Radnon Home Care (RHC)
Radnon Home Care (RHC)
At Radnon Home Care, in God we Trust; We are dedicated to providing exceptional personal care, homemaker/companion services.
Our team of compassionate and committed staff are duly screened to meet the highest standard of statutory regulations and they enjoy on-going training and supervision from experienced management team.
Contact Us...
3906 Concord Pike, Suite E1, Wilmington, DE, 19803 19701 19702 19707 19709 19711 19713 19720 19734 19801 19802 19803 19804 19805 19806 19807 19808 19809 19810
- Alzheimer's Care
- Companion Care
- Housekeeping
- Dress & Grooming
- Laundry
- Incontinence Care
- Bathing
- Mobility Assistance
- Medication Reminders
- Respite Care
- 24-Hour Care
- Eating Assistance
- Transfer to/from Bed
- Exercise Assistance
- Safety Supervision
- Hospital Discharge Assistance
- Prescription Pick-Up
- Doctor Visit Companionship
- Grocery/Errand Assistance
- Hospice Support
- Medicaid/Medicare
- Cash
- CreditCard
- Check
- State Non-Medicaid Program
- Workers' Compensation Insurance
- Long-Term Care Insurance
Agency Rating
Marie G
I like how the caregivers respect her and treat her and her daily needs. She can trust her caregivers.
5 / 5Geraldine T
I need more hours so they can take care of me. I need more hours so they can take care of me.
4 / 5Carmen M
They need to communicate with the clients. They do not call.
2.25 / 5Anonymous
I like that my caregivers get here on time. My caregivers go to the store for me, and they make my appointments for me.
4.75 / 5Almeda D W
I have her Monday through Friday. She cleans well and bathes me well.
5 / 5Noreen G
Radnon Home Care needs to have better communication with their clients. The services have had a very positive impact and I appreciate the help they give to me.
4.25 / 5Tacarra B
I would recommend them because they are always on time. They have helped me the most by helping me bathe and cook for me.
5 / 5Tenya
There are times that I don't know. My aide has to let me know that she can't make it, and the office won't let me know if they will be sending someone new. They don't give enough time, and sometimes I have to take my mother with me to places she can't really go.
3.5 / 5
About This Award
Best of Home Care
Leader in Training
The Best of Home Care® – Leader in Training award recognizes home care agencies that provide specialized care for clients and career growth for care professionals through a commitment to continuous learning. This annual award is based on your training completion rates.
- ✓ Have 10+ learners complete at least 1 training course for the year.
- ✓ Average 8+ Activated Insights Course completions per care professional for the year.
- ✓ Utilize Activated Insights Training for at least 3 months.
About This Award
Best of Home Care
Top 100 Leader in Experience
The Top 100 Leader in Experience award is the highest honor we bestow, recognizing the 100 agencies with the highest Overall Satisfaction (OSAT) scores in North America. This annual award is based on the results of your client and care professional experience surveys.
- ✓ Attain one of the 100 highest Overall Satisfaction (OSAT) scores in the industry for the year.
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
The highest recognition based on satisfaction scores a home care agency can earn, “Leader in Experience” means best-in-class ratings from clients and caregivers. Leaders in Experience award winners must also qualify for Provider of Choice and Employer of Choice awards.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.9+
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Provider of Choice
The Best of Home Care – Provider of Choice award signifies high client satisfaction. This award is based on satisfaction ratings gathered from verified clients. To qualify, an agency must outperform other home care agencies in their geographic region in addition to other criteria.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 client satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey clients for at least six consecutive months.
About This Award
Best of Home Care
Employer of Choice
Home care agencies that qualify for “Employer of Choice” have earned high marks from their caregivers. Great care starts with happy care professionals and to qualify, “Employers of Choice” must outperform other local competitors in caregiver satisfaction based on scores and feedback gathered from verified care professionals.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 employee satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey employees for at least six consecutive months.
