Marilyn C

I like their communication and I think they're doing a very good job with my mother. The caregivers help her with her incontinence issue, with the laundry, and they offer companionship.

Alberto C

I like that they are always available and will let you know if something has changed. They let you know if the caregiver won't be coming for whatever reason. It would be nice if they were available at night if I needed some help.

Glenn D

The caregiver I have now is the best. She comes and starts working right away. I am on a permanent catheter right now, and it is really hard to get around, so she is very helpful.

Jerry S

I like that they seem to show up on time and be there to do their job. They basically supply in-home care, which he needed.

Bobby C

The agency sends out people right away. The agency has gotten more help when the help was not doing what they were supposed to do.

Patricia E

They are efficient. They are thorough.

Ann R

We like the quality of action with supervisors and in home staff. They could have consistency with training.

Anonymous

They help me out. Just being able to help me when I needed help and the exercises.

Anonymous

They could have a better management team. The shower sessions have been the most helpful.

Marcus H

They are very tentative to my needs. They do things I can't do myself. They help keep my house clean.

Howard M

I like everything and that is my answer. My caregiver has helped my life immensely, and she does everything.

Gordon D

There is not a lot of communication. He doesn't like that they are there, but he needs it.

Romeo C

Everything is running smoothly. Right now, I have a new caregiver. We are satisfied with what we have right now. Since a caregiver is provided by the VA, I can go shopping or go gardening, so I can have time for myself. I need probably more time but that depends upon the VA because I only get 4 hours.

Andrew L

Everybody that I have dealt with is really nice and helpful. They will check in with me throughout the day. I am able to get extra help, and they are always there.

Helen M

I like the caregivers being prompt. The services help my mom, tremendously making our lives easier.

Hugo S

They communicate when they are changing the schedule. They have given me access ot their portal so I can view the calendar,

Lilly T

Sometimes we have to substitute someone else which is okay, but I would like that we are aware in advance that there is a change. Erica only comes on Thursday. She is in this unit here at Alervita Royal and has lots of people on staff and all work together.

Helen M

They're helpful. My mother likes them. She's very difficult at times. She is able to stay where she is. They show up when they're supposed to. I've never had dealings like this before. It gives me a peace of mind.

Ann R

The consistency in scheduling the staff is good, and the office is reliable. Their presence and consistency in reminding her of her tasks is important.

Glenda G

The people that they send are always nice. My usual caregiver Rita is outstanding in every way. It impacts my life a lot because it is like support.

Robert S

They are reliable and knowledgeable. They show up every day and make sure I have help with him.

Connie E

They are very caring and will follow up. They monitor my care and are always there. The care has been awesome, it allows me to do more. The caregiver does things for me so that I can rest and heal.

Glen R

They are never late. I am not able to do the things I used to. It totally helped me completely.

Paul S

I like how the caregivers are very efficient, friendly, caring, understanding and thoughtful people. The caregivers explain to me things and are hands-on, they know the routine with him now.

JoAnne R

They are on time, and they are very nice. They are attentive.

James Y

Nobody is perfect, but sometimes the caregiver needs to be motivated to do what they need to do. He did better with having them here. He was taking showers, he was getting up and getting fresh clothes on.

William S

Communication can be better. There is someone there when I'm not.

Howard M

My caregiver is having been exceptional. They help me with my shower every Friday.

Donald S

I would like them to be able to contact the VA more easily. By being here daily.

Anonymous

They could do better with reaching out to their people a little more and seeing how they are doing. She helps the most by being there for me and encouraging me to do thing that I normally wouldn't do when by my self.

Peggy B

I'd like better communication. I'd say good. The caregivers made the greatest impact on her readjustment and improvement.

Miguel E

They work with a lot of veterans. They are always really nice in the office when we call, and need to reschedule the date for doctor appointments.

Charles S

I like how attentive they are. They have helped by being thorough.

Amy T

They could have better organization, and billing to help me recommend them more. The agency has made sure we have a caregiver we like to make our experience positive.

Eileen B

They are easy to reach. She helps her shower.

Anonymous

I like that the lady that works with him cares about him, and is invested in caring for him. Coco is his main caregiver. There is no way we could be down there to help him, and it's close to where he lives.

Roosevelt K

I like that I received great care. The caregiver helps me with the food I eat.

Donald A

There is great communication about the care, they are supportive and have instant responses. It is helpful to have extra support and care. I feel more comfortable with him at the facility.

Harry F

The agency is very communicative, they help me if I have issues. I have someone who I can go to work with.

Fernando M

They are very educated on how to handle situations. They help him to get dressed and motivated.

Carl H

The caregivers are the very best. They keep me company.

Willa (114) G

I like the caregivers they provide us with. They are very respectful and kind to my mom. They help her not feel so lonely.

Howard M

I like that they are flexible. They have helped with anything I have asked.

Anonymous

They could be more proactive to make my life easier. They could do more light housekeeping. I don't know if I ever see them do any of that stuff.

Carl H

The people have been very helpful and kind. They come in and clean a little. They are someone for him to talk to.

Augustine M

They are doing pretty good and give me my meds. They help out a lot. They bring my meds to me and and help get me in and out of bed.

George J

I'm blind and I sleep a lot but the two ladies I have are always on top of anything I need and watch tv with me. They walk me and make sure I'm fed. They make sure I'm comfortable and have care at all times.

Hugo S

I like that are flexible with out schedules. They are willing to help us anytime we need help.

William (240) M

The caregivers are great. They make my food for me.