
Synergy Home Care of South Dayton
Synergy Home Care of South Dayton
We are a non-medical homecare company specializing in personal care, companionship, and light housekeeping. We are able to care for people of all ages with all debilitations, including, but not limited to: aging, arthritis, new moms, cancer, diabetes, disabilities, illness, memory care for Alzheimer's and Dementia, Multiple Sclerosis, stroke, etc.
501 Windsor Park Dr, Dayton, OH, 45459 45005 45066 45305 45324 45385 45405 45414 45417 45419 45420 45424 45434 45449
- Alzheimer's Care
- Companion Care
- Housekeeping
- Dress & Grooming
- Laundry
- Incontinence Care
- Bathing
- Mobility Assistance
- Medication Reminders
- Respite Care
- 24-Hour Care
- Eating Assistance
- Transfer to/from Bed
- Exercise Assistance
- Safety Supervision
- Transportation
- Hospital Discharge Assistance
- Doctor Visit Companionship
- Grocery/Errand Assistance
- Hospice Support
- Medicaid/Medicare
- Cash
- CreditCard
- Check
- Veteran's Assistance
- Long-Term Care Insurance
2025, 2024, 2023, 2022, 2021, 2019
Best of Home Care
Provider of Choice
Awarded for outstanding client satisfaction ratings.
Agency Rating
Wanda C
They do what they say they will, I've been with them for 4 years and they take good care of me. My aide is always here and she treats me very well.
5 / 5Yvonne J
I like that I have never had any problems. I like that my aide and I get along so well.
4.5 / 5Donna S
We have had difficulty with their billing process. Five of the checks got lost in the mail. We are doing online billing now and it is OK. The people we have coming are excellent. The two people that consistently help us are excellent.
4.5 / 5Anonymous
I like that they were friendly, efficient, and it is a good quality company. They know what they are doing. He couldn't survive if he didn't have the services.
5 / 5Dr. J
I like the way Jessica interviewed me and the office is very efficient. I like the caregiver.
5 / 5Darlene W
I like that they have good care that they give me and I like how they check in and see how things are going. They are pretty consistent with that. I like that they come and help me with cleaning assistance and housekeeping.
4.75 / 5Barb P
They had confusion on what caregiver was going to show up for us. They were here at night for him so I could sleep.
4.25 / 5Frances T
They take care of my needs. They send good aides. They do what I ask.
4.75 / 5Greg B
The did a very good job. They really helped him and let him get around.
4.75 / 5Bob S
They were just on-time and worked well with my mom. They just take care of my mom on a daily basis.
4.5 / 5Sharon
The caregiver my mom has is awesome. The most helpful part is they make sure my mom has a good meal.
4.5 / 5Kathryn S
I would tell a friend the caregivers are on time. The agency is efficient.
5 / 5Eric C
Mostly its just consistency in caregiving. My dad went into the nursing home for a little while and the office has been much more responsive since he has been out. It's that consistency. A couple of them are outstanding. I just can tell there is less being done on some days than others.
3.75 / 5Frank B
I like that Synergy's caregivers come to Yellow Springs, which a lot of the other agencies don't. If I have to go out to do something or I am ill, someone can come out to cover the client. They have enabled me to be home with her.
4.75 / 5David B
I like that the girls are nice and courteous. I like that he has someone to talk to besides me. They make my life easier by helping him take a bath.
3.75 / 5Betty L
I like that they work with you. If one of your regular aides can't come, they work trying to get you somebody else to come. I couldn't do without them. My caregivers take care of me with what I need, such as with showers and with lotions on my back or legs. They help me personally. I couldn't be here if I didn't have help.
5 / 5Sheila A
I like their friendliness. Prior to engaging Synergy, I had to be at my mother's facility five hours a day. Now, I can trust her to the care of the Synergy caregivers, allowing me to do some much-needed work at my home.
4.25 / 5Flor K
I am confident that they will take care of my son, and they help around the house. It makes it easier to go to work knowing that my child is in good hands.
5 / 5Carol S
I have the best aide on ohio and the meals on wheels are always on time and I have a therapist with them. The aide does a lot of things that I can't do anymore.
5 / 5June T
The caregiver I have is good. I like how she comes in and does what she needs to.
4.5 / 5Mitzi H
I would recommend them, they accommodate them to our needs, it's being a transition about the weekends, and they trying to make sure that we have all we need. It's very helpful to have additional support and I can manage my personal time.
5 / 5Julie B
They try to stay busy when they're there. They motivate me and make me get things done like ride my exercise bike and take a shower.
4 / 5Eric C
I think when there's consistency between caregivers. Sometimes there's just a little bit of an inconsistency. How does a twenty-year-old interact with an eighty-year-old. There were some problems with people not showing up in the past. They have addressed a lot of that. Some of it is my dad not being flexible, but it's that consistency, but overall, to know there's somebody there to make sure he gets up, so that I can go to work.
4 / 5Cheryl S
I like that they are thorough, really nice, and helpful. I'm disabled, and it's hard for me to get around to walk. They help me with grocery shopping. They're just amazing aides.
5 / 5Sharon
I like this company because I feel they try really hard to send good caregivers for my mom. It's exciting to see her have that interaction, and they make sure she gets a good meal and do her laundry.
5 / 5Patricia C
They could screen their person that visits the house. I liked that she came and helped with anything I asked her to do. She was a good worker. I had to break her in till she got a routine down, but it was good.
4.25 / 5William B
They are very nice and prompt. They are very nice and prompt and they treat my mother well.
4.5 / 5Margaret C
I like that they are very nice and if you need something they let you know. I don't really know.
5 / 5Betty L
I like that they fill your hours and have good people working for them. They've helped the most by letting me stay in my home. I have them 3 days a week; and separate days to do chores, shopping and all that.
5 / 5Jerolene D
They just help me with the things I have to do here and can't do anymore. I had heart surgery on Wednesday and I don't have to worry about my place being clean because they keep it immaculate.
5 / 5Michael W
They could improve with the care providers getting paid for taking clients to and from doctor's appointments. They have helped me the most with my daily activities.
4.5 / 5Irene S
They have great follow-through. When the caregiver is here he provides everything.
5 / 5Matthew J
They call to check up on client. They provide care.
4.5 / 5Kristin
We are receiving the services that we need and she really likes the people they are sending. The companionship has really helped.
4.75 / 5Charles P
They meet my needs and they're efficient. I'm in a wheelchair, so there are plenty of things I can't do, so they with my needs.
5 / 5Anonymous
They check in with me often. They sweep for me.
5 / 5Angela B
I like that they are friendly and prompt. The caregivers help with everything for me.
5 / 5Mitchell S
They need to replace the management team. My caregiver is honest and upfront with me.
2.75 / 5Lynn S
I liked that they were very friendly and punctual and acted like they cared about my mom and her care. I liked that they kept us informed of what was going on and how she was doing.
4.75 / 5Richard W
They are pretty timely. I like it. They have done some general house cleaning. Nothing I can think of to improve right now.
4.25 / 5Barbara H
We have never had a problem. If she pushes her button, they always answer her. They come in twice a week. She is very happy with the services. She does not have any negative things to say.
5 / 5Barbara M
Synergy HomeCare should let me know when they are here and when they are due so I can make my arrangements accordingly. The help I get does help by knowing someone cares. I feel like they care.
4.25 / 5Yvonne J
I have never had any problems with them. My caregiver and I get along great.
4.75 / 5Gwendolyn S
I like that they are informative. The people they send are on point.
5 / 5Betty L
I like it because they will work with you. Sometimes you have to change your hours or different things, and they will work with you to cover you. They help me a lot. I get coverage on Monday, Wednesday, and Friday. On Monday, they clean my apartment, which I am not able to do. Wednesday, they change the bed and do the laundry. On Friday's, they take me shopping and to the beauty shop.
5 / 5Robert H
They're consistent. We have a set schedule every week. They're doing more than enough.
4.5 / 5Anonymous
I liked the caregivers they sent. He was hard to take care of, so they really helped me out.
5 / 5Wanda C
I would recommend them because they are caring, and I'm thankful they come and help me. The agency has always tried to keep me with an aide whenever I needed it.
5 / 5Kathy P
I would definitely recommend them. They are like a part of the family. They are always on time and punctual. She was a very caring and wonderful person. It was a really big support because she was with my mother pretty much from the beginning. We've had her right up until her passing.
5 / 5Kathryn S
I like that she is on time, she does a great job, and is friendly and punctual. They help the most by doing the things I can't do anymore.
4.75 / 5Maria T
I like them because they are kind and patient. They help me take a bath.
5 / 5James C
I like their kindness. It enables me to go out and run my errands.
4.25 / 5Anonymous
I wish they would only send one caregiver all the time. They can do a better job at getting more consistent staff.
4 / 5Angela B
I like that they are a caring company. The most helpful for me has been the caregiver.
5 / 5Mitzi H
They seem to be on top of things, and they respond quickly, and I appreciate that. Just having someone dependable to take care of him, 5 days of a week, helps me manage my time better, and has support and is taken care of.
5 / 5Margaret C
I like that they're very nice. If you need something, they will help you. If you need things, they will give it to you. My caregiver could have a greater impact if she could do a little more work, but if I ask her to do something, she would do it.
4.5 / 5Donna S
I'd recommend them because I've used other, and SYNERGY tops them in regard to their communication, and the quality of caregivers. They provided us with caregivers that we can confidently leave the house and take a break.
4.75 / 5Sally L
So far, the person they have sent has been good. They are prompt.
4.75 / 5Jerolene D
I'd recommend them because when they leave, my house smells so clean. They help me the most by doing chores that I can't do anymore.
4.5 / 5Anonymous
I like their friendliness, easy to talk to, and they make sure the patient is being cared for. Without it, he wouldn't be taken care of properly.
5 / 5Rhoda S
My aid is on time every time. They get in contact with me when I need them.
5 / 5Michael (John) O
They are professional. I feel like they are dependable.
4.5 / 5Robert H
I really like how the person we had coming was showing up on time, but one day he did not show up or contact me. It was strange because this one day I had things planned, and I was waiting for the caregiver, and never got back to me to let me know. I guess just being on time, and if the caregiver is sick, he should let us know in advance.
4.25 / 5Harry J
I have had no problems with them. They are on time, and they listen. It has made it easier for us, but I would like a more consistent caregiver.
4.75 / 5David B
They are punctual. They do a very good job taking care of him.
5 / 5Sally L
I like that this agency is flexible when we need someone to fill in. Everybody is very nice. It helps me the most because it keeps me working.
5 / 5Robert H
I want them to have much better communication when aids aren't coming. The last person we had did the most for my father.
2.75 / 5William B
We only had someone coming in to give me a break. They helped us stay out of a nursing home.
5 / 5Frank B
They are easy to work with. They aren't fussy about stuff, but they care. Furthermore, they aren't overbearing, but they are mindful. We would have to put her in a home otherwise.
4.75 / 5Barbara O
They could send the same caregiver every time. The caregivers said that the training was a joke.
0.5 / 5Laverine J
I like the way they treat their customer and the way they take care of their elderly patients. They take the expectations of home care to a certain extent. Kept me in contact and informed, and helped me through a tough situation.
4.75 / 5David C
I would recommend them because I have had limited face to face with anyone, but my dad likes the caregivers he has. They reach out when they are not able to come. They have good communication and professionalism. It has had a positive impact. He has a companion to talk to and help around the house.
4.25 / 5Janet F
The agency has caring people. The agency makes you feel like you belong.
5 / 5Margaret C
The agency needs to make sure the caregivers do their work. The agency is helpful.
4.25 / 5Steve W
The lady who visits the house twice a week is a huge help. Having the client be satisfied and having a good experience leads to better care and fewer conflicts.
5 / 5Eric C
Occasionally, some caregivers don't show up. They should tell if the caregiver won't be there. We know that he is going to be cared for.
4.25 / 5Renee S
One lady left early, and one person never showed up.
0.5 / 5Cathy S
The caregivers do what the client needs. The caregivers come over and do whatever he needs.
5 / 5Jacqueline R
I don't think I have gotten any consistent caregivers. I need someone to help start the laundry.
3 / 5Rosemary M
The quality of the people who came varied. I like that they were accommodating.
4.25 / 5
About This Award

Best of Home Care
Leader in Training
The Best of Home Care® – Leader in Training award recognizes home care agencies that provide specialized care for clients and career growth for care professionals through a commitment to continuous learning. This annual award is based on your training completion rates.
- ✓ Have 10+ learners complete at least 1 training course for the year.
- ✓ Average 8+ Activated Insights Course completions per care professional for the year.
- ✓ Utilize Activated Insights Training for at least 3 months.
About This Award
Best of Home Care
Top 100 Leader in Experience
The Top 100 Leader in Experience award is the highest honor we bestow, recognizing the 100 agencies with the highest Overall Satisfaction (OSAT) scores in North America. This annual award is based on the results of your client and care professional experience surveys.
- ✓ Attain one of the 100 highest Overall Satisfaction (OSAT) scores in the industry for the year.
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
The highest recognition based on satisfaction scores a home care agency can earn, “Leader in Experience” means best-in-class ratings from clients and caregivers. Leaders in Experience award winners must also qualify for Provider of Choice and Employer of Choice awards.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.9+
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Provider of Choice
The Best of Home Care – Provider of Choice award signifies high client satisfaction. This award is based on satisfaction ratings gathered from verified clients. To qualify, an agency must outperform other home care agencies in their geographic region in addition to other criteria.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 client satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey clients for at least six consecutive months.
About This Award
Best of Home Care
Employer of Choice
Home care agencies that qualify for “Employer of Choice” have earned high marks from their caregivers. Great care starts with happy care professionals and to qualify, “Employers of Choice” must outperform other local competitors in caregiver satisfaction based on scores and feedback gathered from verified care professionals.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 employee satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey employees for at least six consecutive months.