Kim M

I liked that they are prompt. She would stand by him all the time to make sure he didn't fall. She took walks with him.

Brian W

I am not having to deal with what I was before them. She seems happier and I don't have to deal with the living situation anymore.

Anonymous

I like that they communicate well. They help the most by providing the care.

Rodney S

Their personnel seem to understand and get along with my mother by providing the services that she needs. The person is only coming every other week. It is a positive impact on my Esther's life. They were supposed to send me invoices on the services. I would like to see those invoices, please.

Kim B

The communication was great. They had the ability to provide help on short notice. They were helpful because they provided someone to care for my mom.

Anonymous

All of the billing is accurate. They let me know in advance if they are going to send a replacement caregiver. I like that they are quick to respond and Kathy and Ben are good business people.

James J

I like that they are very consistent. They are dependable.

Sheryl E

I was impressed by the way they came out to talk with me before the services started. They are wonderful. I need the services, they did my cleaning and cooking, my laundry, anything I needed.

Lanie M

I like the personality. I feel good about it.

Teresa B

They have very dependable and really good with the clients. They are there for them.

Judy M

They are very transparent and open about who is coming. I have access to my bill online and the care profiles. They are always calling so that there will be a warm welcome when someone new comes. Everyone is very able and willing to help, and they don't say no to things that I ask.

Patty S

They're very responsive whenever I get in touch with them. They're helping my mom out which takes a burden off of me.

Linda C

I like the aides. They have provided care for my husband.

Anonymous

I like that they are very responsive and consistent. So far if they make a promise they keep it. They are doing a good job managing things. Some of the caregivers are terrific and wonderful. One caregiver is a little bit too intrusive and is kind of needy. They talk about her personal life. They need to make sure to respect the client's home and private conversations.

Terika D

I like the level of customer service they have. I like the caregivers that are provided. I like their communication. They can continue to provide quality caregivers.

Brittany H

I like how they are responsive and helpful in their communication. They have made my life easier by taking me to appointments and to run errands.

Charlotte V

I like that they are very caring. They are always there for him.

James T

The personnel was kind and did what they said they were going to do and got me to the appointment on time. I could get my appointment taken care of without bothering anyone else.

Jasper and Luna M

What I like about them is their level of professionalism, everyone we have come from SYNERGY has been excellent. With synergy whenever I submit for backup care I get someone. The caregivers help by going out of their way to come to their shifts, and they're able to take care of sick children since it's part of their training.

Pat R

I like the caregiver a lot, she is really nice. I like that they come and help me with making me breakfast and fries the eggs the way I like them.

Malike J

I like that are there when I need them. They are flexible. The care is good and when I come back home everything is good.

Lanie M

They are very personable. They handle a lot of problems for me.

Patty S

I like SYNERGY Home Care because everyone is friendly and helpful. My experience has been positive because they help my mom twice a week and I do not have to clean for my mom. It gives me a piece of mind.

Kathryn H

Synergy's owner is really good. I am numb on my right side. The aide knows what to do.

Claire M

I like that they have been the most useful for me in taking care of my problems. They help me get things done that I can't do on my own.

Patricia 'Patti' C

They have been very responsive, consistent, and they don't leave you hanging if someone calls out--they find a replacement. They have done a really good job of making sure someone is there. It has decreased my stress levels.

Valerie S

I like SYNERGY HomeCare because they are family owned and easily accessible. The services are impactful because I was able to do chores.

Julie M

I would recommend them because we have really enjoyed the worker they sent out, they easily understand the people they are taking care of. The agency has sent out good people, and it's given me more time for me to do things, and give my dad the attention he needs to make my experience positive.

Andrea S

We didn't have any issues other than when the young lady came to sit with my mom, we made it clear that she needed assistance with her Gait belt and toileting. It was impactful in that I felt better that my mom had someone here, but I took care of everything before I left because my mom was nervous that she wasn't ready. It was nice knowing that there was someone here and I could get out for a few hours.

Kathy G

They sent me someone that I could actually sleep at night and not worry. They came in after I showed her what I needed she is experienced with people with Parkinson's and she just took over and took care of things for me. She is very alert and I feel comfortable with this one.

Tracy O

My mom was very pleased with the person that they sent to her. Her name was Natasha. They helped with daily needs tremendously.

Anonymous

They are on-time, they do as I request, they are attentive and all-in-all it's just a good experience. They are able to take care of my boys while I take care of some things for work.

Willow M

I like the caregiver that we have. She just jumped right in and started forming a bond with him.

Anonymous

They could improve with more available sitters. They could make our lives easier by having more backup.

Valerie S

I like that it is small, and they communicate well. They have helped me in meals and medicine.

Mandy L

They have been able to be there for the client. It has been very helpful to have someone to come check on the client and help her.

Brittany H

They always had someone to do a shift. They helped me do things I needed to do.

Allison V

They need to train the people they send out. We need them for a reason, and I had to explain what to do them. Depends upon the person, some services were amazing and some were bad.

Helene & Harry T

There is a high turnover among caregivers. I was getting one that was nice but young. There was no continuity.

Sandra J

I would recommend them because whenever I called, they were ready the next day. My siblings and I were still working, so we were able to keep our jobs.

Allison I

I like that they are responsive. The caregivers help the client with a little bit of everything.

Laurie K

I like this agency because they have provided me with some good caregivers, but also some bad caregivers, so this was a bit hard to answer. The agency has always made sure to keep in contact with me and leave me notes to tell what they are doing.

Roman Z

They are super responsive. The impact is tremendous. We really needed someone.

Marley R

It is not the same person coming each time, so we use this and when we run out we go to a different service. It helps us with the care, but she is not the biggest fan since it is not the same person.

Linda C

They have dependable caregivers. They give us caregivers that are dedicated to their job.

Patty S

I liked the caregivers and if the personalities didn't fit, they were responsive with trying to get the fit right. They would come in and not just spend time but help organize. It made it so I could visit and not have to do work.