SYNERGY HomeCare of Philadelphia, PA
SYNERGY HomeCare of Philadelphia, PA
SYNERGY HomeCare is a leading non-medical home care agency that offers help at home for people who wish to remain as independent as possible. We consistently deliver high-quality care and keep our clients safe and comfortable in their own homes. Our skilled caregivers will become a steady, reliable and comforting presence in your life.
525 S 4th Street, Suite 585, Philadelphia, PA, 19543 19147
- Alzheimer's Care
- Companion Care
- Housekeeping
- Dress & Grooming
- Laundry
- Incontinence Care
- Bathing
- Mobility Assistance
- Medication Reminders
- Respite Care
- 24-Hour Care
- Eating Assistance
- Transfer to/from Bed
- Exercise Assistance
- Safety Supervision
- Prescription Pick-Up
- Doctor Visit Companionship
- Grocery/Errand Assistance
- Hospice Support
- Medicaid/Medicare
- Cash
- CreditCard
- Check
- Workers' Compensation Insurance
- Long-Term Care Insurance
2024, 2023, 2018
Best of Home Care
Provider of Choice
Awarded for outstanding client satisfaction ratings.
Agency Rating
Myrtle J
The people that I talk to were on hand. They send a good person to attend to his needs.
4.5 / 5Earl H
I know he gets service (like someone cooks for him) and they take him wherever he needs to go. I don't live with him so I go off what I'm told They're getting stuff done he can't do for himself.
5 / 5Debbie S
They had poor care. The services made my life really hard.
0.5 / 5Jane G
They had a small scale of employees, and it was easy to know the workers. The caregivers were really competent and helpful.
5 / 5Charlie D
I'm having a hard time getting my insurance money. They took care of her for four hours a day, which was huge for me because I didn't have to. Otherwise, I was her sole caregiver.
3 / 5Nicholas M
They were friendly and helpful. They were very attentive in the beginning.
3.75 / 5FELICIA D
I like that the person they sent us is great. My wife is disabled and Bernice really has taken a load off of my shoulders and given me some rest and the ability to go do other things that we need to accomplish.
4.25 / 5HENRY H
They are able to switch out caregivers. The caregiver does everything for me; when asked, she does it.
4.25 / 5FELICIA D
They could improve communication with clients. They have helped with providing meals for my wife.
4.25 / 5
About This Award
Best of Home Care
Leader in Training
The Best of Home Care® – Leader in Training award recognizes home care agencies that provide specialized care for clients and career growth for care professionals through a commitment to continuous learning. This annual award is based on your training completion rates.
- ✓ Have 10+ learners complete at least 1 training course for the year.
- ✓ Average 8+ Activated Insights Course completions per care professional for the year.
- ✓ Utilize Activated Insights Training for at least 3 months.
About This Award
Best of Home Care
Top 100 Leader in Experience
The Top 100 Leader in Experience award is the highest honor we bestow, recognizing the 100 agencies with the highest Overall Satisfaction (OSAT) scores in North America. This annual award is based on the results of your client and care professional experience surveys.
- ✓ Attain one of the 100 highest Overall Satisfaction (OSAT) scores in the industry for the year.
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
The highest recognition based on satisfaction scores a home care agency can earn, “Leader in Experience” means best-in-class ratings from clients and caregivers. Leaders in Experience award winners must also qualify for Provider of Choice and Employer of Choice awards.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.9+
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Provider of Choice
The Best of Home Care – Provider of Choice award signifies high client satisfaction. This award is based on satisfaction ratings gathered from verified clients. To qualify, an agency must outperform other home care agencies in their geographic region in addition to other criteria.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 client satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey clients for at least six consecutive months.
About This Award
Best of Home Care
Employer of Choice
Home care agencies that qualify for “Employer of Choice” have earned high marks from their caregivers. Great care starts with happy care professionals and to qualify, “Employers of Choice” must outperform other local competitors in caregiver satisfaction based on scores and feedback gathered from verified care professionals.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 employee satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey employees for at least six consecutive months.
