
HomeWell Care Services
HomeWell Care Services
HomeWell is not your average home care agency. For us, it’s not simply about placing a caregiver in the home. We take a holistic approach to at-home care that focuses on both accomplishing the tasks of daily living and improving the overall wellbeing of each individual entrusted to our care. We all function better when we enjoy life more.
1121 Front St., Suite 1, Conway, AR, 72032 72032 72034 72035 72058 72106 72107 72113 72118 72119 72127 72135
- Alzheimer's Care
- Companion Care
- Housekeeping
- Dress & Grooming
- Laundry
- Incontinence Care
- Bathing
- Mobility Assistance
- Medication Reminders
- Respite Care
- 24-Hour Care
- Eating Assistance
- Transfer to/from Bed
- Exercise Assistance
- Safety Supervision
- Transportation
- Hospital Discharge Assistance
- Prescription Pick-Up
- Doctor Visit Companionship
- Grocery/Errand Assistance
- Hospice Support
- Cash
- CreditCard
- Check
- Veteran's Assistance
- Workers' Compensation Insurance
- Long-Term Care Insurance
2025, 2024, 2023
Best of Home Care
Provider of Choice
Awarded for outstanding client satisfaction ratings.
2025, 2024, 2023
Best of Home Care
Employer of Choice
Awarded for outstanding caregiver satisfaction ratings.
Agency Rating
Anonymous
I like that they send us some nice people. They show up and provide the care.
4.75 / 5Linda G
I have experienced a very professional and they keep you informed about things you need to know. The caregivers made me feel at ease when I met her.
4.75 / 5Henryetta V
They are responsive. It has been helpful.
4.75 / 5Pierre A
They were friendly. They provided companionship and helped around the house.
5 / 5Anonymous
They have been very cooperative in working with things. They are very responsive. She is most helpful by being there overnight once a week, which gives me a break.
4.75 / 5John "Pat" H
I have used them for a couple of years and they are pretty responsive. I only have it for two days a week. It is helpful. They are punctual and we really like the caregiver we have now.
4 / 5Theron W
They're very dependable. If someone can't make it, they get someone to replace them. They're always checking with me about the days needed. I can text them. Being a companion helps his mood. She sits and talks to him. She assists him to the bathroom.
5 / 5Sandra F
I would just say that it took us a while to find somebody who was a good fit. We kind of went through a lot of babysitters. It was just who would be able to come. Now that we have found our good fit, it's better. Having somebody trustworthy and able to take care of her.
4.25 / 5Quadel M
The agency has somebody here on-time to clean up, and they do a good job. I'm only receiving help to clean my apartment, and the caregivers do that well.
5 / 5Stephen M
They are usually on time. They do good when they are here.
4.5 / 5Anonymous
I like that they are proficient. They wash the dishes and they vacuum.
5 / 5Jack W
I think the office staff could be quicker to respond. They could be more self-motivated.
4 / 5Frank E
I've been with them for a few years now, and they've helped me with all my needs. I'm in a wheelchair, so they help me out. It helps me get through the day.
5 / 5Gary K
We could have more help around the house doing housework. My caregivers could have a greater impact if they could help do more stuff around the house without having to be told.
2.75 / 5Robert B
They were nice and punctual. They got me to my doctor's appointments.
5 / 5Ralph O
I like that they are flexible and have good people. They have helped the most with them being flexible. They help with dressing services.
5 / 5James P
I like our aides, and early on they worked with me with the times I needed to change them. The caretaker really cares about my dad and my family, and I know when I leave, he is in the best hands.
5 / 5James L
They are always here when they say they will be. They take care of all of my needs. I'm on a walker all the time.
4.5 / 5Phillip F
HomeWell Care Services has friendly staff members who are easy to get along with. The care was wonderful to have as I recovered from my stroke.
4.5 / 5Jerry C
What I like the most about them so far is how easy they are to work with. The caregivers help my husband shower, and they work with exercises.
4.25 / 5James M
I already told a friend about them. I have received very good help from them and appreciate them
5 / 5
About This Award

Best of Home Care
Leader in Training
The Best of Home Care® – Leader in Training award recognizes home care agencies that provide specialized care for clients and career growth for care professionals through a commitment to continuous learning. This annual award is based on your training completion rates.
- ✓ Have 10+ learners complete at least 1 training course for the year.
- ✓ Average 8+ Activated Insights Course completions per care professional for the year.
- ✓ Utilize Activated Insights Training for at least 3 months.
About This Award
Best of Home Care
Top 100 Leader in Experience
The Top 100 Leader in Experience award is the highest honor we bestow, recognizing the 100 agencies with the highest Overall Satisfaction (OSAT) scores in North America. This annual award is based on the results of your client and care professional experience surveys.
- ✓ Attain one of the 100 highest Overall Satisfaction (OSAT) scores in the industry for the year.
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
The highest recognition based on satisfaction scores a home care agency can earn, “Leader in Experience” means best-in-class ratings from clients and caregivers. Leaders in Experience award winners must also qualify for Provider of Choice and Employer of Choice awards.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.9+
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Provider of Choice
The Best of Home Care – Provider of Choice award signifies high client satisfaction. This award is based on satisfaction ratings gathered from verified clients. To qualify, an agency must outperform other home care agencies in their geographic region in addition to other criteria.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 client satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey clients for at least six consecutive months.
About This Award
Best of Home Care
Employer of Choice
Home care agencies that qualify for “Employer of Choice” have earned high marks from their caregivers. Great care starts with happy care professionals and to qualify, “Employers of Choice” must outperform other local competitors in caregiver satisfaction based on scores and feedback gathered from verified care professionals.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 employee satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey employees for at least six consecutive months.