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FirstLight Home Care of Upstate

FirstLight Home Care of Upstate

 

106-C Woodland Drive, Lancaster, SC, 29720 29720

Phone: 803.792.9199

Zip Code: 29720

City: Lancaster

State: SC

Call for a list of available services.

Call for available payment methods.

2025, 2024, 2023

Best of Home Care

Provider of Choice

Awarded for outstanding client satisfaction ratings.

Agency Rating

  • Jessie (VA) W

    I like that they do a good job and I appreciate all of them. The service has made things a lot easier by helping me to the restroom.

  • John (VA) M

    The care that we are receiving is very satisfactory. They provide service for my husband, so I can step away to do something.

  • John (VA) M

    When the nurse doesn't come, the agency will call me and let me know. The providers help the most with laundry and cooking.

  • Anonymous

    They could find people to come by and take care of my mom. It's hard for them to have people who are qualified. They can provide caregivers who are qualified.

  • William (VA) P

    I like that they do a super job and they care about you. The agency does a great job of taking care of me.

  • Arthur (VA) E

    They're very good at everything. They assist him with bathing.

  • JoAnn (PP) D

    I like the communication with them, I like the way they bill and email me the bills, and I like the staff. They are very prompt, and I have never had any problems with them whatsoever. Every time I call, they are able to get someone out to stay with my mother-in-law.

  • Patricia "Patsy" (CMV) E

    I would recommend a friend because the caregiver is on time. This has been a new experience with them teaching me what to do.

  • Linwood (VA) F

    The caregiver is doing a good job. The services are helping to care for him.

  • Doris (PP) H

    I like that they have good communication. It's not that much, we have 2 times a week.

  • Anonymous

    I like that they have sent us good caregivers to help. They have helped the most with keeping their eyes always on my husband and making sure he does not fall.

  • Patsy (Central Midlands) E

    It's good. I like that they're easy to work with. The caregiver who comes is good. They help me be more knowledgeable about my wife's condition.

  • John (VA) S

    They allow him to do the activities he loves. Sometimes this caregiver is not at the senior citizens' gathering. They make sure he doesn't walk away.

  • Jerald (VA) K

    I would recommend them because the people have been great. The agency has taken a lot off me to help my dad to make my experience positive.

  • Fulton (VA) A

    The caregiver we have is good. She is dependable. She deserves a raise. She is upbeat.

  • John (VA) S

    There is a lack of training. In his situation, the caregivers need to keep up with him.

  • Marion (CV) T

    The caregiver was very friendly. It helped him to have someone to talk and someone to help with the house.

  • Pumory (VA) R

    I would recommend them. I think they are good company, they do a good job. It is good. They help really good.

  • JAMES (CV) P

    I was real happy with the service that we got and the girl who came. The caregiver was exceptional. The services helped a lot. I was able to get out which I wasn't able to do before.

  • Phillip (VA) T

    I like that they are flexible. I couldn't make it without them. They help transfer me in and out of bed.

  • Carl (VA) W

    They are easy to get along with. It makes my life easier.

  • Carl (VA) W

    I would recommend them because they turn around and are honest. They have helped me the most by taking care of everything that needs to be done.

  • Patricia "Patsy" (CMV) E

    The person who services us is well knowledge. She makes life easier because of her knowledge and has helped me a lot.

  • James P

    The caregiver is doing a great job. She is flexible and that is helpful. It is wonderful for me, and he is very happy with the caregiver.

  • JoAnn (PP) D

    The office manager is very helpful and supportive, they are very flexible, and they are working with us very well. The care has been the most helpful, such as preparing meals.

  • Joan (LTC) C

    The caregiver is very attentive and really good with my mother. She keeps her active.

  • James (VA) M

    They treat me good. My caregiver helps me get in and out of the shower. She helps me with my socks and cooks for me. If I need to go to the doctor or something my caregiver takes me and waits until I get done.

  • Jeffrey (VA) M

    One thing I like about the agency is they provide good aid. They have provided companionship for me.

  • James (VA) M

    The services are great. I like them. They treat me well. They help me transport in and out of the shower.

  • Jessie (VA) W

    I would recommend them because they take good care of me. They help me by taking care of my cleaning and my laundry. I always have clean clothes.

  • Anonymous

    I would like to see them have more communication with the family, especially when the person is having dementia or memory issues. They could have a little more communication.

  • Keisha (VA) W

    I would recommend them because they are very attentive. They could adjust to my schedule instead of me having to adjust to theirs.

  • Eugene (VA) E

    I would recommend them because they were very attentive if I had a problem. She would change my bed.

  • Caryl (Private) R

    There seems to be a big turn-over and you don't know if someone's not going to show up or not. Just being consistent, I'm always wondering if they are going to show up today or not.

  • Richard (VA) D

    They have good staff. They try to be helpful always.