FirstLight Homecare of Greater Kansas City
FirstLight Homecare of Greater Kansas City
FirstLight Home Care is a full service home care agency that offers professionally trained care aides to assist adults with personal care, companion care, dementia care needs, errands and transportation services.
851 NW 45th Street, Suite 309, Kansas City, MO, 64116 64001 64002 64015 64016 64030 64050 64051 64052 64053 64054 64055 64056 64058 64063 64064 64065 64068 64069 64081 64082 64083 64086 64101 64108 64109 64116 64118 64119 64123 64124 64130 64131 64132 64133 64134 64136 64137 64138 64149 64150 64151 64152 64153 64154 64155 64157 64158 64161 64188 66012 66013 66020 66051 66061 66062 66063 66083 66085 66104 66109 66110 66112 66113 66115 66117 66118 66119 66160 66201 66202 66203 66204 66206 66207 66209 66210 66211 66212 66213 66214 66215 66216 66217 66218 66219 66221 66223 66224 66225 66227 66251 66282 66283 66286
- Alzheimer's Care
- Companion Care
- Housekeeping
- Dress & Grooming
- Laundry
- Incontinence Care
- Bathing
- Mobility Assistance
- Medication Reminders
- Respite Care
- 24-Hour Care
- Eating Assistance
- Transfer to/from Bed
- Exercise Assistance
- Safety Supervision
- Transportation
- Hospital Discharge Assistance
- Prescription Pick-Up
- Doctor Visit Companionship
- Grocery/Errand Assistance
- Hospice Support
- Medicaid/Medicare
- Cash
- CreditCard
- Check
- State Non-Medicaid Program
- Veteran's Assistance
- Workers' Compensation Insurance
- Long-Term Care Insurance
- Other Options
Agency Rating
Michael A
I would recommend them. I like the communication. They could give me a worker six days a week.
4.5 / 5Anne B
I like the people, they answer the phone right away, they are easy to get a hold of. The person they send has made it a positive experience.
4.75 / 5Pat R
So far, we have been really happy with them. I love the caregivers that come over. We have a nice lady that comes three times a week for a few hours during the day.
5 / 5James B
I like the people that they've sent, have been very good and that they check up on us every two months and make sure to get any changes made. It's given me my life back.
4.75 / 5Anonymous
They are very friendly and easy to work with. They are easy to work with and accommodating.
4.75 / 5
About This Award
Best of Home Care
Leader in Training
The Best of Home Care® – Leader in Training award recognizes home care agencies that provide specialized care for clients and career growth for care professionals through a commitment to continuous learning. This annual award is based on your training completion rates.
- ✓ Have 10+ learners complete at least 1 training course for the year.
- ✓ Average 8+ Activated Insights Course completions per care professional for the year.
- ✓ Utilize Activated Insights Training for at least 3 months.
About This Award
Best of Home Care
Top 100 Leader in Experience
The Top 100 Leader in Experience award is the highest honor we bestow, recognizing the 100 agencies with the highest Overall Satisfaction (OSAT) scores in North America. This annual award is based on the results of your client and care professional experience surveys.
- ✓ Attain one of the 100 highest Overall Satisfaction (OSAT) scores in the industry for the year.
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
The highest recognition based on satisfaction scores a home care agency can earn, “Leader in Experience” means best-in-class ratings from clients and caregivers. Leaders in Experience award winners must also qualify for Provider of Choice and Employer of Choice awards.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.9+
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Provider of Choice
The Best of Home Care – Provider of Choice award signifies high client satisfaction. This award is based on satisfaction ratings gathered from verified clients. To qualify, an agency must outperform other home care agencies in their geographic region in addition to other criteria.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 client satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey clients for at least six consecutive months.
About This Award
Best of Home Care
Employer of Choice
Home care agencies that qualify for “Employer of Choice” have earned high marks from their caregivers. Great care starts with happy care professionals and to qualify, “Employers of Choice” must outperform other local competitors in caregiver satisfaction based on scores and feedback gathered from verified care professionals.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 employee satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey employees for at least six consecutive months.
