Bobbie G

Claudia came out and met with my mom and I gave her a checklist of things I was wanting to do. I wanted to make sure she had someone to fit that. She worked with my schedule and there was a meeting at an aging center that she suggested I attend because it was about fall risk. The agency has made suggestions on what I could do to help my mother, and they're helping, I appreciate that.

Raymond K

So far, when we had problems with our first caregiver, the agency switched for us. They're willing to help you. I have several hours a week now that I can do what I need for the farm or for myself instead of having to call a neighbor.

Steve B

Melissa is a big help, and so is Claudia and Connie. They have helped the most with groceries.

Carolyn A

I like the flexibility so we could have someone part-time. They help with cleaning and I think my mom enjoys talking with her caregiver.

Saturnino HHA C

The agency has sent me a good caregiver. My caregiver helps me and is very thorough.

Darla P

They seem to have better quality caregivers. We definitely need a caregiver.

Mary B

I am very satisfied and they have a good reputation. The caregivers provide companionship and some light housekeeping. They are helping my wife with some follow-up care after her surgery and helping my wife with her medications.

Sharon F

The person that comes to see me is absolutely amazing. The agency has cooperated with me to get the proper person to come and see me.

Jeffrey B

The lady always comes over on Friday, is never late, and helps me rout. She comes over on Friday to make sure I take a shower without falling.

Ronald L

They have good and quality people for us. They give me a break so I can do other things.

Ophelia H

They could practice how to take care of a home before they come. The two people who came out had a great impact.

Paul G

I like that they have been thorough about listening and taking feedback. I like that they come and help him with getting him out of bed and dressed, cook meals and takes him on errands.

Katie LTC R

I had a home health aide, and I think they could have paired a better aide with me. I would have liked if the aide was better able to do the services I needed.

Anonymous

They are punctual and there for you. They give us the Respite care we really need.

Anonymous

I like that they have a good approach to them and you can talk to them about anything. They are understanding, empathetic and listen to you as well. They have helped the most by letting me run errands while they are accompanying my husband.

Russell C

They are a good company and the caregiver is excellent. I like that the office staff is responsive.

Cynthia

I am happy with all the caregivers. I was having to bathe and dress my dad, but they do that now three days a week.

Kathy H

We needed someone who could cook, and they did not have anyone who could do that. Cooking was the main thing we needed.

Kathy W

We have some good caregivers right now and when we have an absence they try to fill the spots. Most of the time they are consistent.

Ginger M

My dad is very old, but they take their time with him, and they are always there for him. Their service helps me sleep at night.

Jennifer K

It has been very easy to set up and a very easy company to use. They just are there for her safety. They help with her medications and her daily living.

Anonymous

They are very helpful and they always answer questions if I have them. They take care of my dad.

Mildred H

This is my only experience with home healthcare. If it's this person, I'd say a 10, but with Visiting Angels, I don't know yet. To make my life easier, they've helped me with a lot of things that I can't do.

Marvin “Paul” V

I recommend it because it has freed me up a lot. Claudia set this all up for us and found us a perfect match. He loves when the aide comes over. It helps him out in his life.

Terry T

I would recommend them because they exceeded my expectations. They have helped by having available personnel for us.

J D M

The agency provides me with good care. I enjoy the help I recieve.

Sharon F

My provider is very professional. That is about all you can ask for. They give me encouragement and uplift me everything they come.

Myrtle B

I like that they're accurate, and the ladies are always on time. They're very flexible with me and my mother-in-law, who they take care of. The most helpful part about the service is that they're just here. If she needs something, they're here for her. They talk with her and visit with her. Lisa is the one we had the most, and I'd recommend her to anybody.

John K

I would like for the agency to be able to provide somebody who does feet, toenails, and things like that. Their staff is not qualified or something, that would be helpful. The agency could provide a menu of services so we can select what we need for that particular day.

Mamie B

I like this agency because they have been pretty flexible and supply the assistants that we need. The agency has helped my mom the most by giving her the assistance and help that she needs.

Marcia D

I'd like to see the people that work for them have better working conditions. They have some bad communication. They communicate if they're sick.

Robert M

The agency could work on improving their caregivers qualities of providing care as needed. The agency can help make my life easier by making sure they have good and qualified caregivers. The caregivers need to be ready to provide care and able to lift my husband.

Lynita F

They need to improve on paying their caregivers more because we have had many caregivers leave due to their pay. Some caregivers didn't do their job; they showed up late and didn't communicate well.

Beth C

Everybody is friendly, and we haven't had any problems getting our questions answered. They have been consistent. It is a huge help having her here. She gets my husband going for the day and makes things easier.

James (HHA) K

The agency is here when they are supposed to be here. My father-in-law loves them as well. The client wants someone to scrub his back. The caregiver and the patient have a lot in common to sit and visit about.

Donna T

They come in and are able to sit and work with my mom. They also help her with light chores. It is an improvement you can see it. The companionship has improved her quality of life.

Larry T

They are very prompt, workers are high quality. My husband has used caregiver services for 11 year, and they are far better than anyone we have ever had.

Tomas R

My dad gets good caregivers, there are 4 or 5 of us that go regularly, but the couple of hours that person comes in is really helpful. We know that he is being taken care of. We're glad, we got some good ladies coming into take care of my dad. They are like part of our family now. We have no complaints, we know if he was not being well taken care of. Joy and Tina are both so good. She is so patient with him, they are both so patient with our dad. Take such good care of our dad. Even though it's two hours, we didn't know how he was going to react with them coming in. We have no worries.

Edward -RESPITE F

So far, I'm very happy with them. The services give me a break.

Joe G

They were always very caring with him. They always came out on scheduled time.

Pauline K

I would recommend them, but the only problem I have is they don't do the reporting to the long term insurance on time. Other than that, the service is good. She looks forward to Maria coming over.

Alex S

If you have any questions that need to be answered, if anything goes wrong, they're right on it. His caretaker is just incredible. Their bathing him has been helpful.

Clifford D. (LTC) S

They were very prompt to respond to concerns and changes. They took him to appointments and things.

Juan P

They can communicate better. Once they are there, they are good.

Alex S

They are nice. They call to know if they are going to be there. There is another person.

Marilyn G

They're easy to reach and they call back, and the caregivers they sent were very good.

Becky S

They can work more. They provide care and run errands for me.

Donna J

Their professionalism, due diligence, and doing their job. The attendant was perfect in every way, and she would go above and beyond what is required.

Anonymous

The caregivers provide assistance and company to him. The agency provides me with time to myself.

Gale H

I like our caregiver, Sophie. They help with anything I ask her to do, and she is very good with Roy.

Eva W

They came and did what they were told to do. My first few caregivers didn't work out.

Mary Ann V

I would say call them when you need them. The caring aspects of individuals made me happy with the service.

Anonymous

They are very honest and friendly. Diane is very professional. She explains everything in detail. They are very trustworthy. They take some of my work that I don't have to do, while they are there.

Bob and Bobbie M

I am already mentioning it to other people, I have had some really good caregivers. They have been perfect, and we have no complaints.

Edward -RESPITE F

I like that the agency is consistent and on-top of things. I have my sanity because of them.

Anonymous

I like that they are flexible. They aren't here that much. They are only here two days a week.

Marilyn S

They're on time and thoughtful. I really depend on them. They are very personal with us; they help us get things done around the house.

Joanne V

The caregiver lived up to my expectations. They have helped by always being on time.

Otis R

They provide good care. The aide does what needs to be done.

Alton & Martha C

I was in the hospital, and they were able to come take care of my wife and son for me. They took care of my wife while I was in the hospital, and they processed us very quickly.

Marilyn G

I like that Visiting Angels can be reached and are helpful. Visiting Angels has helped me the most by being present when I am in need.

Wanda B

I like the caregiver they sent me, and they check that I am getting care. The provider has helped with everything she is supposed to do.

Daniel H

They could have better communication. The caregiver helps with my transportation.

Anonymous

I like that they are reachable. The provider has helped me stay with my husband while I run errands.

Anonymous

I like the person we have, and they have always answered my questions or changed my time. The provider has helped by giving good caregivers.

Lawrence "Larry" M

I think they seem to be a caring group; when I talk to people, they go out of their way to help us. They've been able to help my dad through recovery with a broken hip.

June W

I like their prompts and the service provided. The provider has helped in taking care of the floor and laundry.

Beth C

We've been with them for a few years; they have always been providing good service. Just the caregiver we have is exceptional.

Marvelete W

They try to be patient with you when it comes to scheduling. I don't have to worry if she is ok when I am out doing work.

Edward -RESPITE F

The agency is very consistent with their services. The services were always prompt and on time.

Darla P

We can call them if we need someone to fill in. They have someone there to care for him.

Terry T

They're good helpers. It was fine. They helped the most with cleaning.

Patsy E

I like that they try to find someone. Just that they are willing to try to communicate with Patsy.

Judith "Judy" S

I have had the same caregiver for years, and she is very familiar with my mom's situation. I don't have all the skills to care for my mom, and it is very helpful to have the care.

Reuben C

The response time and getting it set up were two of the biggest pluses. They made it positive through the activities and two additional days a week.

Bertha H

I like that the agency got someone quickly. The agency could have communicated better.

Jonnie LTC B

There seems to be a turnover in the staff and don't seem to remember to process procedure. They have provided all the care assistance in morning care and assistance needed as the patient required it.

Christine S

I like that they communicate and kept me updated. It was nice to know he was taken care of.

Jeffrey B

I recommend it because of the way Velma cares for. I like that she comes over and ensures I do not fall in the shower. If I do fall, she is here to help me.

Charlotte W

They care so much about the client. They do everything that is asked of them.

Richard W

The agency has been helpful taking care of my dad. The agency is very caring.

Jonnie LTC B

I really like the caregiver they have provided for us, she has done a really good job providing care. The client has memory issues, so they are able to assist with daily care, they are able to help with brushing teeth, they assist with showers and changing the bedding.

Daryl L. J

I would like it if they got the staffing to be there whenever they are supposed to be there. I would also like it if they made sure the staff listened to the clients. They could have had more availability of staffing.

J D M

I recommend this agency because they provide good people who treat me nicely. This agency has helped me the most by taking me to places where I can pay bills and take care of my responsibilities. They assist me with daily activities because I am blind.

David G

I had a bad experience with the first caregiver, and they switched me to another caregiver. It is a great improvement.

Deidra O

Management could be better overall. Workers are unprofessional, unprepared, and unskilled.

Sharon W

The agency has been responsive and compassionate. The caregivers were very attentive to her needs.

Judith "Judy" S

I have had a great experience about my caregiver. The billing is automatic.

Joe W

They can get more contacts with the people and keep in touch with you. I can never get anyone to answer the phone. They get him up in the morning and get him dressed in the morning.

Derrek S

I liked the person that came and took care of him. I had someone once a day for an hour. They did a good job. They worked with the times I needed and did not require a minimum number of hours.

Janell M

I like that they are very responsive. The caregiver is compassionate. She has been wonderful.

Robert M

I would like to see the management and the person in the phone in the office improved. It was okay in the beginning, and they replaced our caregiver with someone untrained. Hospice came in and said that she was unqualified to take care of my husband.

Roxanne E

They do their job, they are nice and they are a companion. They are a part of my life.

Arthur & Ida Mae K

The agency has a nice caregiver and she was very respectful. The provider helped the most with mopping and sweeping the floor for us.

Anonymous

We had two that helped out. It went well, I don't think that there were any problems. They were always very caring. They never complained. They were all really good with them.

Pauline K

They had a problem with getting a good caregiver, but now we have a good one. She helps around the house and helps her bathe.

William H

The help I received has been very good. I can count on them and their service.

Chelsie B

The cost was reasonable. They helped me do the things I needed to do.

Jerry S

I like the flexibility of scheduling. The services are helpful because they are provided when needed.

Kathy W

I like the caregiver that comes very much. The lady is helpful and very nice.

Marcia D

They could improve the communication. They have tried to get a good caregiver to match.

Mary A

They are a professional business. The office manager is accommodating. It is reassuring to know that my mother is being taken care of. It gives her someone to talk to.

Anonymous

Yes, I would recommend them. It is flexible care. They cannot make a greater impact on his daily life. He is home sleeping, until the nurse gets there.

Alice C

Right now, Ruth is doing a good job with cleaning. I appreciate that she makes my bed. They have helped me by doing the everyday chores that I am unable to do.

Ollie N

They could do better screening with their caregivers. They help by just being there.

Russell C

They could improve communication and staffing. We rely on the services. It frees me up and gives me a break. He receives good care from the caregiver.

Anonymous

They provide excellent service. I look forward to the caregiver coming, and taking care of my needs each day.

Otis R

What the agency has done for him is building his moral so that he can continue to try to do things for himself. The agency assists him with his mobility. He really enjoys the care.

Anonymous

The caregivers help with cooking and cleaning. They visit with him and keep him going.

Roxanne E

They are very good at letting you know if they can't come. They make sure that she doesn't have to do anything.