
Visiting Angels – Newburyport/Stratham
Visiting Angels – Newburyport/Stratham
Visiting Angels provides up to 24 hour care. Services include; hygiene, meals, homemaking, errands & companion care. Available day/night/weekends, Also live-in service. All caregivers are experienced, bonded and insured. Call today for a free consultation.
182 State Street, Newburyport, MA, 01950 01810 01830 01832 01833 01834 01835 01844 01845 01860 01913 01921 01922 01929 01938 01950 01951 01952 01969 01985 03244 03801 03827 03833 03840 03842 03844 03848 03856 03857 03858 03862 03865 03870 03874 03885
- Alzheimer's Care
- Companion Care
- Housekeeping
- Dress & Grooming
- Laundry
- Incontinence Care
- Bathing
- Mobility Assistance
- Medication Reminders
- Respite Care
- 24-Hour Care
- Eating Assistance
- Transfer to/from Bed
- Exercise Assistance
- Safety Supervision
- Transportation
- Hospital Discharge Assistance
- Prescription Pick-Up
- Doctor Visit Companionship
- Grocery/Errand Assistance
- Hospice Support
- Cash
- Check
- Veteran's Assistance
- Workers' Compensation Insurance
- Long-Term Care Insurance
2022

Best of Home Care
Top 100 Leader in Experience
Awarded to the top 100 agencies with the highest Overall Satisfaction (OSAT) scores.
2025, 2024, 2023, 2022, 2021, 2020, 2019, 2018
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
Awarded for superior client & caregiver satisfaction ratings.
2025, 2024, 2023, 2022, 2021, 2020, 2019, 2018
Best of Home Care
Provider of Choice
Awarded for outstanding client satisfaction ratings.
2025, 2024, 2023, 2022, 2021, 2020, 2019, 2018
Best of Home Care
Employer of Choice
Awarded for outstanding caregiver satisfaction ratings.
Agency Rating
Erika K
I like their communication and accommodations. There isn't anything they can do better for the patient.
4 / 5Mary E
They are very organized. They are very helpful.
5 / 5Shanna G
I like that they have been really helpful in taking care of my grandfather, they are very caring. They have formed a good relationship with him and I like that. We have more hours sometimes than I think we can use, but usually they are very helpful and pretty busy over there.
4.75 / 5Jack C
I like the caregiver, Ashley. They sent Ashley over here.
5 / 5Lashelle M
The caregivers are amazing. They are attentive and show up on time. They care for my father, so I don't have to do day to day things.
5 / 5Danyelle B
I would recommend them because the whole process of getting started was quick and easy. It has been a positive experience because everyone has been very friendly.
4.75 / 5Susan B
I like that they have been quite responsive, and they get back to us with questions and concerns. They have just been very helpful with shopping, internet research and doctor's appointments.
4.75 / 5Heather S
They communicate really well about the scheduling. It helps me get peace of mind because I know someone is with my father.
5 / 5Michael D
I like that they are responsive, communicative, and they do a good job for my father. They make my life easier, just allowing me to get other things done rather than taking care of my father.
4.5 / 5Sandra D
One thing I like about the agency is they are friendly. The services is very convenient.
4.75 / 5Joseph S
They are exceptional and caring. They really help and do what they need to do to help.
4.25 / 5Mary E
I like the care that my husband gets is excellent care. They are always on time, meet his care, they are very professional, very hands-on and they take good care of my husband. They motivate him so he takes his shower every day and they make sure the medication is in front of him. They will see his medications at the table. They do have good people.
5 / 5Susan B
We have recommended them several times. We like knowing that someone is making sure he is safe and doing what he can't do for himself.
5 / 5Anonymous
They had a really difficult time keeping staff. There were over twenty different people to visit mom and only from the beginning was still there. By in large, most of the angels were great like the ones that were scheduled. We did have some that were young that weren't cut out for this work and some that didn't engage with my mom, but it was crucial to have someone here to watch my mom because I couldn't myself.
3.75 / 5Michael D
I like that they are reliable and my father is benefitting from it. They help the most by bringing my dad to the supermarket on a regular basis
4.5 / 5Bruce R
They take Mother to the doctor and do her errands. They provide care for my mother.
5 / 5Barbara C
They have very capable and friendly people. It helps me manage my life.
5 / 5James M
I like that the caregivers are on time. These services positively impact me because the caregivers help meet my daily needs.
4.75 / 5Anonymous
I like that they are able to help. The caregivers help with feeding and household tasks.
5 / 5Heather S
It is personal, and I feel like they actually care. They are good to my father.
5 / 5Jacki
I've been using them for 3 days, 3 hours a week. I have PT for rheumatoid arthritis and have infusions that need to be done. They just upped it to 2 days a week. I'd like cooperation and working with the client to be improved. One caregiver Emma was told to work on Thursdays and I let Visiting Angels know she could not work on Thursdays because of my appointments. I cannot keep up with dusting and bending down to do the baseboards. One Visiting Angel was upset she couldn't shower him and reported that he had feces running down his leg. He didn't have any that day. I don't want to invade my husband's privacy and dignity by letting a stranger shower him. If he needed it, his brother, or I can shower him without any issues. She insisted that he needed to be shaved. They feel that they need to go down a checklist instead of adapting to our needs.
1.5 / 5Michelle J
I like the communication and quality of care. They meet our needs when we called.
4.75 / 5Janet H
The caregivers were good companions. They took good care of him. The agency came at a time when he was transitional. They took a load off of my mind.
4 / 5Anonymous
We like her caregivers. I wish that they would do more house cleaning like dusting and vacuuming.
4.25 / 5Brenda S
The level of compassion was outstanding. The caregivers had compassion and empathy.
5 / 5Michael M
The caregivers are all very well-trained and caring, and they act like angels. They keep the care relaxed, and they are all very professional and all their services are very enjoyable.
5 / 5Phillip D
The visiting angels themselves are very wonderful people. We have always had good communication with the office. They have been very helpful with the schedule. It is not always perfect, but they are helpful. It has helped my wife who is benefiting from the services and me as well, so I can get out of the house and get other things done.
4.75 / 5Anonymous
I like that their help is good. They help with bathing and light housework.
4.5 / 5Anonymous
It would be nice if the caregivers during the week would communicate with one another to see what needs to be done. He likes that they make his coffee and converse with him.
4.25 / 5Yvonne M
I liked that the caregivers from Visiting Angels were professional, their caregivers are top-notch, and their communication was perfect. The care that is given I am comfortable knowing she is cared for it takes it off my plate.
5 / 5Kathy V
My mom had 24/7 care and their full time staff was great, but the others were not so great. I had eight people and my mom had dementia, so that was not cool. I would have to keep going over, because she has medicine. They could guide her, but I had to go over eight times in two days.
2 / 5Ellen G
The caregivers that come to the house are nice. It gives me some freedom.
4.5 / 5Martha R
Everyone was so kind, thoughtful, and helpful. It made my life so much easier.
5 / 5Andrew J
I like all the helpers being very attentive. I like that they come in and do what needs to be done without us having to ask them to do it.
4.75 / 5Jen F
My mom's worker has been amazing and meets my moms needs. It's always comforting knowing that someone who cares about their job is taking care of your loved one.
5 / 5Edmund "Fenn" H
They are punctual. They help the most by being reliable.
4.75 / 5Jackie C
They are very good communicators. She helps to make sure my mom takes her medication.
4.5 / 5Katherine F
I like that they are all so sweet. We had quite a few come here until we got into a routine, they are all sweet people. It used to bother me until we cut off one day so we just have them come 2 days now. Emily was great.
5 / 5Anonymous
I would recommend Visiting Angels to others because every time I call them they are always very attentive to whatever I request. There isn't anything they could do to have a greater impact. The help with grocery shopping and cleaning has helped the most.
4.25 / 5Nicole D
They are wonderful and they work with my mother. It makes my life easier having visiting angels.
5 / 5Pamela B
I like the two aides that come in. They are a great companion for her.
4.5 / 5Cara F
When they came out for the assessment, they were helpful and knowledgeable. They were good at explaining things to my mom as well. My mother is not the most cooperative person and does not feel like she needs the help. The office is proactive with keeping us involved.
4.5 / 5Julie D
I like that we have such easy accessibility to the office. They could have a greater impact by just making it easier to speak directly to the Angels, rather than have to go through the back office.
4.25 / 5Thalia S
I like Visiting Angels because they are very accommodating and helpful. The caregivers are very efficient. They help me with thing that I cannot do.
4.25 / 5James M
The one person that we presently have is excellent. She is on time when she comes. She does excellent work. It relieves me of things that would take four or five times long to do than she does. I don't have to go through that experience of being wiped out.
5 / 5David T
They are prompt with our requests. They have somebody here 5 days a week.
5 / 5Anonymous
It has really helped me out to know that someone is with my loved one. If there is any kind of issue, they are quick to address it. It has really helped me out to know that someone is with my loved one.
4.5 / 5Pamela B
Their caretakers make them a great company. They allow me to do things I wouldn't be able to do because I would be taking care of her.
5 / 5Wayne F
They are friendly and they do a good job. I can go somewhere and leave him with them to do what I need to do.
4.75 / 5Shanna G
I like how the caregiver that we have, Lori, is caring, very helpful, and does things without me needing to write it down. She finds little things to do on her own. The caregiver provides him with another person to care for him and keep in company. It also helps to take a load off of my life.
5 / 5Nicole D
The aides we have had have been wonderful. Communication has been great. I can't work if we don't have them.
5 / 5
About This Award

Best of Home Care
Leader in Training
The Best of Home Care® – Leader in Training award recognizes home care agencies that provide specialized care for clients and career growth for care professionals through a commitment to continuous learning. This annual award is based on your training completion rates.
- ✓ Have 10+ learners complete at least 1 training course for the year.
- ✓ Average 8+ Activated Insights Course completions per care professional for the year.
- ✓ Utilize Activated Insights Training for at least 3 months.
About This Award
Best of Home Care
Top 100 Leader in Experience
The Top 100 Leader in Experience award is the highest honor we bestow, recognizing the 100 agencies with the highest Overall Satisfaction (OSAT) scores in North America. This annual award is based on the results of your client and care professional experience surveys.
- ✓ Attain one of the 100 highest Overall Satisfaction (OSAT) scores in the industry for the year.
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
The highest recognition based on satisfaction scores a home care agency can earn, “Leader in Experience” means best-in-class ratings from clients and caregivers. Leaders in Experience award winners must also qualify for Provider of Choice and Employer of Choice awards.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.9+
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Provider of Choice
The Best of Home Care – Provider of Choice award signifies high client satisfaction. This award is based on satisfaction ratings gathered from verified clients. To qualify, an agency must outperform other home care agencies in their geographic region in addition to other criteria.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 client satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey clients for at least six consecutive months.
About This Award
Best of Home Care
Employer of Choice
Home care agencies that qualify for “Employer of Choice” have earned high marks from their caregivers. Great care starts with happy care professionals and to qualify, “Employers of Choice” must outperform other local competitors in caregiver satisfaction based on scores and feedback gathered from verified care professionals.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 employee satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey employees for at least six consecutive months.