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Devoted Guardians

Devoted Guardians

At Devoted Guardians, we are committed to providing comprehensive care for the lives of seniors and disabled individuals, easing the stress on you and your family. Caring for an aging parent or disabled family member can be overwhelming, and most families simply aren’t prepared to provide the type of care their loved one needs.

1705 W Ruby Drive #107, #107, Tempe, AZ, 85284 85284

Phone: 480.999.3012

Zip Code: 85284

City: Tempe

State: AZ

  • Alzheimer's Care
  • Companion Care
  • Housekeeping
  • Dress & Grooming
  • Laundry
  • Incontinence Care
  • Bathing
  • Mobility Assistance
  • Medication Reminders
  • Respite Care
  • 24-Hour Care
  • Eating Assistance
  • Transfer to/from Bed
  • Exercise Assistance
  • Safety Supervision
  • Transportation
  • Hospital Discharge Assistance
  • Prescription Pick-Up
  • Doctor Visit Companionship
  • Grocery/Errand Assistance
  • Medicaid/Medicare
  • Cash
  • CreditCard
  • Check
  • Veteran's Assistance
  • Workers' Compensation Insurance
  • Long-Term Care Insurance
  • Other Options

2024, 2023

Best of Home Care

Leader in Training

Awarded to agencies excelling in client care and caregiver development through outstanding training completion rates.

2024, 2023

Best of Home Care

Leader in Experience

(Formerly Leader in Excellence)

Awarded for superior client & caregiver satisfaction ratings.

2025, 2024, 2023

Best of Home Care

Provider of Choice

Awarded for outstanding client satisfaction ratings.

2025, 2024, 2023, 2022, 2021

Best of Home Care

Employer of Choice

Awarded for outstanding caregiver satisfaction ratings.

Agency Rating

  • Sheryl B

    They are always on it, no matter what. They are always there if I need anything.

  • Evelyn D

    I like that they provide excellent care. They help out a lot. I'm still living. It's the caregiver.

  • Zachary F

    I love my caregiver, she is wonderful. Sometimes it's hard to find a good one. I do not know what we would do without her. It takes a big load off me.

  • Anonymous

    I like my caregiver. She hugs me and she is very positive.

  • Mushegh B

    They are on time and work with our schedule. I am able to care for my dad. I am caring for my dad, which is very helpful.

  • Wijdan M

    They fixed hours right away and are really good. They have Arabic speakers. They could have got her up and helped her move around.

  • John S

    When I have a question, they are there for me.

  • Fadheelah A

    When I started with them, it was really quick and they are quick to respond. The provider has helped my mother by providing gloves and is quick to respond.

  • Anonymous

    I don't have problems with the caregivers. They're all very nice, but for 2 appointments, no caregivers showed up. We had to cancel the appointment due to the fact that they could not provide a caregiver. We were not given a heads-up that a caregiver won't show up and there's nothing they can do. The caregivers were just a chaperone only, so they didn't do a lot anyway. They were just there to accompany the client to her doctor's appointments. I guess there was really not much impact.

  • Don C

    They've taken care of us so much in every way. They've taken care of us with any questions and answers.

  • William C

    They follow through pretty well and the price is good. The basics services are good.

  • Meagan W

    I like that when my caregiver calls out they try their best to find a replacement as soon as possible. The most helpful has been being helped with things that I am not able to do myself.

  • Otilia R

    They help out my mother in her day to day. They help with whatever she asks.

  • Anonymous

    I like that they are professional. They took me to the hospital and then brought me back.

  • Olga M

    They are flexible and friendly.

  • Majrie L

    They take care of everything when we call and with what we need. My Mother in law is happy and feeling good. If we have questions, they help us.

  • Martha G

    I like that I have someone with my mom and they have the services to offer that. They have helped the most with the interaction of having someone with her.

  • Jose O

    I like that they are very flexible with the hours and times the caregivers come. They are very helpful and patient with my dad.

  • Robert B

    Our caregiver is amazing, and the agency follows up on things. Their care-giving is great and has a positive impact on his life.

  • Lawrence P

    I like my caregiver that I have. The temporaries are so nice.

  • Elouise O

    I like the collaborative relationship at Devoted Guardians to make sure my mother's needs are met. They do a follow-up and make sure the person we have is helpful.

  • Ana A

    I like they do good work. They always help with everything I ask them to, they are nice.

  • Lula J

    My niece and her husband are my caregivers. My niece and her husband are my caregivers.

  • Osnat I

    I would recommend them because we got the company new, and we like how they work and treat people. We just started so we do not know yet.

  • Najiah A

    They increased the pay rates without me asking. They answer my calls if I have an issue.

  • Charlene T

    I like that it was easy to put everything in place. I know that sometimes the time frame could go up to 2 weeks but they allow for things to be expedited. It's been so much easier to get to and go into a doctor's office with her. She helps me with communication with the doctors.

  • Anonymous

    I would recommend them because I like how there is always someone there for my mom. I would say this is weekly, not daily. What they do the most for her is cleaning and laundry.

  • Cathy P

    I would like to see communication improved. She does make a difference because she cleans for me. She doesn't do deep cleaning, so then I'm stuck.

  • NIna S

    They need better communication. They are thinking about doing things for my mom. They could be more accessible.

  • Manuel B

    They make sure their caregivers are compensated well, and they also get hero bonuses as well. We get services whenever we need them. They are on point with their 90-day renewal.

  • Sharon Z

    I like the staff that they send out to me. I am pleased with her. It really helps me when they come in and help with my bathing and things like that.

  • Dorothy Y

    They are readily available if I have any questions. He helps me out so much, when he gets a little extra info he has been beneficial.

  • Betty G

    They need their training program improved. I would like to see qualified people sent to my home. They have sent 9 people so far. They can make my life easier by providing better caregivers.

  • Anny S

    I have been able to talk to the supervisor and they are on top of my needs. With my illness, I don't think I could go through life.

  • Rana K

    I like the services that they provide. I like that they help me with paperwork.

  • John N

    I like that everything goes well and they are a good company. They have really helped him because they do everything for him and he feels better. He is more comfortable now.

  • Anonymous

    I would recommend them because we have not had any issues. They will shower them and do breakfast.

  • Margarita M

    I like the communication. Whenever she has a question it is answered Whenever she has a hard time electronically with Devoted guardians, they are so quick to help her figure it out.

  • Clara M

    I like that they let me choose who I wanted to take care of me. They let me choose my daughter, and they check up on me. My daughter takes good care of me.

  • Sharon S

    I would recommend them because I have used them and have felt like they're very confident and very honest and dependable and good at what they do. I do depend on them for help, and I feel they're extremely reliable in that area. I feel that the relationship I have in them is good.

  • John S

    When I don't clock in, I call and you guys fix it for me. You guys are good, if I need something, you help me out.

  • Mary-Lou D

    I liked that I could talk to people. She cleaned my bathroom and vacuumed my floor.

  • Bob and Kay R

    I like the girls that come out. The most helpful has been the service being very good.

  • Carol E

    I would recommend them because every person that came was respectful and did their jobs. The repeats were amazing. I was able to get back to work while they watched over my mom.

  • Joe C

    The agency was always caring and took care of the client well. The agency helped out the most by having caregivers to get him in and out of bed, and feed him meals.

  • Joann F

    They could improve the start out of the services, but now everything is awesome. They have made my experience positive by finding competent workers for me.

  • Ramziya Y

    I like the office team members. I have issues with speaking the language, but they treat me like family. They help with everything. It's been almost four years. For anything I want, I can call, and it's easy. Everything is simple.

  • Sonja S

    I like the caregiver that I have now. Everyone that has come here, even if it's a fill in, they are personable and I don't feel like they are here because they have to be here. It's very helpful. I get assistance with my shower and they are there to stand by if I wash my hair and give me what I need. It makes my day better and my week better. The assistance they give with the light housekeeping, everything makes it better for me. Without it, it would be harder for me and my husband.

  • Marina A

    They are always on time and call me if someone cannot come. I need them badly and when they come, they do everything I need.

  • Anonymous

    I like that they are always available. They are very helpful. The caregivers go above and beyond.

  • Wayne S

    I like that they are very responsive. They come regularly to shower my dad and give him his medications.

  • Anonymous

    They are always on time. They are doing what I need them to do. They have a large variety of people that do different things.

  • William W

    We have had good service. They make sure they get him safely to places.

  • Ruben V

    I like that they are flexible, if you are late they let you know. They care about the caregiver.

  • Vasiliy T

    They have prior accommodations that are made really understandable, and everything is preset, so we know the expectations and task. Without the services, he will not be able to self-sustain.

  • Marilee S

    I like that they keep a handle on things. They have provided 2 good caregivers for me.

  • Lane M

    They are good enough. I like the relationship with the company. I wouldn't be able to manage without them. I have trouble moving around.

  • Ronnie R

    I like that they get me out of bed and put me back. I don't have a life without it. They get me out of bed in the morning.

  • Andy s

    I would recommend them because of good communication as sometimes the turnover handles scheduling and I am notified a day in advance of changes. They have helped the most by the caregivers have been very helpful and personable.

  • Maria S

    I like the communication. When we have a special schedule to make or any special things that we request, they always accommodate us.

  • Inocencio A

    They call us before they send out a caregiver. They make us feel important.

  • Gladys J

    I would tell them that they are good. They help me. They could offer more help.

  • Salma A

    They have too many surveys, but everything else has been helpful. I like that we have not had any issues and it all has been good.

  • Christine S

    Their flexibility is what I like them. It improved my daily life greatly.

  • Violet W

    I like that they are prompt about the care. I like that they make sure her pills are on time.

  • Robin B

    I like that they are very dependable and attentive. The client's sister is her caregiver. I wouldn't be able to do anything without her.

  • Virginia S

    The agency is responsive right away. The agency thinks about the employees and gives them bonuses which helps our service.

  • Richard O

    I like that if someone isn't here on time, I can call and be in communication with the person who is supposed to be here or they will send someone. They can help him stand and get him partially dressed. They help him with things he needs to do.

  • Najat H

    I would recommend them because they have a new owner, and they take care of the caregivers. They listen to me. The agency has made my experience positive. When we have any questions, they help us.

  • Sandra L

    They cover the shifts all the time, the employees are really good. They are always covering the shifts if anyone calls out.

  • Anonymous

    The caregiver that comes over does a thorough job. The caregivers are always here for me.

  • Carolyn C

    I do not think they do a good job as its the reliability of the people that they are hiring. They have helped the most by I am able to do my job.

  • Gamlet G

    They are an excellent company. The caregivers have helped me to provide immediate care.

  • Victor B

    They very easy to deal with, and they are understanding. If there is an issue or if I have any questions, they are so good to work with us.

  • Jit S

    They are very good. They provide the support that we need.

  • Thomas L

    I like that whenever I call, they're there. If I have a question, they always get back to me. They not only care for the client but for their employees as well. If we have questions, they answer right away.

  • Daniel H

    They need to answer their phones, and they don't give me experienced caregivers. My two main caregivers know what they have to do, and they don't need to be told, and they are willing to talk and work at the same time.

  • Dorothy Y

    I like that they are easy to get a hold of. There are a lot of things that I can no longer do, such as bath and dress myself.

  • Mary S

    I like that they find me caregivers, when I need one. They are making sure they are getting me a caregiver when I don't have one.

  • Nawal A

    They do not give me a hard time. They are nice. They provide care for my mom.

  • Barbara C

    I am satisfied with the care I've been getting. I get out more and I do more things.

  • Patricia A

    They were available when I needed them. I was happy that their service was available by getting me to and from the doctors.

  • Shirley T

    I like their prompt response to phone calls and the people they send out. They have been very observant and helpful. I have cut their hours down as I can do things more.

  • Anonymous

    They struggle with availability in terms of location. We are a little further out of the way. It had given us time to get personal things done.

  • Anonymous

    They need more communication with their employees. They clean the room, cook, and do the laundry. They also help with showers.

  • Esteban P

    The people are very friendly and are attentive. They give us small classes online so we can learn.

  • Dyssian D

    They communicate very well. You can always reach somebody which is the number one thing. Any information you need, they are willing to help you out. They call, you can text them sometimes, and they will check up on you which I really like.

  • Christopher D

    I would recommend them because they are awesome, and they communicate well whenever you need something done or you call them. They have helped me the most with the caregiver as they affect y life more than the oadministative staff.

  • Benik S

    It is a good company with good service. It makes it easier for me to do everything. I am the caretaker.

  • Sarra Z

    I like the services, they are high quality. They help me with everything we need.

  • Harvette P

    I like the whole thing from management down, the hands-on people. They communicate and I have been satisfied. The budget shrunk a few years back, I used to have help twice a week. I wish I could have someone here twice a week again.

  • Anonymous

    I like that they are very friendly and helpful. We got them because they are helpful.

  • Reta B

    I would recommend them because I like the fact they show up on time when they are supposed to. They have helped the most by being with me when I take my bath.

  • Laura G

    I like they send out good people and I have one girl that is going to be here tomorrow to help clean. She is great. She does an excellent job. She helps clean the house, does laundry, and goes grocery shopping for me if I need it.

  • Linda C

    They need to have more consistency. I know that it's hard for them to stay consistent when they have to send a floater, but I would like to see them work more towards that. I am very pleased with the caregivers that I have, so I am not sure how they could have a greater impact. They have helped me the most with the things that I need to accomplish as far as caring for my needs as far as going to the grocery store, helping me to keep my area clean, or preparing food.

  • Andrew V

    I like that this agency is quick and fast. My caregiver helps me with everything. She helps with changing me and with the cooking.

  • John N

    I like the agency because the staff are professional, knowledgeable, care and they come back with information and they are punctual. It has impacted us positively because they rarely cancel. They are dependable. They are always here on time and help me a lot to get the residents where they need to go.

  • Steve K

    I have recommended them and I am recommending another person to them next week. Everything has been good. We spoil her to death anyway.

  • Cheryl M

    I like that they're interested in my needs and my care. They make sure I have the right person there to help me, and give me the help that I need. My caregiver helps me tremendously with everything. She has had a positive impact because she helps me in the home with cooking and cleaning and she helps me bathe.

  • Anonymous

    I like how they treat the caregivers. The services help a lot.

  • Patricia G

    They would need to improve with not needing me to repeat things over an over. They actually come in and do things that need to be done.

  • Anonymous

    They left me alone from Friday night until Sunday. Sometimes I don't have anyone come in in the mornings. There are no regular caregivers. I have different people all the time.

  • Nadezhda B

    They provide exceptional care. It's a very high standard. She feels taken care of. She never worries she will be by herself.

  • Gina T

    When we make calls, we don't get a lot of feedback. It is just a phone call. Lately, I have been getting the people I want and the caregivers I want.

  • Carl M

    They could call before the person shows up that called in last minute. They could call me directly to make my life easier.

  • Anonymous

    They did whatever he needed them to do. It gave us less stress having someone to help with personal cares.

  • Yousif A

    I like the good customer service provided by the agency. The agency helps because I know that they will be there for me.

  • Anonymous

    I like that the agency does their checks like they said they would. My daughter-in-law works for them, and she takes good care of me.

  • Patrina M

    I like Devoted Guardians because I am familiar with them. I want my caregivers to give me more time. I want more time with my occupational therapist.

  • Anonymous

    I would like you to pay your employees better. My caregiver is afraid to disturb the dust. I like that they go to the store for me.

  • Eliene H

    I think they are doing pretty well. Everything is great, the caregiver is fantastic, and she is wonderful.

  • Aeleeshooa B

    They have been very helpful. They try to see how she is doing to check up on her.

  • Darlene G

    I always had someone to speak to. They took her to her appointments.

  • Robert T

    I have always worked with this agency for transportation for group home residents. Without the care, he wouldn't be able to go to the appointments.

  • Anonymous

    I like the way they keep in touch with me. They help me the most by always being there when I needed them.

  • Diana Y

    There is a lot of inconsistency on her hours and a lot of people that do not understand her dementia. They have given us peace of mind that someone is there.

  • Steven O

    I have referred 3 people, working with the company is so helpful and they are very supportive. They provide any help we need. They have helped with questions I have had, the biggest plus is they have different people who manage different things. I like that they answer the phones.

  • Caridad H

    They could have more staff available. They made my life very hard.

  • Vanburen E

    They are on time, and they do anything they are asked to do. They take care of him, and it takes the strain off me.

  • Anonymous

    I like that they have been a good company. I don't have anything to complain about.

  • Larry B

    They actually check in on the caregiver to make sure they are here when he is clocked in. My son, the caregiver, has a checklist that needs to be completed during his clocked in shift.

  • Jeffrey B

    This made my life a lot easier for when my father is home alone. I don't have to worry about him being alone. He is fed and cared for.

  • Shawn M

    I like that the office is very considerate and have good communication with the client and the caregiver. They make sure the caregivers are doing what they need to be doing for the client. The impact of having the services is very helpful for me and they clean the house.

  • Anonymous

    They could do better by providing more training for the caregivers. We are transitioning to new caregivers and are hoping to have a caregiver who will be consistent and good for us.

  • Deborah M

    I like that they are how alert they are. I am only getting temporary caregivers right now.

  • Sam O

    I like that the agency provides good services. The agency has made the client's experience positive by helping him be comfortable.

  • Richard V

    They complete what is needed and help with what I ask them to do. They help with the things I cannot do myself.

  • Patricia C

    I like that they come out and meet my needs. I like that everything I need gets done.

  • Jolene J

    They are always on time. She does things that I don't ask. She does a good job and folds my clothes.

  • Osnat I

    I like that it is a very good service and it is easy. The most helpful has been them taking me outside.

  • Robert F

    The woman I had was always there on time. She always talked to me.

  • Bana I

    The case manager is good. They are on top of their work.

  • LaVerle L

    Communication is a little difficult. They're okay. They only come twice a week.

  • Reta B

    I love the caregiver I have now. She is very good at it. The caregiver helps with everything I need, and beyond.

  • Karen T

    They were very helpful. They were always on time and friendly.

  • Maria C

    The communication needs to be improved. Texts are responded to too late like three or five days later. I was my mom's caregiver and helped tend to her.

  • Jacquelyn M

    I thought they were good. They took care of things I needed to have done and talked with me.

  • Yazee Q

    I like that everything is organized and on-time. They make things easier for us.

  • Peggy I

    I like the people that they employ. The person I have right now, she knows what she needs to do and she is very competent.

  • Marie T

    I like that devoted Guardians provide the services for me. They have made my experience positive by being helpful.

  • Cheryl M

    One thing I like about the services is the help I receive. They have helped me out the most by making sure that I have everything I need and making sure the care providers are taking care of my needs.

  • Anita M

    One thing I like about the services is the personal contact. They have been able to help us out the most by having a caregiver in the house.

  • Kilisitina F

    I like the services I've had so far from Devoted Guardians. I wish they could get the caregiver I had last week to be my permanent caregiver. I don't know what I need to do to get her to be my permanent caregiver. It's pretty good and is a great impact on my life.

  • Martine J

    I like that they are very good, and they always provide for me, and they go out of their way. She's always being helping me, and she does a great job cleaning and she cares.

  • Mary H

    I think the people who come to work need to be better at actually doing cleaning. Like cleaning the sink, bathroom, and toilet. The person I have now is doing pretty good, although I found her cleaning my sink and toilet seat and that lacked a little. As well as lacking in cleaning up some silverware. She does a pretty good job vacuuming and doing laundry, which I can't do anymore.

  • Christopher J

    They are the best, everybody that has come have been the best. I've had 8 strokes and you guys are the best. They help with house cleaning.

  • Anna M

    I like that they keep in touch with the patients. When my Aunt has doctors visits, they call to see how she is doing. They care about the employees as well as the patients. Without them being here, she wouldn't be able to get out of bed or take our trash.

  • Christina F

    I do like that they are on top of things. They schedule their follow-up pretty routinely. They stay in communication. They have been responsive and communicative. They check on the quality of care, they always want to resolve any issues if there is any. During the initial relationship, it was during Covid, they made the process go smooth.

  • Christopher G

    They have communicated well with me. They assist me with my day-to-day life.

  • Jennifer S

    I like that they have the best caregivers. Everyone I've had has been really great.

  • Nina T

    I like that they come and help me shower and do a great job cleaning my home. I don't have to worry about the job getting done.

  • Salem I

    I like that they are friendly. I'm a caregiver with them and have been with them more than two years. When I need something, they help me really fast.

  • Abram S

    I like that they are very attentive. The impact is great, he needs all the care because he has dementia. He is unable to do daily task.

  • Agustin C

    I would recommend them because there is good communication, and they do home visits every three months. They have helped him the most by the caregiver keeping him home and out of a long term facility.

  • Irina B

    The scheduling and communication is very good. It's improving our life, and it helps with our emotions.

  • Alberta B

    They respect me. When you have one arm, you have to do what you have to do.

  • Rebecca A

    The caregiver was a very kind person.

  • Shmeran D

    I can communicate with them well. They easy to reach. Nothing is too complicated. I like talking to them when they come.

  • Regina H

    Devoted Guardians are very helpful, and they have good caregivers. I don't know what I would do without them. They send me caregivers who help me eat, shower, dress, and get to Dr. appointments.

  • Anonymous

    The caregiver knew what she was doing and accomplished everything. She just had to assist with dressing and bathroom.

  • Rosa G

    They are easy on you. It's less of a headache. I'm my mom's caregiver.

  • Tchimo S

    You call, and they are there, they are very prompt, very friendly on the phone. They are very impactful because it makes everything else easier. They take care of it.

  • Luz G

    I like the kindness of the office staff and they always provide service. The services are very favorable because it helps my mother with all her needs and provides her attention.

  • Melissa P

    I like that they are very efficient in their work. They have done everything for me.

  • Samir Y

    I would say that he enjoys having his son care give for him. Having a caregiver to help him is very helpful.

  • Anonymous

    As far the job they do, they do alright. I am on a walker, and I can't sweep and mop and vacuum and stuff. They should send me the same caregiver more than one time in a row. I have a different person every time.

  • Payton B

    They are flexible with how to clock on when I was struggling. They have just been super helpful with whatever I need and given me resources and helped me progress.

  • Connie B

    I'd recommend them because they're down to earth and they provide good caregivers. They help me do the things I'm unable to do myself.

  • Kurt S

    They're thorough and flexible. I help him get dressed, take him to the doctor, and feed him.

  • James "Jim" C

    Sylvia was fabulous. I have been recommending them and I think they are wonderful. The services I had were tremendous and if I didn't have Sylvia, I wouldn't have someone to take care of my husband and make sure that he is safe.

  • Rodolfo M

    I like the care that they provide to my son and the proficiency of it. The care that they have given him impacts him. The services have helped him with meals, laundry, and showering.

  • Yaco D

    I like that they do a good job at communicating about sending someone. They are compassionate, whenever they come they always know how his health is.

  • Patti N

    They are dependable. Someone comes to check on things every 4-6 months.

  • Diana L

    I like the help that they have, and I need this help. I like that things have been good and the most helpful have been my caregivers.

  • Anonymous

    I would recommend them because of the communication. They are fair. There is so much Marzeena cannot do, and it is helping him with food and cleaning.

  • Veronica G

    I believe that it is a very good agency the girls who come in are really good. They seem to make me feel better.

  • Jack W

    I like their responsiveness. My mother can go out and actually have a life.

  • Linda S

    They seem to be on top of everything and if I need anything, they're always there. If I need any information, they always provide it.

  • Pariy K

    I like the people who work there. They're very nice, and they are smiley, and I love them. It's good at helping people, they are very nice with everyone.

  • Randall O

    They are punctual and on time and took care of Randall while he was being transported. They just provided good services.

  • Myo M

    They are very consistent. They sent us good caregivers every day.

  • Anna M

    I like that they keep contact with us regarding everything that's going on. The caregivers help me with bathing and preparing meals for me.

  • Maurine I

    They're very helpful, and they're there for you, they're just really nice. I feed her, bather her, change her clothes, and try to help her with exercise.

  • Anonymous

    They could improve with the workers being consistent. They are not available in my area. I don't feel comfortable leaving her too long with a caretaker at all. There was the only girl I felt comfortable with.

  • Patricia "Pat" M

    I liked that they were there and they did what they said they would. Everything we asked them to do, they did.

  • Shawn M

    They could train the caregivers more. The caregivers start out really good and then slack off.

  • Mary Ellen S

    The caregiver was very nice. I need help with everything. The caregiver did the closet for me and took everything off the top. They kept what I wanted and threw away what I needed.

  • Sally N

    My favorite thing about them is that I have 24 hour access to anyone in case there's an emergency. I like that they do light housekeeping.

  • Cheryl K

    They could have been more stable and had one dedicated caregiver. They caregivers could have been able to handle her and complete the tasks.

  • Anonymous

    I got a new full-time person after having a new person every time, I'm sure they were trying to find a fit. They do a great job when they come and they ask me if there's something else that I need.

  • Brian S

    I like my caregiver, Cynthia. Devoted Guardian's sends reliable caregivers.

  • Eric R

    I told them I wanted the same person, and it has never been the same person. I wanted a consistent day, and it hasn't been. I wanted them to pick up my meds, and they haven't been able to pick up my meds. My roommate and insurance insisted I get a caregiver, I think I'm fine without it.

  • Sonja S

    The caregiver that we have has been with us for a while and she is very good. It's been very helpful.

  • James "Jim" C

    I think that the communication is excellent. I have had a wonderful caregiver named Silvia. We were very fortunate to have her. My husband is very comfortable, and she does many things for us. We are very pleased.

  • Rosie S

    I like my caregiver. She is nice. It helps me a lot. I like that she mops the kitchen floor and the bathroom floor.

  • Briseida T

    I like their services a lot. They are very polite to me.

  • Robles M

    The services are good, but they need to put more effort. I want the caregivers to offer more help.

  • Sabah F

    I like their services. They help with everything. They always send thank you cards or birthday cards.

  • Anonymous

    No one told us the truth. They sent us someone with a heart monitor and she couldn't do anything. She didn't know how to use the hoyer lift.

  • Zaya D

    I would recommend them because if I have a question, they will answer it, they show up on time, they are awesome. The agency has good communication.

  • Angela W

    Some caregivers are not as qualified. They are polite and nice, but not trained enough. I have a full-time job and they are a huge help, I don't have to worry and they give me flexibility.

  • Najiah A

    I like everything about them and they're very helpful. We feel that she is in safe hands.

  • Kurt S

    Sandy is really sweet, and I have worked there for a long time. They help with ensuring he is looked after. They come by if I need everything.

  • Khalida J

    I like that they were pretty flexible with scheduling. They make sure that she exercises.

  • Anonymous

    I like my caregiver; she is not afraid to work. They sent me my guardian angel.

  • Chmouiel D

    I like everything. Anything we ask, they do anything we ask. The care manager is awesome. We like them, they are very polite and helpful. He lives with me, and I take care of him 24 hours.

  • Nancy S

    I like their professionalism. Sometimes it takes a long time to find a home care person.

  • Margaret A

    I like the agency's responsiveness. We only had weekend care, but I thought it was great.

  • Meagan W

    I would tell them they're very prompt about getting the services. They offered communication between the client, caregiver, and staff.

  • Emmanuelle L

    They are an excellent company. The schedule is on time. If I have problems, I can call them. They are always on time.

  • Nicholas L

    A caregiver was supposed to show up today and they never came. I like the regular caregiver that shows up.

  • Anny S

    They are caring and they have a personal touch. I love that you check on me. He comes and does his job very well.

  • Willene B

    They have been good to me. They clean and buy my groceries for me.

  • Linda G

    I have been around them for a while and they are doing a great job. I feel very comfortable with the services. I have the best caregiver right now ever. I have never had a problem.

  • Armando R

    They have some really good caregivers that admire doing their job but there is always one. They are very nice and very handworkers.

  • John N

    I like this agency because they're helpful and friendly. The provider has helped us the most because they're friendly and helpful. They help me immediately.

  • Julie C

    They need more people. The people who I have had have been wonderful.

  • Joseph H

    They should have caregivers with better intelligence. They could be on time.

  • Aeleeshooa B

    I like that it's a very good company. They help out a lot. I haven't had any problems. They're always calling, visiting, and making sure everything is going well.

  • Gary C

    We had a situation a couple of weeks ago. No one came to get us at 9am one day, and so we laid in bed for 17 hours. They didn't have enough people to staff.

  • Abdulhadi G

    I like the help that I am to receive. I am the provider for my Dad and they help with additional help if I need help.

  • John S

    My mom is taking care of me, and she is doing a good job. They are able to keep me at home.

  • Yousif A

    When I need something, they are on time. They have excellent customer service. When we need a caregiver they are able to show up very quickly.

  • Lisa M

    There are lots of issues with scheduling, that if fixed, would help me recommend them more. Most of the people they have sent have been thorough and sweet. Mom really enjoys the time with them.

  • Kenneth H

    I would like for them to show up. My caregivers could have a greater impact if they could show up. They haven't been showing up. I don't have a caregiver coming because they're not showing up. That is my biggest issue with the agency.

  • William W

    I like that they are compassionate. They seem to work well with people with dementia.

  • Anonymous

    They could do better with their communication. I never hear back when I call and the caregiver doesn't get the message I leave and nothing seems to get accomplished. She is very caring.

  • Jennifer S

    They communicate with their clients. We have had very nice caregivers from them.

  • Jay S

    I like the caregiver. The caregiver makes my life a lot easier by providing care for me.

  • Tamika J

    In the beginning, it was inconsistent but now they got someone permanent for different days and I like that. They are staying consistent with caregivers coming.

  • Frank A

    I like that they are patient. They are my CNA. They clean, bathe me, and help me out with anything I need.

  • Nina F

    They have broken things in the past, but they have been good. They help me out a lot.

  • Robert S

    I like that they help my husband and also help me with things too. They clean the kitchen and the floors in his areas which is a big help to me.

  • Mary M

    I like that it is convenient. I like that they offer different programs.

  • Terry C

    Their communication with the clients and caregivers could be better. They helped me with general cleaning and showering.

  • Alexander S

    I have liked everyone they have sent. They are giving the best care that they can.

  • Mary E

    The agency could improve its reliability. The providers don't show up, and they're always calling in sick, they only came three times.

  • Janaqa S

    They have a good clock in and clock out system. They make my job easier and they send the materials and everything.

  • Ruzkia D

    I feel like the customer service that I received previously was not up to par. I do like the flexibility with the scheduling We have Sandy who comes every three months to check in and see how things are going.

  • Louis M

    I like that they are not micromanaging my father. They help all day, even helping him with his cats and meals.

  • Robin B

    I like that it gives a little bit of time to relax. It is great to have help. It is helpful to just have the caregivers there. She needs help getting up and down to her lift and bathing and it gives her a better quality and it give me a lot of help. It also offers her with companionship.

  • Glenn H

    They're very knowledgeable in my care. They bathe me.

  • Lenny K

    If I call, they give me advice. Compared to other companies, they are much more polite. Whenever I have issues, I get all kinds of advice and it was easy to fix for me.

  • Brenda N

    I like the caregivers that they have. They are excellent, always on time, willing to do anything I ask them to do. They are empathetic and have a lot of patience. They have helped the most by knowing that the caregiver comes every day and can give Brenda a shower.

  • Anonymous

    I would recommend them because the service is good. They have a quick response. The agency has made it positive by completing daily tasks, and making my life easier.

  • Jaffer A

    They're very attentive to my needs. They make my bed.

  • William "Bill" J

    I like the way this agency approaches and handles things, they are always there for us. We can always depend on them to be there for us and provide the best care to fit our needs.

  • Thomas L

    They answer all my questions. They help him go to the bathroom.

  • Christopher G

    I like that, outside of a few occasions, they seem to be straightforward with me, they always keep me in the loop, and they always know how to pick good people to perform their duties. My caregivers have helped me in every facet of my life. Being a quadruple amputee, they help me bathe, help me eat, and they clean my room when it needs to be cleaned.

  • Leah L

    I guess they could be a little more enthusiastic. She gives him showers and that helps.

  • Anonymous

    I would like somebody with a little bit of experience. There isn't really any impact. The caregivers come in and give her a shower and do her laundry. There is no way they could make life easier.

  • Linda B

    There are really good people that bend over backwards for me. The caregiver helps me do laundry and clean up the kitchen. They help me do work that I'm physically unable to do.

  • Claude P

    The services are okay. I'm happy with the service they're giving me.

  • Leah A

    I liked their website and the advertising. I like that they are consistent. I was impressed with what they offered and how quickly they provided services for my daughter.

  • Jeanne P

    It provides good care. They come and check up on her and provide her good care.

  • Scott J

    I like the people for the most part. I had issues with one person, but they got screened out. The nurse is doing wound care and Jackie does home care. She does the dishes and cleans the floors.

  • Vanburen E

    We've always gotten quality care and if there was a problem, they addressed it. I think he's gotten better! They help him do his exercises, he gets up and walks, and they do other things for him.

  • Malcolm H

    The caregivers that I have selected are all good people and very helpful and knowledgeable. The amount of care that goes into the stuff being done makes my experience positive.

  • Lauren Y

    They are on top of things for me. They make is easy for my family so that they do not have to stay home with me, and so they can still work.

  • Dicie B

    I like the care that I get from my one caregiver. They are positive people.

  • Steve B

    I like everything about them. They provide me with therapy.

  • Sheryl B

    I like that they check up on him. They are there for me if I have a question.

  • Joyce F

    If they did a little more cleaning, and a lot of them get on their phones and talk to people while they work. If they cleaned a little more, it'd help to make life easier.

  • Samir Y

    They are easy to get a hold of if we have issues. We've been able to go to work.

  • Brenda O

    Two people came to bring me a brochure, and they asked how I was doing a week later. They also gave me a shower chair. She is never late.

  • Connie B

    I haven't had any bad services at all since starting. She does the things I can't do for myself.

  • Rohanieh S

    I would like to have a permanent weekend person that comes all the time because they keep changing. They take care of my mother very well; they listen to instructions. Most of them do everything on the list, they are usually nice and caring.

  • Deborah M

    I would recommend them because I like my caregiver. They have given me an excellent caregiver to make my experience positive.

  • Darla S

    They could try to do their best to meet the requirements. They would feel me in places where I did not want to be touched.

  • Erik B

    I like everything so far, but I am still learning about them. They have done outstanding work so far.

  • Bernadine T

    I like the fact that we can swiftly get additional care when her make caregiver gets sick. An agency like Jennifer helps with schedules and gets new people. They return to call immediately.

  • Mushegh B

    They answer the questions we have. They make everything easy.

  • Edmund C

    For the most part, the caregivers are very good. Some of them are lazy and they don't do anything. They help the most by taking care of Ed's needs and keeping him safe and clean. They provide services to him and make sure they pay attention to his body so he doesn't get stiff.

  • Sally H

    We had three ladies and two of them were shining stars and were self motivated. Ryan wanted to do a good job. It was a very positive experience. They always wanted to do something every moment. My parents talked and laughed with her.

  • Fawzia M

    They are available to answer my questions. She is able to get the help she needs. She gets her meals and medications on time. She gets the exercise she needs.

  • Anna M

    I like that they make sure that their clients are taken care of. The agency has made my experience positive by helping solve problems quickly.

  • Elouise O

    I like that they are great with communication. I like that they check in on my grandmother.

  • Kilisitina F

    They give me the right person for my care. They help me with showers.

  • Anonymous

    They have enough caregivers to fill the load. They are always on time, and they help me get out of bed every day and help me with my personal car needs as well as running errands.

  • Anonymous

    They haven't given the caregiver a raise, and it's been over a year. It's either I do it or a stranger. I'm the patient's son, they gave me a shot at it and it's going great.

  • Anonymous

    They were always on time, and did a good job while they were here. They monitored my medication.

  • Myo M

    I like that they have consistency and they are on time and show up. I like that they have just been showing up instead of not showing up and that allows others to go to work.

  • Anonymous

    The person they sent doesn't know how to do their job. They could be more consistent with caregivers. They send new people all the time.

  • Rita a

    I like that they allow me to care for my mother. They are always there to help us with supplies.

  • Arthur S

    Just the training was helpful and when I had a question and reached out it was resolved swiftly and promptly. Just be ready to help when I need it, they're very good with support.

  • Barbara C

    Everyone knows what they are supposed to do. They are courteous and they always have substitutes. They do everything. They help me with cleaning.

  • Louise C

    I like the person that the agency sent to me, and I am very fond of Sarah. The provider cleaned out a lot of books out of my house, and they are going to help me get rid of some china.

  • Maro S

    The agency always calls us, and they talk very nicely. The agency has helped the most by being easy to work with.

  • Jada T

    I like the customer service. I worked for them so I can take care of my kids.

  • Norma S

    They're consistent in getting her up. She likes to fight They don't do a good job of communicating of what they can do for us, instead of us asking them. We spend a lot of money on supplies, and no one has discussed who provides that. Who is supposed to be referring out. We just switched insurance carriers, and we don't have a local mobile physician. She doesn't like to get out of the house due to her fall.

  • Lev P

    The agency meets all of my expectations. The agency helps the most with providing continuous care for him as needed.

  • Carolyn D

    There were only a few caregivers that didn't do well for my mom. There was one girl who was with us for a while. The caregivers were always asking if there was anything else they could do.

  • Shawn E

    My caregiver right is absolutely amazing. She goes over and beyond.

  • Anonymous

    The agency has helped me, they provided care for me that I otherwise would have not gotten. The caregivers go over and beyond, stay late, and come early if need be without getting paid, and don't complain.

  • Mattie S

    The care is not consistent, when there is a caregiver I am satisfied but it is not consistent. When I do need them most they are not available.

  • Zachary F

    I love my husband's caregiver. My husband has been with the company for 8 years. The company has been a lifesaver for my husband.

  • Steve K

    I have already recommended Devoted Guardians. It is a good company, and they have someone cone out and check on her, My mom enjoys that.

  • Karen P

    They need better communication. Things I can not do on my own they help me do.

  • Andrea F

    I think that they really know what they are doing. I understand they found the care program. They are very organized. They offer very good services.

  • Marvin G

    The staff has great customer service by finding replacement caregivers. The caregiver provides quality service.

  • Nihad M

    I like that they provide good care. The provider has helped me the most by helping me with anything I need.

  • Anny S

    I like everything from the caregivers to the supervisors at the office. The nurses that come out are great. It is fantastic. They take care for the clients, but also they take care of the families and that is important. They have a support system for the family. I talk to people all the time and when I let them know a family member can help me, they are so happy about having someone you love and trust to be able to care for you. My caregiver is my son, and he makes me aware of times for medications and help me change my patches.

  • James S

    Almost everybody they have sent has the patient in mind and that is what I was looking for to help Jim with some of his health issues. Anytime you have somebody different and strange, it is a little disruptive and makes him anxious at times.

  • James "Jim" C

    I recommend them all the time and I like so much that the caregivers have been very capable. One has a great rapport with him for someone who has Parkinson's. I was able to accomplish other things because their care gave me peace of mind.

  • Mary Lou C

    I like that the caregivers are always on time. They help her out with everyday tasks like bathing, cooking, and cleaning.

  • Martha A

    I like that the caregivers they have sent over have been great. We like that they have helped my mom take showers, clean the house and do a little bit of laundry.

  • Judith S

    I would like to see more qualified people. The most helpful part is that somebody's there to help my mom. She's now with me 24/7 and it relieves me of some of the care.

  • Rosie S

    I think they do a wonderful job. It works out that I get good service from them.

  • Anonymous

    They are bad at communication and they have poor caregivers. The providers could quit being so lazy.

  • Anonymous

    They could do what they say they are going to do. They are not very reliable. It is a positive impact. She was previously homeless, and it would help more if she had a consistent caregiver.

  • Byron J

    The young lady I have is perfect. I had a stroke, they have helped me so much.

  • Abdulhadi G

    They are always helpful, and I like the system that they use. I like that every step was done properly.

  • Claire P

    They are well regarded, flexible, and very good at helping us with any issues. It allows us to have more time together.

  • Claire B

    I really receive a lot of support from the agency. Claire is getting a whole lot better, she wasn't even caring at the beginning, and now she seems to be proactive.

  • Judy W

    I like that they're willing to listen to concerns. The most helpful part is serving my mother's needs and relieving me of the time I need to get back to work.

  • Michael C

    I like that they take good care of me. They show that they care for me.

  • Emmanuelle L

    I am my daughters' caregiver. If I need something, I can call them and let know I need to schedule. In case I want to work with another person, I have the experience.

  • Souad M

    It's a good company. Any question I ask, the people help me and explain. I don't have any problem because anytime I have any problem they help me.

  • Anonymous

    I felt like I had stuff that was stolen from me even though I can't prove it was them. I wished they would have followed through on the plan of care better so the needs we asked for could be met.

  • Anonymous

    There has been inconsistency with caregivers and miscommunication between the agency and us. The caregivers prepare her meals, do laundry, and help out generally around the home.

  • John G

    They took a while to get someone steady here. They took care of the cleaning part and washed the clothes.

  • Rachel P

    They need to hire people who know what they are doing. They need people who show up and do what they are supposed to do.

  • Maurine I

    I like them because they are always there for us. They have allowed me to care for her.

  • Sharon J

    We have only been with you guys for 2 to 3 weeks. I like the overall care that they provide as far as keeping up with calling, coming over, and checking up on her. It has been a big help for me. It hasn't been long. She is getting help when I need it. They are helping me move her and lift her.

  • Karen K

    I like how flexible the hours are. They help us to get the supplies she needs. They come in and make sure she has what she needs, and they make appointments for her.

  • Evelyn K

    The only complaint I have is the communication could be better. The caregiver is excellent.

  • Nadezhda B

    I like everything, they take care of us, their clients, and their employees. They are on top of everything and make sure we are also on top of everything. They have given us updates and giving bonuses. They do events where the whole team can come together and talk to each other during holidays or parties. We can ask questions, and they give sick leave and insurance to the employees now.

  • Terry C

    I would like them to improve communication. I only see the lady once a month and she is very good at what she does.

  • Najiah A

    They are easy to work with. I am glad that they are flexible for us.

  • Lynn M

    The quality of their staff is excellent. They follow up with us regularly and listen to what I need. Anna looks after my husband while I leave the house to do errands.

  • Mary-Lynn B

    The agency has yet to provide the specific services they have mentioned to me. The agency can have a caregiver prepare my medications. I have yet to receive my oxygen equipment they said was in the mail that I need because my current one is broken.

  • Lynn M

    They are excellent at communicating, and they let me know who is coming and when. The quality of staff is great. They follow up when necessary. They provide excellent care.

  • Aridai E

    The caregives are attentive as well as the office and they respond quickly. They are very helpful because of my hands, they help with chores and laundry.

  • Banna M

    When you have an issue, they do not act right away. They helped me right away when I had an issue with the patient.

  • Alexander S

    They make sure they are taking care of my dad properly. He knows that someone is there in case he needed anything.

  • Steve B

    I like that they were very good at who they decided to send out to watch and take care of Steve. They cooperated with me 100%. They let me switch the hours. They send some very nice people.

  • Jesus E

    They are pretty good about staffing but some of the staff was questionable. They have conversations with him, and joke with him even if the jokes are not funny.

  • Frank A

    I like the friendliness of the staff. It's been helpful, and they keep an eye on me.

  • Zuhaira R

    I like everything about them. They help the most by going to the bathroom and remembering to take the correct medication.

  • Anonymous

    I like that Devoted Guardians has very nice people working with them. The only problem I have is Delroy. He talks to me pretty harshly and like I'm a regular person and I need things explained to me more gently because my head hurts a lot and I don't understand things sometimes. I don't appreciate that, but everyone else is good. The agency has made my experience positive by sending me a caregiver who's very caring and takes care of all my needs.

  • Anonymous

    We never had the same caregiver twice in a day. It was a negative impact. They didn't have proper training.

  • Sheryl K

    They are faithful in letting me know things. I can depend on them. They could have someone come and visit me and chat. It's nice having someone, so we can interact.

  • Edelmira V

    They are great, kind and have compassionate caregivers. I like that she has someone to talk to and reason to walk around outside.

  • Debra C

    We really like the overall hospitality of the agency. I'm the only one that helps my mother, we don't get other help from other caregivers.

  • Carl M

    They could do better with communication with the clients. They help the most by helping with all the tasks that are designated on the app.

  • William "Bill" J

    I like the level of planning that they do. When they first arrive, they get his breakfast, and make sure that the bed is made.

  • Carol C

    The caregiver are awesome. She gives me a break. This gives me two days a week. I don't worry about my mom when I leave the house.

  • Katheleen R

    The nurse that came by was always on top of it. There was no other person who could accompany her to her appointments it was helpful.

  • Fadheelah A

    They have a good team, especially for people who don't speak English well and are quick to respond. I've been caring for my mom since 2014.

  • Anonymous

    It is just the workers. The agency is okay. Some of them could improve. The service is okay the way it is, more hours would probably be it.

  • Zaya D

    They are very supportive and if you have any questions they answer them. They make my life easier if I have a question or concern.

  • Anonymous

    They could do better with better office care, you can never find your person and on hold too much. They help the most by having consistency of care.

  • Anonymous

    They are a very good company, they take care of their patients and their employees. They do a very good job and take good care of their patients.

  • Trevor T

    The company is run really well. I can reach out. I talk to them when I need to. I am his mom and I get to take care of him. I get to be with him and keep him safe.

  • Nancy S

    They are always willing to help me find the right fit. I have lost my ability to take care myself and they help fill in the gaps. The value that we get from the Guardian is huge. They are very reliable.

  • Zoya U

    They are doing a good job; I like it, and my mom is happy. My mom loves her, she does everything for her, my mom is happy.

  • Leah L

    They took good care of them when they came. They helped me mop.

  • Dennis G

    The agency has been responsive to my needs. My caregiver helps me with housework and helps me take the right medication.

  • Linda L

    They did everything that they were supposed to do. By coming on time and doing what they were asked.

  • Carbon D

    Many of them are not well-trained. There is nothing outstanding about it.

  • Bogumila G

    The service is upper hedgeable, they provide higher class of care. The caregiver helps quite a bit, they helped me be a caregiver as well, she gets better care here at home than in a nursing home.

  • Anonymous

    They have a level of organization and the caregivers seem to care about their jobs. They get me ready for my daily life, like bathing.

  • George H

    They had information on the patient and the aide needed to match the client. They helped me a lot when I was out of the country. The two days when I was supposed to go out of the country they did not have a schedule for other family members to step in.

  • Dicie B

    I like that they communicate. I can't be there, so it's beneficial.

  • Maria S

    They are always looking into how to improve the service and take care of whatever we request. They check in regularly about how they are doing and take care of any requests we have.

  • Min T

    They are willing to work, and are very friendly. They make sure she is taken care of.

  • Glenn H

    I went through a lot of caregivers but now, they have been excellent. They have helped me get out of my bed.

  • Anonymous

    I think that they could make sure to let us know if we will be having a different person all the time and not constantly having different people as well. They have helped the most with helping me recover from a lot of stuff, and they are helping me get my energy and life back.

  • Angel W

    I like that they are on top of stuff. The services are a necessity for me.

  • Anonymous

    I like their service. They have excellent service because it allows my sister and I to take acre if my mom.

  • Christina D

    They take the time and effort to help me. They help me with my daily activities.

  • Anonymous

    Since the old caregiver left, I have found some of my things missing. It started great, but I found out my caregiver was distant and watching videos without help.

  • Kobra A

    They are on time. Anytime you call, they answer and they explain their answers completely. They are friendly. I am happy with it. She lives with me, and we don't receive any extra service. They check every three months, and they help me if I need help.

  • Anonymous

    They work well with us. They could have more resources from within for blind patients.

  • Janet H

    They are very prompt. They help her with her day-to-day needs.

  • Betty M

    They are usually very helpful, and they are always there for me. I like that they give incentives.

  • Leah A

    They are good communications, and the quality of the caregivers has been excellent. They are very personable.

  • Yaco D

    I would highly recommend it. The staff is friendly and caring, they show a lot of compassion. The most helpful part about the service is that they're compassionate and show a lot of empathy.

  • Stephen T

    They have been on time and whatever we ask. I have two good people, Shelby and Anita.

  • Debra M

    The agency communicates well, and they make sure my mom is being taken care of. The agency makes sure we are getting everything as far as her mobile doctor and physical therapy gets done.

  • Anonymous

    They can take care of their caregivers and provide bonuses or ask how they are doing. She lives with me, and I take care of her.

  • Everado A

    They're more flexible than the other agencies that have come here. In other companies, I couldn't work. They gave me the opportunity to work.

  • Linda C

    They could improve their communication with their clients. She helps me out with the things that I need to do every day.

  • Connie B

    I like their quality of their service. The caregivers are excellent, and they check in on me. My caregiver helps me in any way that I ask, and she's always thee when I need her.

  • Lora D

    They are responsive and all the caregivers we have had are really good. By giving the caregivers who are kind and bond well with my wife.

  • Gannen V

    They are nice. We have been through 6 caregiving organizations, and this is the first one where I have been the actual caregiver, and this is the first one where the actual office staff is so caring and I feel safe with them.

  • Ivan P

    So far everything is fine, and then we had some problems, and now we were able to fix it and have a steady caregiver coming. The help is greatly appreciated.

  • Robles M

    They help me with my needs. They do what I ask them to.

  • Peter (Pete) Z

    They could improve on the people they send. They could listen to me better.

  • Doreen N

    They are consistent. They show up and do their job well.