Paula S

I liked that they were easy to set up and they showed up. It served what I needed.

Christine H

I like that the aide was very competent. Its very helpful. I liked that Brenda was able to take me where I needed to go when I needed something from the drug store and to my doctors appointments.

Anonymous

I like that they are on time and taking very good care for her. I am very happy with them. Across the board I have been happy. I was another agency and they are like day and night.

Linda M

They would follow up with us and were very accommodating. If he we had a longer time with the caregiver, it would be a higher rating. My parents were only here for a month before we put them in an assisted living facility.

Desiree D

They are easy to work with. They have been very receptive to any concerns we have. They are always there for us.

Linda R

Touching Hearts at Home can improve on the billing part. They are trying to rectify it. She is very dependable.

Dr. John N

They are caring and respectful. They care about what my dad's needs are. They go with him to doctor's appointments and run errands.

George N

I am new to the agency. There have been some challenges, but overall it is good. The workers could be more proactive. They could be aware of housekeeping that needs to be done. One of the substitutes was great. She engaged with my dad and did a lot of housework.

Richard G

I would get billed before I receive my receipt in the mail. Some caregivers were excellent, and some caregivers took too many vacations.

Dianne F

They connected someone with my mother who fits her personality well. It's like we're dealing with family. The aide took on a lot of things that fell on our shoulders. She does a lot of things for her that we have a hard time fitting into our schedule.

Matthew B

The people I talk to are friendly and nice. They sent me a trustworthy aid.

Betsey L

It helped her get around, they were able to take her to doctor appointments and clean her apartment.

Melissa G

I already recommended people. It was a huge improvement in my life.

Linda F

I needed more information about the company when we first started with them. The agency keeps me updated if anyone can't make it.

Cornelius a

I like that they show up when they are supposed to show up. They are giving my parents the care that they need, so I can continue to work myself.

Kate B

It has been a rough start. I would like to see them have more communication in a timely manner. I think we have worked it out, and I am getting some good responses now, but it was bad there for a while. They have finally got two great aides, and all I can do is pray that they stay.

Bruce C

They do everything that needs to get done. She cleans up the house really well.

John M

I like that they're able to adjust to my particular needs and they fill them well. They're responsive. My caregivers have had a positive impact because they help me be able to just keep going.

Pat D

They provide excellent services. She went over and beyond what was needed.

Anonymous

I noticed when they sent my bill and they had a gas mileage there and I was not too happy about that. They could make my life easier just being there if you need them.