Debra W

I like the caregivers they provide. They've helped me the most with vacuuming, laundry, cleaning, etc.

Thomas W

I told them I wanted invoices mailed to me and they haven't done that correctly. The caregivers knew how to get him out of bed and change his diapers.

Sandra H

The agency needs to do what they promised and act like they care. The agency's participation was poor. The quality of care was not good.

Dawn S

They could not lie. They get a lot done in the time they have.

Susan G

There is always someone to call. They help get me out of bed.

Paul J

They need better communication. They could provide better communication about when they are coming so that I can be there when they arrive.

Wil J

I like the people that they hire.

Mary G

I feel that they do a really good job. The two ladies I have are very caring. They really care about their clients. I have a broken left arm and they help me shower. I feel safe that they are there with me. I like that they help me shampoo my hair.

Sherry E

They are just better than the other agencies I had. They help clean and do things for me.

Nancy S

I had one caregiver walk out mid-shift on my sister. The agency can provide a consistent caregiver from week to week.

Patricia W

I like that she does all of the cooking. I like that they cook the meals and clean up.

Carolyn E S

I liked the help that I got when I needed it. They helped out a lot, they were concerned and helpful.

Lauren D

Everybody I've had as a replacement caregiver is professional, helpful, and courteous Having someone to help do things that I can no longer do, makes my life easier.

Lauren D

I've had my girl almost two years now. When I was in a down mood last year, she lifted my spirits.

Patricia P

I am having a problem with the current worker. They do the cleaning.

Anonymous

They charged me $1800 for services I never received. She vacuumed.

Anonymous

They need to help with the coverage at night. They are kind to me.

Debra W

The two caregivers are both fantastic. If I have any problems, I can always call Nikki or Veronica.

Anonymous

The agency should have someone working 24 hours to answer the phone to get better service; especially if the person cannot get around. The caregivers are on time. Being on time means a lot since I can't walk.

Linda S

The agency is reliable and good quality, and I have recommended them to someone. The agency has sent me a new person before I knew there was a problem.

John P

They do their job. They help me dress, and they are all helpful with everything.

Thomas W

I like that they come to the house. They show me how to do the wound care.

Paresh S

They usually show up on time. The only thing I don't like is that they come over and sit on the chair while I am watching TV.

Mary T

My caregivers don't show up for their shift and I usually have to call the agency to notify them that the caregivers are not here. Sometimes the quality of care is not good. I receive care from the agency for two hours a month. They are here to help me with cleaning.

Kathleen D

They could call more often when the schedule changes. They clean and they organize. They do the dishes and they assist.

Robin K

I like that their staff has always been very up front with me. They help with grocery shopping.

Perry Richard C

Provide more communication, the caregivers wouldn't tell us they were leaving. The caregivers should be more competent while working.

Anonymous

The person who helps me from Talem I like very much, and she is very helpful. They have given me the right person, and she has helped me for years.

James K

Some of the caregivers have been excellent, but our scheduling has been the biggest challenge. When we don't have helpers night and day, it's a challenge.

Robin K

The agency needs to have better communication between caregivers and the office. The provider has helped the most by providing the caregivers who do the dishes and take me grocery shopping as well.

Anonymous

They go above and beyond what they are supposed to do. It makes things much easier for me because I am in a wheelchair and am disabled.

Anonymous

I like they are a professional company. They send me the right caregiver to do what I need.