Renee R

I would recommend them because they are very accommodating and efficient getting together when we needed it. They have been very forthcoming about everything.

Maggie G

I like the communication from the office. I can't think of anything they can do to have a greater impact. I appreciated that they are here on time, and they remember her birthday.

John O

I like that they are communicative. They have provided good care for my parents.

Maureen B

They are very easy to work with, and they take care of everything. If someone is unable to come in, they had the office lady come over to cover. They react to everything well.

Rich P

I like everybody and everything. They have provided me with the proper caregiver.

Kelly R

I like the caregiver in particular. She is fantastic. They have been critically helpful. He is in a wheelchair, and she helps with all of his transitioning.

Barbara R

I like the good communciation, good care, they are kind, and they are very well trained. It is very helpful to me.

Charles D

I like that they have been personable. The owner lives on my block. They gave me Rosie who was a gem. Jeff called to see how things were going.

Jane G

They have been cooperative, and they listen to our listen our needs. She is able to stay in her home and doesn't need to go into a facility.

Jennifer W

I like that they have offered me 24-7 care, and they can substitute when that need arises. The caregiver can do more things with my father.

Cadden K

I like that Touching Hearts at Home takes a personal interest in my caregiving needs. Touching Hearts at Home has made my experience positive by being responsive to my questions and concerns and are readily available.

Rich P

I like that they are available if I need to talk to them, and the person who works with me is terrific. Tomorrow morning, the caregiver will go to Walmart for me and pick some things up on her way in.

Anonymous

The first three caregivers were terrible, and I'm on my 4th with them; we are hoping this one works out. Someone is there with my father all the time; and that helps.

Mary P

The person we have now is outstanding. She deeply cares about him and his health.

Claudette C

I like that the people are friendly. They help the patient. They help me and assist me with things.

Carol G

They were nice and did whatever I needed them to do when I asked. They were here on time, which is very important.

Lynn M

The help is very kind and considerate. They are always here, and they know what needs to be done.

Robert "Bob" P

I like they were easy to work with. They usually return my calls. They would solve if we needed more coverage. Sometimes more training with dementia can help.

Margaret H

I would like to have a personal interview with the person who is coming, rather than just meet them on Zoom. I think as a whole, they need better preparation for the person coming in.

Maryanne B

I just have been really fortunate to have the best caregiver. If she is not able to come, they found someone to cover for her. They are very respectful with their staff. They are very professional. I don't know what I would do without her. She helps me understand things. I couldn't get without her.

Alice T

I like that they are dependable. They seem to have a lot of humanity and they are very nice. The caregivers help by showing up when they are supposed to. They are not all the same.

Sean B

I have already recommended them to others. I really liked the first interview that we had with them and how they took time to get to know our needs. Our caregiver put together a behavior schedule.

Renee R

I think the women we have is dependable, efficient, and does a great job. Evelyn, the caregiver, shows a lot of initiative.

Grace S

I like that they are providing the service. In general, it has been helpful.

William "

I think they did a good job matching the caregiver to my mom's needs. Maybe have some specialist, or special training for someone with advanced Alzheimers.

Rich P

Their service has been outstanding. I enjoy and need the services.

Anonymous

Everybody is kind and does things right. They try to get caregivers here when some do not show up.

Bob F

I like that most of the caregiver I have met are personable and interact well with my father. I like that they have been taking care of my father on a regular basis, it saves my bother sister and I time from having to do ourselves.

Sharon D

I would recommend a friend because John has been responsive and helpful. The women they found to help my mom is always available.

Rickey T

I recommend it because I have not had any problems. The most helpful has been the worker coming to work.

Peggy C

The agency did a nice job of interviewing us to determine what actual needs were and matching us to someone that matches that. The agency has been helpful in freeing up sometime for my moms care takers and knowing she is safe at home.

Martha T

The agency has been really responsive to us, and they quickly found a match for us. I feel that they have really dedicated caregivers who are able to go above and beyond. They are able to provide more care than we need. They are very kind and compassionate. They do bathing and toilieting, and they make sure she is safe going up and down the stairs. The agency and the caregivers offered good guidelines on how to handle the care of my mother.

Joe S

They are very easy to work with. They are nice people. They are supportive and help out as much as possible.

Mary P

I like that they are prompt at getting back and flexible with the caretaker's hours. They help the most by being attentive to his needs and comforting him.

Helma P

I do recommend them a lot. They are reliable Recently we have had some not so good ones.

Helma P

The agency is very helpful, accessible, and sends quality people. We did not have to worry about the client's safety at all when we were gone.

Donna P

I get a lot of help from them. They are always on time. The caregiver is pleasant and clean.

Sharie S

Jeff has had a great approach and been very responsive to our questions. We are impressed that both owners stop by to check on my mother-in-law. They have found the right caregivers for us. She is very comfortable with the caregivers. She can't drive and needs companionship. We need eyes on her all the time.

Mary C

I think they send good-quality caregivers. They make sure someone is here, so it helps to free up time for me.

Sean B

I like the communication. I can go to work.

James V

I like that they are very flexible. I like that the caregivers help with patient care.

Karrie M

I like that the caregivers have been outstanding. The agency has matched the right caregiver with us.

Maureen B

They are very responsive and very helpful. The caregiver is very friendly and talks basketball with my husband, so she's very kind.

Kathy B

My wife needs the help and we like the caregiver. It has helped my life quite a bit.

Anonymous

I liked that the helpers were very good, and their rates were reasonable. They had one occasion where the relief worker didn't show up on a Monday morning. So that caused a lot of stress for me and my dad.

Anonymous

I would want them to improve on consistency. They have helped the most with everything they did to provide care.

Anonymous

They could've improved with everything. They didn't give me any care, they just cut me off and didn't cover me for continued service. They could have been more kind and fair towards their clients.