
SYNERGY HomeCare
SYNERGY HomeCare
At SYNERGY HomeCare of Rockville Maryland we are experts in working with you to customize a care plan that meets your needs. Once we establish a care plan, you can expect thorough communication with your family and extended care providers.
Our care team's job is to make sure we are all on the same page, and that we exceed your expectations.
11140 Rockville Pike, Suite 400, Rockville, MD, 20852 20812 20814 20815 20816 20817 20818 20850 20851 20852 20854 20902 20903 20904 20906 20910
- Alzheimer's Care
- Companion Care
- Dress & Grooming
- Laundry
- Incontinence Care
- Bathing
- Medication Reminders
- Respite Care
- 24-Hour Care
- Eating Assistance
- Transfer to/from Bed
- Exercise Assistance
- Transportation
- Hospital Discharge Assistance
- Prescription Pick-Up
- Doctor Visit Companionship
- Grocery/Errand Assistance
- Hospice Support
- Cash
- CreditCard
- Veteran's Assistance
- Long-Term Care Insurance
- Other Options
2025, 2024, 2022, 2021, 2019, 2018, 2017
Best of Home Care
Provider of Choice
Awarded for outstanding client satisfaction ratings.
Agency Rating
Anonymous
The agency truly cares about who they're dealing with. I appreciate the agency's honesty.
5 / 5Larry K
The people who come are good. It has made things so much easier for me.
5 / 5Cathie L
They have been responsive in getting me help. They provide care for my husband.
4.75 / 5Anonymous
They can have better training for the caretakers. The toileting, cleaning, and showering helps the most.
4.25 / 5Laurene ?
I liked that the caregiver was very dedicated, patient, and kind. She helped me by being very encouraging and doing everything she could to make me feel comfortable.
5 / 5Pam W
I like how well they work around the situation with the families. The people they have that come to the house are very professional. When my husband was alive, it was outstanding. Now, I have a caregiver one day a week to help me with certain things. She helps me with the laundry, the grocery shopping, and various things around the house. Not too long ago, we were preparing a party for after the memorial service for my husband. She was very helpful in getting the house looking a little less dusty.
5 / 5Anonymous
The aides are very friendly. They come in at night.
4.25 / 5Lisa
They are very dependable, flexible, and their communication is really good. My parents live at home and my dad is 10 years older than mom. Her health was declining, and it was necessary to have someone else there so she can stay in her home.
4.5 / 5Anonymous
They are reliable. They get him to his doctor's appointments.
4.5 / 5Pat H
I would recommend them because I like everything about them. The agency has made my experience positive because they've responded when there were any issues.
4.75 / 5Mohan T
They could improve the bookkeeping, accounting, and claims. I have complained about one of the aides and I asked them to change it, and they're not changing it.
4 / 5Marty W
All of the aides have been excellent, have shown up on time, and are well-trained. The office is very responsive and the aides are excellent.
5 / 5Cynthia L
The agency is good to me, they are doing great for me. My provider always helps me get me dressed.
4.5 / 5Cynthia L
We like them, we have used them for years. They help with our mobility and getting dressed.
4.5 / 5Ashley S
They have been very accommodating and easy to work with. It is person-specific. We have some aides who are fabulous and some that are less engaging. My mother-in-law does not look forward to the weekends.
4.25 / 5Mike C
I would recommend them as they are accurate and keep me in touch with things. The caregivers are nice, and they have good service. They do a lot for him; he has not complained.
4 / 5Minna G
They are professional and come back to me promptly when I have any questions. Our caregiver comes in every day, on time and leaves on time, to take care of Bob.
5 / 5Racine C
My rating is based on the administrative side of things. The agency is very dependable in making sure someone is here if the original caregiver cannot be here.
4 / 5Sawsan "
They managed to make things work and get someone to help me. They helped her with her needs.
5 / 5Teresa N
They are very responsive. They are very personable. We could not do it without them.
5 / 5Marty W
Everybody that we have had is punctual and pleasant. We are very helped. I recommended them all time. It is for my husband, they help with companionship and driving.
5 / 5Larry K
I like the people they have sent, they are all good. I like that my wife is very happy with the people, they are all caring and hard workers.
4.5 / 5
About This Award

Best of Home Care
Leader in Training
The Best of Home Care® – Leader in Training award recognizes home care agencies that provide specialized care for clients and career growth for care professionals through a commitment to continuous learning. This annual award is based on your training completion rates.
- ✓ Have 10+ learners complete at least 1 training course for the year.
- ✓ Average 8+ Activated Insights Course completions per care professional for the year.
- ✓ Utilize Activated Insights Training for at least 3 months.
About This Award
Best of Home Care
Top 100 Leader in Experience
The Top 100 Leader in Experience award is the highest honor we bestow, recognizing the 100 agencies with the highest Overall Satisfaction (OSAT) scores in North America. This annual award is based on the results of your client and care professional experience surveys.
- ✓ Attain one of the 100 highest Overall Satisfaction (OSAT) scores in the industry for the year.
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
The highest recognition based on satisfaction scores a home care agency can earn, “Leader in Experience” means best-in-class ratings from clients and caregivers. Leaders in Experience award winners must also qualify for Provider of Choice and Employer of Choice awards.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.9+
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Provider of Choice
The Best of Home Care – Provider of Choice award signifies high client satisfaction. This award is based on satisfaction ratings gathered from verified clients. To qualify, an agency must outperform other home care agencies in their geographic region in addition to other criteria.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 client satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey clients for at least six consecutive months.
About This Award
Best of Home Care
Employer of Choice
Home care agencies that qualify for “Employer of Choice” have earned high marks from their caregivers. Great care starts with happy care professionals and to qualify, “Employers of Choice” must outperform other local competitors in caregiver satisfaction based on scores and feedback gathered from verified care professionals.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 employee satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey employees for at least six consecutive months.