Anonymous

Sometimes I don't know who is coming or if anyone is coming. I know the girl I have regularly will be off for two days, but I don't know who is coming. It would be nice to be informed because when I don't see someone coming, I wonder if they are late. They have someone here with my husband. He has dementia, so he can't be left alone. It enables me to get out for doctor's appointments, car servicing, and bank visits. It is really nice to have someone here.

Sue H

I would tell a friend that they have professional staff. The provider has helped me the most by providing professional people.

Robin G

I would tell a friend that this agency is dependable and consistent, the caregivers are extremely caring and above average in performance. The caregivers I have seen are efficient! The caregivers do a lot of companionship and provide conversation to keep people engaged.

Anonymous

What I needed was some medical care but they don't provide that. The fact that they could do what I asked of them was good.

Nicole B

I think the quality of care is inconsistent. However, Cambria was great!

Kristen D

I have given specific instructions for my dad, and there are some gaps in those instructions. It has been positive and helpful.

Valerie T

I think they've been flexible when we've had to make a few changes. It allows me to get some sleep during the night.

Mary B

I would recommend them because they found a good fit for my mom. It is pretty easy taking care of her right now. They have really helped us to be here, so we are not having to be here twenty-four hours a day.

Kathleen B

I like the availability of the workers to come. They have sent us good caregivers.

Diane H

They are easy to reach. They have provided short-term care so I can be away for a few hours.

Sherrie B

I like the young lady that they sent out. They accomplish what we need from them.

Tony M

They are watching out for my father while I'm at work. They touch base with me on a regular basis.

Denise W

I like that they are very attentive. Roneisha, the caregiver, is very polite. It has been a tremendous help. The service makes things a lot easier for me and my father. They allow us to have knowledge of any changes to the schedule or anything that would impact my daily schedule.

Marcy R

I would recommend them because they are on time and the people are very kind. If we did not have them on the weekends, then we would have no one.

Sue H

I like that they communicate well, and they are easy to get a hold of. The caregivers they send are pleasant and professional, they seem to care about their job, and they seem to care about my husband.

Forest W

They could have more communication with the clients. They could have more communication.

Daniel V

They were easy to coordinate with. She was responsive and it was easy to be out for the wedding and not worry.

Brad L

I would recommend them because they show up on time, and verified everything before they came. They are very reliable. They were able to transport me wherever I needed to go, without any further assistance. That made a huge impact on my life.

Leigh A

I like how reliable the agency is. The agency has stayed in touch worked out scenarios, and tried to be accommodating.

Diane H

They are just the best of everything. The management is good. I used them when I needed to be away and my husband needed to be away overnight and it gave us the opportunity to visit our children and do things that we continued doing but knew that she was cared for.

Terri B

I like this agency because of the associate we're dealing with and the people that run it are nice. Our experience has been positive because they give me a report each week.

Tony M

I would want them to improve on being more consistent with the people they send to the house. Here lately they have been good as we have had the same caregiver for three weeks now. About the time my dad gets used to one, they change it to someone else. They have helped him the most by doing anything that he needs.

Anonymous

We had a reservation for four days, but they did not show up the first day. They help the most with the care.

Colby C

They were reliable and trustworthy. They stayed in touch with me.

Peg C

I like that they are flexible. I like that they are friendly and they are attentive.

Donna H

Overall, they were prompt, friendly, and they always answered our concerns. We had some bad eggs in regard to the caregivers, but they helped us because we had help.

Anonymous

They are kind and compassionate. It gave us peace of mind.

David H

I would say to have the ability to have people actually come out and fulfill the hours would improve the agency. They could have more qualified personnel available to make my life easier.

Sadie G

They are punctual and professional. When I wasn't feeling well, I had an extra body here to help with my mom.

Kristen D

They have been very responsive and easy to work with. I like knowing someone is checking on him.

Barbara D

They have quality people. They do breakfast for him and make the bed.

Sandra D

If someone can't come, they need to contact beforehand. They need to communicate better about if caregivers are not going to show.

Lee A

Every caregiver is trained. Helping with making sure my father is taking care of.

Tanisha L

It seems like everybody they sent so far, seem like they care about the well being. They have shared their experiences of what they have seen and what they went through, and how we can care for our dad and how he can for himself.

Maggie F

They are very prompt, very professional, and very responsive. When we call with an issue or concern, they respond quickly. The person that comes is very caring and attentive.

Mary B

They respond to what ever my needs are pretty quickly. Trying to shower her would make the clients life easier.

Derek M

I would recommend them because they are willing to work with my dad because he's not an easy person to get along with. The agency has kept my dad happy and do whatever he needs to be done to make our experience positive.

Chenequa W

They were all very helpful and the caregiver was very good. I hope to get another grant. They are good. They helped me a whole lot. Our caregiver was awesome.

Patricia W

They have wonderful compassion. They have a professional manner. I don't have to worry about falling downstairs.

Peg C

They are flexible. They vet people nicely.

Laurie H

I like that they were easy to work with. They were caring.

Geraldine G

I found the company easy to work with. They didn't do what I expected. Sometimes there were no shows and they were more interested in their phones.

Maggie F

I like that the caregivers are prompt, very responsible, and do good work. The caregivers help the most by being responsible, being on time, and reminding him to take his meds.

Deborah D

I like that the agency is very reliable. The most helpful part about the service is having someone there and giving the care he needs at the time.

Mary B

The agency was good at getting someone compatible with my mom The agency provided someone to care for my mom, and it allowed us to do things during the day.

Julie H

The caregivers show up on time and are very helpful. I really don't know what they can do to make my life easier.

Sarah S

I like that they are extremely personable. They come and help out by doing all the tasks that they are assigned to do. They take care of the lady of the house, so she is well looked after, and they keep her safe.

Katie F

I like that I received a prompt response. The services were for childcare and it was helpful.

Joy H

They could send me a consistent aide. I am not sure.

David H

They pick up the phone when I call. They are reliable.

Curtis H

One thing I like about the agency is professionalism. The provider is attentive.

Judy S

They are concerned about keeping the care personal. Someone comes out to introduce the caregivers. I thought that was pretty nice. They have enabled me to stay in my home instead of moving to assisted living.

Merrix W

SYNERGY HomeCare listens to the needs. The caregivers are personable.

Anonymous

I like the ease of use and the friendliness of the staff. I would say the communication was really good and always very easy to get in contact with the person who manages everything.

James "Jim" K

I liked that they are very caring. They really helped me by being caring.

Lisa S

I have enjoyed them, and they are very dependable. They are allowing her to live independently.

Debbie M

The caregivers they sent were friendly. They make sure he doesn't get up out of his wheelchair and fall.

John G

They are consistent, on time, and there's always someone here. She definitely needed it. They care about her.

Mary B

I would recommend them because they have very good caretakers, and they are very quick to respond. I have 3 sisters that help take care of my mom, and the agency helps us to have a more normal life.

George S

We did have good caregivers, they notified us if someone wasn't available to come to our home. They were helpful, my husband requires a lot of care, and they were very helpful in providing necessary care.

Sandra D

I think the caregiver should be able to more in the home than they are allowed to do. It is going alright. They show up to help us prepare meals. They also help keep my clothes clean. These are important things for me.

Lee A

They have good quality caregivers. It's helpful in relieving stress off of me as the main caregiver.

Anonymous

I liked that they were very responsive. The most helpful was the transportation.

Curtis H

I like their timeliness. They are always doing what I need.

Joy H

My husband needed a consistent caregiver. We had somebody different every day. They were willing to do anything that needed to be done. They bathed and fed him.

Cindy T

I would recommend them because they are very accommodating. I was able to go away on a trip.

Maggie F

I would recommend them because they keep you up with what's going on. They make any adjustments that need to be made to make a positive impact.

Valerie T

I like that the workers have been very good and the agency provide coverage when one of the workers is ill. The agency are good make sure we have somebody. The caregiver come at night so I am able to sleep.

Anonymous

I like that when their people don't show up, they try hard to get a substitute as soon as possible. If someone doesn't work well with my husband, they do their best to change it to someone else. Even with the substitutes.

Helen F

So far we have not had it very long, but it's okay. They have really helped by bathing her because she fights me. She has gotten better at eating with them.

Marie T

They try to match their staff with the patients. They do try to match you with someone. I can do my own doctor and dental appointments so I can take care of myself.

Terri B

I like the ability to talk to the people who are working with my mother. I just know someone is taking time to be with my mother.

RosaLee G

They were very prompt and kind. They helped in any way they could.

Joe D

I like this agency because of the personal touch. The provider has helped us out the most because of the speed of service.

Richard M

I generally just do not recommend any agency. I like that they are responsive. She has helped to get the client out and go places, as well as helped with preparing meals, bathing, and other things.

Insuk C

The owner is very sincere with what they said and what they need with my husband. I need to take care of my husband and leave, even though that is not the caregiver's fault. I need to do a lot of work

Deborah D

I like that they keep us aware of if they come or not, schedule changes, and that they take good care of my dad. Just being there for us and someone to work with, has helped.

Valerie T

I like that they have sent us good people and they are reliable. The people come at night and I am able to sleep.

Bob V

We were supposed to have someone 5 days a week for 2 hours and they haven't fulfilled what we initially discussed. Sometimes they don't check his meds, the ladies that do come are very nice.

Julie H

My dad likes them. I think it helps him quite a bit. They are there to help him out.

Anonymous

I would like to see the improved commutation and consistency. I think the agency could have more consistency in sending the same person.

Anonymous

I have three girls and they are all very different. Some of them do not do something if I do not ask them specifically to do it. Some of them don't really seem like they want to do the actual care, and I don't give them housework to do. I think they could be more creative or forth giving. They could have better communication. I would like to get a bill or a statement to see what they are charging me per hour for each girl. The only thing I get is from my insurance. I would like a statement from Synergy. When they send something to the insurance company, I should get a copy. I think the girls they hire are very competent and it has to do with how I manage them.

Valerie T

The home care workers have been excellent, and we met with the owners and were impressed with them. As the primary caregiver, it's given me respite so I can go do things I need to do. It helped him because they're kind and helpful to him.

Paul P

The nurse that we've had has been on time. For us, it's just good to have somebody else around with him to remind him about his insulin and to make sure that he's eaten. That has been really good. That's the main reason we like to have her for several days a week.

Michael

I would mention they follow through and there is nurse oversight. There are great people. It gives us peace of mind knowing someone is taking care of Judy.

John G

The ladies they send to us are on time, they respect my wife and me. They take care of her the right way, treat her with respect, talk with her.

Anonymous

I needed more household help than medical help. I need less physical help now, so they are less significant.