
SYNERGY HomeCare of Greater Boston
SYNERGY HomeCare of Greater Boston
SYNERGY HomeCare provides personalized and compassionate care to keep you or your loved one independent, safe and comfortable at home. We are a privately owned and operated agency of a national company, offering "hands-on" care management for your peace of mind. Our professional caregivers are vetted, trained, insured and bonded.
693 East Central Street, Suite 202, Franklin, MA, 02038 01532 01581 01701 01702 01721 01746 01748 01749 01752 01757 01760 01770 01772 01776 01778 02019 02021 02026 02030 02032 02035 02038 02048 02052 02053 02054 02056 02062 02067 02072 02081 02090 02119 02121 02124 02126 02130 02131 02132 02135 02136 02171 02186 02322 02356 02375 02445 02453 02458 02459 02460 02461 02462 02464 02465 02466 02467 02468 02472 02481 02482 02492 02493 02494
- Alzheimer's Care
- Companion Care
- Housekeeping
- Dress & Grooming
- Laundry
- Incontinence Care
- Bathing
- Mobility Assistance
- Medication Reminders
- Respite Care
- 24-Hour Care
- Eating Assistance
- Transfer to/from Bed
- Exercise Assistance
- Safety Supervision
- Transportation
- Hospital Discharge Assistance
- Prescription Pick-Up
- Doctor Visit Companionship
- Grocery/Errand Assistance
- Hospice Support
- Cash
- CreditCard
- Check
- Veteran's Assistance
- Workers' Compensation Insurance
- Long-Term Care Insurance
2023, 2022, 2021, 2020, 2019, 2018
Best of Home Care
Provider of Choice
Awarded for outstanding client satisfaction ratings.
2025, 2024, 2023, 2022, 2021, 2020
Best of Home Care
Employer of Choice
Awarded for outstanding caregiver satisfaction ratings.
Agency Rating
Anonymous
The agency is friendly. They cook and clean.
4.5 / 5candice w
I like that I have a consistent caregiver, and I like the caregiver and her personality. They care for her by giving her a shower and preparing her food. They talk to and entertain her as well.
5 / 5Glenna S
I would recommend SYNERGY to others because they provide good service. I have them once a week to go grocery shopping, and that's a real help.
5 / 5William D
They need to have people that speak English more clearly. It depends on what she wants the aid to do. She doesn't want much intrusion on her private life. They make her breakfast and lunch.
4.25 / 5Paul W
They are a reliable company to have. I like having peace of mind while I am not here to take care of him.
5 / 5Gunta E
I would like to see them have more fluent English speakers the ones sent here didn't speak much English. It was helpful at the time.
3.75 / 5Anonymous
They would need to improve the training for the caregivers. Just to be a bit more prepared.
3.75 / 5Grethel S
I liked that the caregivers they provided were very good quality and the schedule was very responsive. I liked that as the one caregiver she was the most regular, and she was always very willing to do more, and she would help with laundry and other things, and she just took initiative.
5 / 5Larry R
It's just something I do. She just comes and works for me and my wife. It has made a positive impact for sure.
4.75 / 5Jim H
They are responsive, flexible, and accommodating. They are only here once a week, they help do laundry and clean her room, which is helpful.
4.5 / 5Wesley B
They could communicate better with me. They have helped the most by finding good caregivers.
4.5 / 5Donna S
They are there for him and very caring. They are very capable of the work they do, and they are able to help with what he can not do.
5 / 5
About This Award

Best of Home Care
Leader in Training
The Best of Home Care® – Leader in Training award recognizes home care agencies that provide specialized care for clients and career growth for care professionals through a commitment to continuous learning. This annual award is based on your training completion rates.
- ✓ Have 10+ learners complete at least 1 training course for the year.
- ✓ Average 8+ Activated Insights Course completions per care professional for the year.
- ✓ Utilize Activated Insights Training for at least 3 months.
About This Award
Best of Home Care
Top 100 Leader in Experience
The Top 100 Leader in Experience award is the highest honor we bestow, recognizing the 100 agencies with the highest Overall Satisfaction (OSAT) scores in North America. This annual award is based on the results of your client and care professional experience surveys.
- ✓ Attain one of the 100 highest Overall Satisfaction (OSAT) scores in the industry for the year.
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
The highest recognition based on satisfaction scores a home care agency can earn, “Leader in Experience” means best-in-class ratings from clients and caregivers. Leaders in Experience award winners must also qualify for Provider of Choice and Employer of Choice awards.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.9+
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Provider of Choice
The Best of Home Care – Provider of Choice award signifies high client satisfaction. This award is based on satisfaction ratings gathered from verified clients. To qualify, an agency must outperform other home care agencies in their geographic region in addition to other criteria.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 client satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey clients for at least six consecutive months.
About This Award
Best of Home Care
Employer of Choice
Home care agencies that qualify for “Employer of Choice” have earned high marks from their caregivers. Great care starts with happy care professionals and to qualify, “Employers of Choice” must outperform other local competitors in caregiver satisfaction based on scores and feedback gathered from verified care professionals.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 employee satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey employees for at least six consecutive months.