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Comfort Keepers

Comfort Keepers

 

Phone: 901.752.1515

Zip Code: 38119

City: Memphis

State: TN

Call for a list of available services.

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2024, 2023, 2020, 2019, 2018, 2016

Best of Home Care

Provider of Choice

Awarded for outstanding client satisfaction ratings.

2019, 2018, 2017

Best of Home Care

Employer of Choice

Awarded for outstanding caregiver satisfaction ratings.

Agency Rating

  • Anne B

    I like that they're always able to provide coverage. It's great having someone there to help.

  • Anonymous

    It went downhill after the lady that came to set me up came. It was not worth the money they were charging me. They sent me caregivers that acted like they did not know what to do. It was awful and they sent someone different every time. Their services were poor until the end. The person at the end was a big help, she was great.

  • Charlotte C

    I like Comfort Keepers because they have good communication. Comfort Keepers made our experience positive by being attentive to the client and anticipating her needs.

  • Barbara E

    They need more quality caregivers. They need to hire the best of whose available.

  • Judy B

    They handled the situation where I needed a new caregiver very well.

    I've had two different people. The second one I like more than the first. The second one is excellent. The first one was immature. They have met the needs we've had.

  • John B

    I want a consistent group of caregivers instead of having different caregivers all the time. They can have a regular team on my schedule.

  • Bettye G

    I like that they have good quality caregivers. They could be a little more initiative instead of waiting to be asked to do something.

  • Frances A

    There office staff needs to have more accuracy. The lady that comes is excellent for my mother.

  • Joel A

    I am happy with my caregiver, she is a part of the family. My caregiver fixes breakfast and takes good care of the kitchen.

  • Dr. Sara S

    I like that they were good people. They were kind, professional and did their job. The client's daily life is better than it was because she is stronger.

  • Nancy M

    They need to have the ability to organize and schedule the caregivers. They do not have it down well. I really like all the caregivers. They do a really good job when they come. I have no complaints about them.

  • Anonymous

    It's provided me with a service and when I've had problems I've been able to discuss it with them. Not everything has been smooth but for the most part it's ok. I have a caregiver that I like who knows what needs to be done.

  • Janice F

    I liked that they sent me good caregivers. They recommended someone to help me with my care.

  • Stanley C

    I like that they were on time. They did what I expected them to do. They provided good companionship.

  • Emmett H

    I would recommend them because they are able to get us a caregiver every day. They take care of his responsibilities for me.

  • Bill H

    I like the communication. It's really good, and we've only had one instance of someone not showing up. There's nothing I can think of for them to do to make my life easier. I've been very satisfied, and they've taken a load off of my wife.

  • Betty U

    They found someone who is a perfect match for my mom. The main caregiver has made very helpful suggestions.

  • Ely S

    Everything is ok with the personnel. The staffing needs work. Keep the same caregivers.

  • James B

    I like the staff that they send. The caregiver we are working with is phenomenal. They have helped the most with the quality of care and reliability.

  • Karen J

    They were really great with my mom because I was overseeing it. This last time I used them for me. I told them I wasn't sure how many hours I would need and asked if I could add more, they said sure. I did need to add hours, but the person they sent was late picking me up, so I had to call a friend to pick me up. I used them one time and the provider did not bring me home.

  • Joann W

    My caregiver is very nice and comes in an does her job. Everything they do makes my life easier.