Lauren

The agency has good communication. Our caregivers help with giving him food, they help with toiletry.

Gaile B

They have been consistent, and the care has been excellent. It's made caring for my hand much easier. It keeps him at home, which is the most important thing.

Susan S

They get my husband ready for the day.

Anonymous

They can improve upon the reliability of the caretakers. We had a excellent caretaker for a long time. Everyone else became flaky.

Denise H

I like that they have good communication and are able to provide coverage. They help the most by providing personal care, helping with medications, and keeping her safe.

Dominic C

They've been very communicative with scheduling conflicts. They definitely give her company, and having them 3 hours a day helps since my sister and I can't always be there.

Rose

The last person was an 8 or a 9, but the first people are 5 or 6. It would be nice if I didn't have to tell them what to do.

Susan Z

I like the caregivers they have sent. They are professional and friendly.

Christopher

The quality of the individual providing care is good, the person is skilled and knowledgeable in providing care for my mother. The individual is a good person. We have a big family and I am the one who is home everyday with my mother. I would not be able to help my mother out. We need Synergy to help us with the care.

Phyliss

They're efficient, on top of things, always have the information, and the caregivers are amazing. The woman who comes to us is flexible. If my husband has an unusual need, no problem at all. If I need something, she offers to grab it for you.

Patricia T

Kim is who we worked with to set up the appointments. She sat with me and talked, and it worked very well. Sometimes he does not like being visited with and it's hard for him. That is about him, not her. He really likes me to do some things like showering instead of her.

Nancy S

I like this agency because, they follow up on everything and they provide nice staff. We have had a positive experience by them calling to be sure we are happy, and they offer to make changes as needed.

Jeanette S

They have been a blessing ever since we had them come into the home to help take care of both Eber and his wife. They have been phenomenal in taking care of all his needs since his wife passed away. It takes a lot of pressure off me.

Melissa M

The agency is super responsive to our concerns. The service is essential in our lives. We really need the help. She needs constant attention.

Nancy S

They are reliable. She cares for him and is a wonderful caregiver.

Ann M

I liked that the agency was there when we needed them. One girl didn't show up, but they fixed that.

Sarah H

I recommend it because they are responsive. I like that they have multiple people in charge and aware. It is helpful having the aides there with my dad.

Susan Z

The agency's personnel is very professional, and Kim was fantastic. The care was very helpful.

Anonymous

I don't know what kind of people they are or where they are from, but nobody can do the stuff that they have been doing. From what I have seen since I have been there, I have been doing my own garbage and other things myself because the aide left the garbage in the middle of the floor.

Gaile B

When there is a holiday or if there is a change in the day, they check and make sure that a shift is covered. The services are such a relief. The caregiver is someone else the patient can talk to and relate to.

Ashley B

I liked the communication. There were some issues with their billing system. It was most helpful to know someone was there to help while I was at work.

Barbara

The people who are being hired to do jobs, there are sometimes language barriers there. If we get someone good, then it helps her out, which then helps me and my sister's life a lot. If we don't, then we have to finish the work that they had to do.

Lauren L

The caregivers are extremely compassionate. Their services made my life 150 percent better.

Gaile B

The personnel that I have is excellent. She is on time and does her job. I like that if I need to speak to someone, they are available.

Susan S

The aide that I have now is very good. There is a lot of impact on his life. The aide I have is good.

Mary

If I need to switch days, they are accommodating and helpful. They do anything I ask them to do within reason.

Colleen M

I'd recommend them because the aid that I have is very capable, she is on time and does what she is supposed to do. I had somebody 7 days a week, but I cannot afford that now.

Susan Z

I would recommend Synergy because the promptness of receiving calls. The impact of the services have been much improved. I used to be the sole caregiver

Deborah C

I would have to wait and see what they could do to improve, as I have not had them long enough. They have helped me the most by being very helpful with my day-to-day activities, and I do not have to repeat myself or do stuff over again once it has been done.

Bernadette P

I like the workers, that they have been very good so far. It is very helpful. The girls take care of my mother-in-law and they are doing a good job.

Paul B

I have a an excellent caregiver for my wife and they are very responsive to our needs. I had to be hospitalized for the flu and they stayed over to ensure my wife was protected. They went above and beyond to make sure we were both well taken care of .

Jeanette S

They have been outstanding in the aspect of the care that they have been providing for not just the client, but they have also been providing it for my mother-in-law. They have been very flexible in what has been going on with my mother-in-law right now. They have just been outstanding. It has taken a lot of stress off of me. The caregivers have helped the most with their everyday care. They have been right there doing what they need to do. Sometimes, they don't even have to ask because they just do it.

Arthur L

I like the quality. The provider has helped the most with companionship.

Joseph M

They are fantastic! The people and services are great!

Lauren L

I like that they are competent. They help with dressing and doing personal needs.

Melissa M

They have never let us down; they are very responsive, and they send us excellent caregivers. They are super helpful because my husband is disabled, he cannot care for his mother. But I can still work because someone from Brightstar is there to take care of her.

Susan S

My aide is phenomenal. They take good care of my husband.