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Home Instead

Home Instead

 

383 Collins Rd NE, Suite. 101, Cedar Rapids, IA, 52402 52213 52214 52233 52302 52332 52336 52349 52401 52402 52403 52404 52405 52410

Phone:

Phone number unavailable

Zip Code: 52402

State: IA

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2026

Best of Home Care

Top 100 Leader in Experience

Awarded to the top 100 agencies with the highest Overall Satisfaction (OSAT) scores.

2026, 2025

Best of Home Care

Leader in Experience

(Formerly Leader in Excellence)

Awarded for superior client & caregiver satisfaction ratings.

2026, 2025, 2024

Best of Home Care

Provider of Choice

Awarded for outstanding client satisfaction ratings.

2026, 2025, 2024

Best of Home Care

Employer of Choice

Awarded for outstanding caregiver satisfaction ratings.

Agency Rating

  • Gordon M

    They seem to be very dependable. They've adapted the schedule. They've been easy to work with.

  • Cleo H

    I like that Home Instead has been very caring and interested in my life as well. They have helped the most with getting me dressed and doing anything I can't do since I can't use one of my hands.

  • Teresa M

    I would like to see them train the people better. I would like the staff to be trained better. I feel like I have played a part in the training of the person who they send.

  • Anonymous

    You get close to the caregivers, it has been a real help. We can stay home. It helps us with our daily life.

  • Jim & Evelyn C

    I would recommend them because they do a good job. It has only been two days of receiving care, so it's early on, but so far it has been good.

  • Mary Pat H

    The one I have is very helpful and she is very nice. I appreciate her being here and being cheerful and helpful.

  • Susan G

    They're very communicative. I felt like we knew what we were getting. She did anything I asked her to do. She did some cooking and cleaning.

  • Marian K

    They are responsive. It has allowed her to come back home.

  • Jim F

    I like the quality of the caregivers that I have, and the way that they arranged their schedules to fit mine. The care has really taken a load off of me being able to get away and do things.

  • Anonymous

    They can give more communication to the caregivers. It's nice to have someone here to care for my mom.

  • Gayle S

    I like that they have provided caregivers that my mother likes. The agency has made my experience positive by being transparent about the care being given, and they've been good about communication.

  • Bob H

    I like my caregiver, she is great. They make life easier by doing my cooking. I can't do without her.

  • Doris W

    My mother loves the gals that come to visit her. She lives in the Messwick Manor. The people that work there, say she seems happy, and excited when they come to visit her.

  • Kate F

    I like the personnel. They are caring and know their stuff. They have helped by providing assistance in daily living.

  • Alice M

    They will do anything to help me. They are always kind and willing to help me.

  • Gayle S

    They've been extremely responsive about my mother's care. When there is an issue, they immediately call me. They call when they are sending a substitute out. They call if they feel like she's had a bad day. She has dementia. Her caregiver, Loretta, has been very positive.

  • Doris K

    They could do better with scheduling. They are taking care of me good. I expect to be taken care good for what we pay.

  • Kathleen & Norman S

    We like the person they send to us. They do everything from chauffeuring to dusting, and general cleaning.

  • RoseMary N

    They always make sure I have care. They provide good services.