Anonymous

I base my recommendation on the great communication of Home Helpers office staff, really good at notifying me of any updates. The caregivers my father were first assigned were great, lately there have been multiple caregivers rotated over the shifts, and they just try to follow the notes based on what the previous caregiver left.

Henry H

They are responsive. They are like a safety net.

Jackie G

They need more help. The person that care for my dad is good.

Ramona B

I like the people they send out. The person they send out has been encouraging her to do the things she needs to do.

Gary R

I like each person has their talented coach, and they come in and ask if we need help, they all have talent and they're all different. The girl came, and I didn't say a peep, and she said ill make your bed. They know what they can offer and do.

Jackie K

I have been going through different caregivers. No one has been consistent with her. They can have a greater impact by being more involved with her. They can volunteer more and do some things rather than just being there.

Anonymous

I was not very satisfied with the person that they sent. It was a man, and he was not very motivated. He was a very nice gentleman, but he just wasn't motivated to go on his own and do things. I had to tell him everything to do. He was just not very motivated to do anything. I had to tell him everything to do. I thought they would send somebody that could be on their own and do things on their own, but they didn't. The caregiver could have been more motivated to do things on their own.

Tony E

I haven't had any problems out of them at all. I have no problems with them, they watch my mom to keep her from falling. It helps me a lot, it gives me a break to go to my doctor and do the things I need to do.

Anonymous

Some of them don't like to work. They work with me and try to get a match.

Frank G

I like that they are dependable and have integrity. The ones that I don't know that well cant serve me as well compared to the ones that do. When they know me they can serve me well.

Bobby G

They're dependable and have good people working for them. It's allowed me to attend church and sing in the choir without having to chase my wife.

Ramona B

My favorite thing about them is they're easy to work with and they've been great at finding someone to help my mom. The caregivers make sure she takes her medicine and fix her bath.

Anonymous

They need to improve their consistency with the days. Sometimes, they have an extra person to go over. They need to add more days.

Chrissy W

I like the communication between the home health aide and myself. The caregiver is a conversation partner.

Anonymous

I liked that they were available. No, I can't really think of anything they would need to improve.

Anonymous

They are very welcoming. They help meal prep.

Kenneth E

They are extremely professional and easy to work with. They were dependable in the service they provided.

Susan E

They are proactive and get things set up and I am always able to reach out to them. Sometimes I have to ask for them to things for me.

Freda W

They did what they were supposed to do and went on their way. They worked very efficiently when they were here.

Alica D

They keep us updated and easy to work with. The caregiver they send is the same one and is very nice, and my mom seems very satisfied.

Frank K

They are here when I need them. They provide care.

Billy "Billy Joe" M

I like that they come in, help clean, and give him a bath. They are nice folks, and do what they are supposed to do. They sent somebody here who was really nice.

Anonymous

I have had communication issues before where someone would show up, and I was not informed. I like that I have had the caregiver for two years. I like that she is helpful.

Mickey A

I appreciated their attention to detail and caring attitude. There were issues getting employees to the site, or residential home. There were staffing issues.

June C

The agency is really nice. Ginny has been really accommodating. The caregivers allow me to get out of the house and do what I need to do because he cannot be left alone.

Buford M

The caregiver I have is nice, polite, and professional. They are caring, supportive, and check in on me.

Kristina G

They are very attentive, and they take care of any issues and changes that come up. They are able to take care of Bob, and help him be active.

Faye G

The agency could improve the scheduling and the communication in regard to availability. The caregivers help with getting her back and forth from doctor's appointments and grooming her hair.

Anonymous

I would recommend them because the girl we had was very prompt and did everything she was supposed to do. They helped the most with bathing, getting dressed, and keeping her company.

Richard R

I'd recommend them because they do what I want. They've helped me the most with showering.

Frank K

I like the ease of working with them. They're always available, quick to answer and respond.

Bruce G

They have quality assistance and are efficient. It allows me to work and be confident that he is being looked after.

Barbara H

They could improve by their scheduling. We've only used them for a few times, but they were satisfactory.

Anonymous

They have a good attitude when you call in. They are very helpful.

Tanya S

I like that she was just really helpful and one thing I didn't like was if she called in there was not someone always available. They were very helpful.

Richard R

The services are great and reliable. Nothing out of the ordinary the fact she is here makes my day positive.

Karen W

I like one of the caregivers, Aretha. Aretha is a really good help with my mother. I don't like the other caregiver.

Sylvia P

The agency is good with their patients. The agency has a hard time keeping the same aide. I have to train every new aide. It would help to have the same aide.

Shakina B

I like they're a good help to anyone. They help and give us resources. It's hard to maintain balance.

Michael R

My caregiver is friendly and does things without me asking. They clean for me. They help me tremendously with laundry.

Michael S

They are fine. I like that it gives me a break.

Kristina G

The quality of the caregivers. They make sure they can function. They give them independence.

Mable B

The agency frees up time for me. The provider allows me to do the chores I need to do without having to take my mother with me.

Katherine A

I like how Home Helpers calls me and informs me. Since I have had a new young lady here with mom, she helps me. She is more hands on and helps give my mom a bath.

Theresa R

I liked the caregiver they provided my mom with. They did their job and helped my mom, which helped me out a lot.

Anonymous

I think they need to improve their communication a lot. They could stop switching caregivers around.

Chan S

I like that they come to work on time. I can't think of anything they could do to make his life easier. They just sit there, and they keep him company.

Joseph M

I really like the person that they sent us. She turned out to be perfect for my husband. He doesn't like to socialize much, and she understands that. She gives him his privacy. She is right there for him. He is so sold on him that the other day, I needed to run an errand, and he said no and said that Don is the only one. It has been a big improvement. I could leave the house before. She is there now and I can run errands. Knowing that someone is watching out for him, makes me feel good and relaxed.

Sylvia P

I like that they are in contact with us, easy to get a hold of, and always answer all our questions. They supervise his bathroom time, administer all pads and lotions and walk with him.

Karen J

I recommended them to my friend, but it didn't turn out very well for my friend. I am receiving great care. They keep him calm and take care of him. He feels very safe with them.

Banita A

They give quality care to my dad. They spent quality time with him. They care for his needs. They provide replacement caregivers.

Ann H

The person I have comes on time and takes me to the grocery store and helps with whatever. The most would be taking me to the store because I don't have a car. She also takes me to care for my dog such as taking my dog to the vet.

Larry F

They've been helpful, doing what I ask and expect. They've also been good about rescheduling if I won't be here. It helped me quite a bit; they've got good communication skills, and we work together.

Edgar S

I like that this agency is reliable and efficient. The agency has made my life easier by doing things that I just didn't want to do.

Susan E

They are prompt and come when they say they are. They are helpful and if I need anything I can reach to them. I feel comfortable telling them if something else is needed.

Karin S

We like our caregiver that comes to be with my mom. The scheduling is good, and the caregiver is very personable.

Sallie C

I like everything. They come in and take care of my husband well. Every way they help me, cook, shower, clean, walk, exercise, and wash clothes.

David W

They could have improved about knowing more about their jobs and what they are supposed to do when they are going to a patient's home. We never knew if they were going to be able to shower him. The nurse is responsible for that, but she needed some help, so she would grab someone from Home Helpers. That was not always available, someone wouldn't show up. There have been many days when he had not taken a shower on a daily basis.

Frank B

Overall, they are there to have someone available, if our regular person can't make. Being able to care for him like I can't like giving him a bath.

Joseph K

I like that generally when I ask for assistance, the shifts are very still. The majority of the caregivers have been very good. Sending out caregivers or trying to when asked is great.

Karen S

I like Home Helpers because of the caregivers. They are very pleasant. The caregivers do not hesitate to help me.

Marilyn J

They know what they are doing, and I have had several conversations with them and haven't had any problems with them. They have provided a male to take my husband to the Y for his exercise.

Sallie C

They are polite, know their job, and go above and beyond to find us someone if anyone calls in. They are great, they do everything I ask them to do.

Sheila H

I like that the people are all very helpful and nice. I need everything they are doing, and I wouldn't be able to do it well without them.

Curtis A

I would like for them to have people here to work. They take a load off of me since I can't do everything.

Karen G

There have been a few caregivers that were not a match, they reassessed and sent new ones out. My mother is resistant to help.

Karen J

I like their clear communication which is important because my dad has dementia. Shelly is good about scheduling the same caregiver so I don't have to re-train them. That's my only break all week.

Mary "Jeanette" D

The caregivers are on time, neat, clean and helpful. The caregivers help me get ready and does a good job with my care.

Kenneth E

They have good service. It gives me rest time.

Tommie T

The people who have come out have been very professional and caring. I need someone occasionally to help at night because they are both wanderers. They both have dementia.

Karen W

I like the person that watches my mother. She treats her like she's her own mother. She feeds her meals and gives her medication. She gives her a bath and washes her hair. Helps her get dressed and washes the clothes.

Karen G

We've had no issues whatsoever. My mother would call me multiple times a day while I was working but now I can focus on work and not worry if she falls.

Ruby M

They are providing the help that we need for my mom and they are good at communicating and picking the right people. It is helpful. It is helping what we need to fill in the gaps.