housekeeping
  • Dress & Grooming
  • Laundry
  • Incontinence Care
  • Bathing
  • Mobility Assistance
  • Medication Reminders
  • Respite Care
  • 24-Hour Care
  • Eating Assistance
  • Transfer to/from Bed
  • Exercise Assistance
  • Safety Supervision
  • Transportation
  • Hospital Discharge Assistance
  • Prescription Pick-Up
  • Doctor Visit Companionship
  • Grocery/Errand Assistance
  • Hospice Support
  • Medicaid/Medicare
  • Cash
  • CreditCard
  • Check
  • State Non-Medicaid Program
  • Veteran's Assistance
  • Long-Term Care Insurance

Agency Rating

  • Connie B

    They meet all of my needs well, and they are very helpful in doing the chores around my house. The caregivers do everything I ask them to do.

  • Mary B

    They need to improve their communication. They need more skilled workers.

  • Melissa R

    The quality of the caregivers and the professionalism of the office staff. They have allowed me to provide care for my mom, so I didn't have to directly.

  • Scott H

    The agency seems to be short staffed but other than that the caregivers they sent have been excellent. The services have had a positive impact on my daily life.

  • Quynh R

    I would like them to offer more flexibility in substitutes or backups. They've helped her the most with interaction and daily tasks.

  • Kathy A

    I like that they are friendly and have good communication. They've helped the most by taking him out to run errands to give me peace and quiet to get some work done.

  • Dillon K

    I like that everybody that I've come in contact with has been extremely helpful. It seems like a good company. My caregivers have helped the most by doing things that I'm not capable of doing because of my physical limitations. In that respect, they're indispensable.

  • Melissa R

    The quality of care is outstanding. Their availability is great. I don't have to worry anymore about weekend coverage.

  • Anonymous

    My favorite thing about them is that the caregiver does everything for me. I like that my caregiver takes care of my medications and my medical appointments.

  • Pat L

    They are courteous. They help me with the strength of doing things around here.

  • Toni P

    I do wish that the agency would be more consistent with the times they are supposed to arrive. They are helpful to my mom because they come and give her the medications that she needs, but she was not taking it consistently or correctly.

  • Allison W

    I like that they have good people. I like that the girl comes in and cleans for me.

  • Heather C

    They take my calls and help me when I need it. They have worked with me to find a caregiver that works with mom.

  • Joanne S

    I like their communication. I like the communication between the staff and me.

  • Janet V

    I like that they've gotten better, and they're consistent now. They had some problems before, but they've gotten the kinks worked out. The most helpful part is having somebody competent there with my mom.

  • Christine P

    They need to have better training, like how to deal with certain illnesses. I would like them to come more than one day a week.

  • Marcus

    I would recommend them because they run a good business. I like that they selected good caregivers for her.

  • Gail H

    This company is doing good, and they send out good ladies. I like that they are able to give him a bath, it would be good to get more hours of services.

  • Merritt M

    I feel that it is a decent company. The girls are friendly, and they seem to care.

  • Blake S

    I would recommend the agency because of the convenience. The agency has been compassionate with my mom to make our experience positive.

  • Anonymous

    The agency is very responsive and almost everything happens on time. We are very pleased with the caregiver they sent. The services are very positive.

  • Tom B

    They are easy to talk to. They are efficient with requests.

  • Carol M

    I like that they are easy to contact. The caregiver we have is very well-trained.

  • Megan W

    The few times that they've gone and didn't get an answer, they called me immediately to show concern. She talks about how often they come over.

  • Rebecca H

    I like my caregiver. My caregiver has helped me the most by changing sheets and vacuuming.

  • Harold B

    I like that the people are very nice that they send. They call and check and make sure everything is okay.

  • Krystal

    I found out that my caregiver has bedbugs and she had been here for several days with bedbugs. She's really a great caregiver, I just have to coax her to do things. We love to talk after she's done cleaning.

  • Donna D

    I would recommend them because they do a really good job, and I'm happy to have them. They have been the most helpful because my caregiver is amazing. I couldn't live without her.

  • Carlo G

    I like this agency because they are compassionate. The agency has made my experience positive because I feel more comfortable when someone is here. They do my dishes and sweep and mop.

  • Constance "Connie" A

    They are fair and on time. They are dependable and helpful.

  • Sarah L

    I like the people that they have sent here. The caregivers have had a positive impact because they have been very attentive to the client's needs.

  • Marcus

    I like this agency because I directly work with one of the staff members She's been in the field for many years. She's personable and I can reach out with any concerns or questions. I've only dealt with the nurses. We had to weed through some of the caregivers, as the disease has progressed.

  • Valarie P

    I would tell them that Jamie was excellent and caring. She was the best caregiver I ever had. They always made sure that someone was there. If I needed to change a day they were willing to accommodate.

  • Sara S

    They are dependable and helpful, easy to work with. Just being there to provide the care.

  • Chris C

    It is because of my caregiver, Tempest Sanford, and she needs to get a bonus or a raise for being a great caregiver. They have good customer service.

  • Carol M

    They're conscientious. They've cooperated with me in getting him settled in his room.

  • Audrey M

    I like the caregiver that I have and the services she provides. They help me to keep the house clean and provide companionship.

  • Denise S

    I like that they are local. They have been available.

  • Anonymous

    I've talked to my caseworker and their supervisor for getting my caregivers trained, they tell me I expect them too much. As someone who is disabled and in bed for 20 hours, getting care for only two hours a week is hard. I could use a lot more caregivers.

  • Millie R

    The caregivers do what I ask them to do. The caregivers do what I tell them to do. They keep my house clean.

  • Monal P

    They are communicative and always try to find replacements when needed. She gives total care to my mom.

  • Tasha

    They have been very good and for what we have they are usually good with filling someone in for them. Sometimes people don't show. They have catered to every need we had and try to go above and beyond for Corey's care.

  • Peter M

    They are easy to deal with. There is always someone to talk to. They provide everything that she needs, and they provide it quickly.

  • Kathy K

    The people who work there are friendly and very accommodating. Michelle and georgette both are fabulous. We are hard of hearing so they know how to speak to us.

  • Cornelia G

    They are very helpful, attentive, and very patient with the clients and the caregivers. They are available 24/7. I am taking care of my mom. My mom has Alzheimer's with daily care and bathing.

  • Heather C

    I have a direct response and contact. They make sure my moms needs are met.

  • Carol W

    There have been times when my mom didn't have anyone there. The girls weren't able to show up, and they couldn't get a replacement, and they didn't let me know. I have one girl that's really good, and another that just sits there. She doesn't try to get my mom up for a walk or exercise.

  • Steve K

    I can get them every other month when needed. She likes them because they are nice to her.

  • Janet V

    They've been very responsive. When there's been issues, they've tried to correct them. They're just there for one day a week, but it makes life a lot better for me, the caregiver.

  • Deborah K

    They should do more cleaning. They think they are there to socialize. I think the concept is good. They come every two weeks, I would like them to change the bed and clean the bathrooms.

  • Gail H

    I like that they send in the caregiver at the right time. I like that the caregiver helps shave him.

  • Carl N

    I don't get any other help so to me it's really a blessing and what I like is they do my floor. They do some organizational stuff and they do anything that I want them to do. It's just not enough time, I went from 3 hours to 2 hours and I don't know why.

  • Mark W

    I like the owner and they have met my expectations. It has been a positive experience for him and improved his quality of life.

  • Anonymous

    I liked the agency's communication, and they have a main office person who is good with communicating. The agency has helped the most by having someone check in on my dad and being consistent with the care.

  • Peter M

    They've always been attentive to any needs we've had arise. If we didn't have the service, it would be so much harder for us.

  • Kathy K

    I have my mom be my caregiver. They keep me clean and help me shower.

  • Marge C

    The communication could be better. The caregiver was amazing.

  • Anonymous

    I like all the people I talk to. She's only there one day out of the week, but it's good.

  • Rachel S

    I like that the young woman they found for her is fabulous. It is hard to work with her, and the caregiver is a doll. The agency and services has really worked out very well. I wish she would pick up more hours, but she won't. My mom is independent.