
SYNERGY HomeCare of East Haven, CT
SYNERGY HomeCare of East Haven, CT
SYNERGY is about the caregiver, the client, and the office striving together to achieve safety and improved quality of life.
152 Saltonstall Pkwy Unit B, East Haven, CT, 06512 06405 06410 06422 06437 06443 06471 06472 06473 06492 06493 06494 06495 06512 06513 06514 06516 06517 06518
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2025, 2024, 2023

Best of Home Care
Top 100 Leader in Experience
Awarded to the top 100 agencies with the highest Overall Satisfaction (OSAT) scores.
2025, 2024, 2023, 2020
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
Awarded for superior client & caregiver satisfaction ratings.
2025, 2024, 2023, 2022, 2020, 2019, 2018, 2017
Best of Home Care
Provider of Choice
Awarded for outstanding client satisfaction ratings.
2025, 2024, 2023, 2022, 2021, 2020, 2019, 2018
Best of Home Care
Employer of Choice
Awarded for outstanding caregiver satisfaction ratings.
Agency Rating
Nicole P
I like the open communication and their willingness to help. They are always willing to work with the family in regard to my dad's needs.
5 / 5Phyllis C
I think that they are wonderful! They seem to be extremely diligent about finding out the state of the patient and they find a caregiver that will be a good fit for him. They are very helpful. They take care of him. They are very careful about things. They are also nice and offer good companionship.
5 / 5Elaine S
They are very involved with checking in to see how things are going. It has helped me tremendously to not have to depend on my family so much.
5 / 5Kim
I would tell my friends that the agency is very easy to get a hold of and talk to. Without the services, I wouldn't be able to work, so it makes a big impact.
4.25 / 5Nicole P
I like the communication from the company. My sister and I both work full time so since we can't be with my dad full time, they are able to take care of him as though he is their own family member. They put our minds at ease.
5 / 5Julien P
I am quite satisfied. They are so good and consistent. I can actually talk to the person who runs the agency.
5 / 5Arthur D
They are thorough. They have provided care.
5 / 5Anonymous
I like that they sent someone that's good. I only get help twice a week and those days are great. They put my medication in my pill box.
5 / 5Patrick B
They have been very good with us. It keeps me out of the hospital.
5 / 5Joan B
They're very dependable. They help him get dressed.
5 / 5Claudia C
They get people to cover for you and I like the people they send. They take care of my father.They give him lunch and do household chores.
4.5 / 5Arthur D
On the phone calls that I made to them, they could get back to me sooner. Anything that I ask the caregivers, they do well.
3.5 / 5Edward B
The people that have come here are caring and on time. It has been extremely helpful.
5 / 5Patricia M
They were consistent. She was bed ridden so they took care of her.
5 / 5Joan B
I like that they help out a lot. They cook his meals and help clean him up. It has made his life easier because he can get up and get going with the day.
5 / 5Nicole P
I like our staff members. They care for my father. The caregivers help my father with hygiene and showering.
4.75 / 5Sheryl S
They do not have enough people. I do not know if I could recommend them. My mother cannot be alone at all. We have a live-in caregiver who is great.
3.75 / 5Tania M
I like that they have the best caregivers because I have tried others who do not show up. I like the fact that they provide the best companionship.
5 / 5William R
I like that the caregivers were professional, and went above and beyond. The quality of work provided by the caregivers and the company was accessible whenever I called right away.
5 / 5Sandra S
The people have been very outstanding. They deal with my husband, and you have to have a lot of patience to do that.
4 / 5Michael J
To have more caregivers available. It helps my dad with being independent.
4 / 5Joan B
I liked that they were very caring. I liked that they assisted in helping shower and taking care of him and giving me a break.
5 / 5Crystal M
They are dependable. They are able to fill in so I can go do something for myself.
5 / 5Quentin F
They are on time. They stay on schedule and they are extremely helpful. Without the service, I wouldn't be able to continue doing what needs to be done.
4.5 / 5Christine C
Everything is working out well so far. I am not sure that they could do better. It helps when they do the cleaning and that they are taking care of him.
4 / 5
About This Award

Best of Home Care
Leader in Training
The Best of Home Care® – Leader in Training award recognizes home care agencies that provide specialized care for clients and career growth for care professionals through a commitment to continuous learning. This annual award is based on your training completion rates.
- ✓ Have 10+ learners complete at least 1 training course for the year.
- ✓ Average 8+ Activated Insights Course completions per care professional for the year.
- ✓ Utilize Activated Insights Training for at least 3 months.
About This Award
Best of Home Care
Top 100 Leader in Experience
The Top 100 Leader in Experience award is the highest honor we bestow, recognizing the 100 agencies with the highest Overall Satisfaction (OSAT) scores in North America. This annual award is based on the results of your client and care professional experience surveys.
- ✓ Attain one of the 100 highest Overall Satisfaction (OSAT) scores in the industry for the year.
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
The highest recognition based on satisfaction scores a home care agency can earn, “Leader in Experience” means best-in-class ratings from clients and caregivers. Leaders in Experience award winners must also qualify for Provider of Choice and Employer of Choice awards.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.9+
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Provider of Choice
The Best of Home Care – Provider of Choice award signifies high client satisfaction. This award is based on satisfaction ratings gathered from verified clients. To qualify, an agency must outperform other home care agencies in their geographic region in addition to other criteria.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 client satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey clients for at least six consecutive months.
About This Award
Best of Home Care
Employer of Choice
Home care agencies that qualify for “Employer of Choice” have earned high marks from their caregivers. Great care starts with happy care professionals and to qualify, “Employers of Choice” must outperform other local competitors in caregiver satisfaction based on scores and feedback gathered from verified care professionals.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 employee satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey employees for at least six consecutive months.