
RPR SolutionsLLC dba Home Helpers
RPR SolutionsLLC dba Home Helpers
Home Helpers In-Home Care Service is more than an in-home health care agency: we’re your extended family when family can’t be there. We’re a locally owned, trusted provider of quality, compassionate in-home care, and we customize our home care solutions to your unique situation for an affordable solution that keeps your loved one happy at home.
600 Eagle View Boulevard, Suite 300, Exton, PA, 19341 19311 19316 19318 19320 19335 19341 19343 19344 19346 19353 19372 19425 19480 19520 19543
- Alzheimer's Care
- Companion Care
- Housekeeping
- Dress & Grooming
- Laundry
- Incontinence Care
- Bathing
- Medication Reminders
- 24-Hour Care
- Eating Assistance
- Exercise Assistance
- Safety Supervision
- Transportation
- Prescription Pick-Up
- Doctor Visit Companionship
- Grocery/Errand Assistance
- Hospice Support
- Medicaid/Medicare
- CreditCard
- Check
- Veteran's Assistance
- Long-Term Care Insurance
- Other Options
2019
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
Awarded for superior client & caregiver satisfaction ratings.
2022, 2021, 2020, 2019, 2018, 2017
Best of Home Care
Provider of Choice
Awarded for outstanding client satisfaction ratings.
2023, 2020, 2019, 2018, 2017
Best of Home Care
Employer of Choice
Awarded for outstanding caregiver satisfaction ratings.
Agency Rating
Will R
The three hours was the main thing. They came and I was able to go out.
4.5 / 5Dawn Elaine A
They need to improve on communication with me. I count on them being here to help me.
4.25 / 5Jimmy J
I recommend them because they have all the people and staff to help. They do a good job doing my chores, for example, mopping and dishes.
5 / 5Linda C
She helped me with a lot of things that I haven't been able to get done. She takes me to where I need to go and goes in with me.
5 / 5Eugenio "Junior" R
I like that they help me with everything around the house. They take out the garbage, clean the house, and everything.
5 / 5Gradis E
I would recommend Home Helpers to others because everything seems to be working pretty well and I don't see any reason to disapprove of anything. It really has been very helpful. They're punctual, and concerned, and just overall they have the ability to grasp my needs very quickly.
4.75 / 5Cheryl H
I haven't had too many positives and only one was there, and she had obligation with her family. The services have helped me, and I have disabilities that make it hard for me to fold clothes and spread bedsheets.
3.5 / 5Bill D
I like that I have somebody with jobs I cannot do myself. They made my experience positive by helping me perform tasks without question that need to be done.
3.75 / 5Butch I
I would really recommend it to other people. I can't wash my clothes and they are a big help.
4.75 / 5Chester (Teddy) C
I like the caregiver that I have now. They do my laundry and clean the bathrooms.
4 / 5Anonymous
They've had difficulties with scheduling, they take my caregiver off the schedule and then they call to ask if she's here, they also need better communication. The caregivers go above and beyond what they're supposed to do, they were never asked to massage us, but they still do because we have muscle tension
4.5 / 5John T
They are consistent with showing up on time and completing tasks. It makes my life easier.
5 / 5Hazel H
The last caregiver was great, and others weren't so good. The companionship was most helpful.
4.25 / 5Brian D
They are very rude to my caretaker. Without her, I wouldn't be able to get anything done.
4.25 / 5Robert D
The helper was sleeping rather than helping. The physical therapist was great though.
3 / 5Harry R
The agency has sent a good caregiver to us. I think they could improve their communication with clients. Our caregiver helps my husband with everything. She is there for whatever we need.
4.5 / 5Eugenio "Junior" R
They need more hours to do their job in the house. I always have to tell them what they have to do.
4 / 5Anonymous
They need better communication when there are changes, and they need to increase the pay rate for the caregivers. They clean and help.
3.75 / 5Anonymous
I want them to get people who are responsible. By hiring people who show up on time.
0.5 / 5Susan S
They don't show up and have not showed up. They have no experience working with people with Alzheimer's.
0.5 / 5Richard L
I am very pleased with the services. They go beyond what I wanted. They prepare things, and it is wonderfully convenient to have the person here. It is very comforting and reassuring. I don't have to instruct them except for the first day to show them around.
5 / 5Anonymous
They needed to be more consistently on time. My wife liked them, she did what my wife asked her to.
4 / 5Harry R
I would like to see improved communication and better pay for their staff. The agency doesn't do anything personally, it's just the aid that makes it positive.
4.5 / 5Barbara E
They provide information if a person is going to be late or isn't going to show up. They do the things I can't do.
4 / 5Leroy R
They are quick at getting back to you. He does not have to worry with them.
5 / 5Wanda M
It depends on where they live, but the girl who is coming is awesome. I like her so much. They have all done what I asked them to do. I have arthritis everywhere, so it's hard to do things. Some of it I just can't do if it's a cold day like today.
4.5 / 5Charles H
They do a good job taking care of me. They are helping me be more independent.
5 / 5Claudette C
The people they are sending are really good. They help her get things done.
4.75 / 5Cheryl I
I would recommend Home Helpers more if they had more caregivers. Home Helpers could have made things easier for me by being more dependable.
3.25 / 5Bill B
I liked that they were thorough and really cared about the care my husband was getting. They helped me by talking to me and explaining things to me as to what is going on and what he should do.
5 / 5Joan A
I like that they send good people to help me. They have helped the most with the caregivers going to the store to get groceries.
4.75 / 5Bob H
They do what they are supposed to do. They could help me walk.
3.75 / 5Ron B
I'd recommend them because they're very wonderful. I needed her to help me because I was injured and couldn't take of my husband anymore.
4.75 / 5Natalie H
Home Helpers can improve on consistency. I want the caregivers to be consistent and on time.
3.75 / 5Candy H
They are okay, but they're iffy. They send my younger nurses that are not over 21 so they can't go to or take me to certain places. They do what they do, and they do it well.
3.75 / 5Harry R
We really like the aide that we have. She does anything and everything we ask her.
4.5 / 5Regina G
I love my care taker. Things were kind of rocky at the beginning, but have gotten better. The worker is fantastic and everything she does is very helpful. There isn't anything she wouldn't do for me.
5 / 5Shirley T
I like that they're easy to work with. It was tough for her at first but I think it's been helpful.
4.75 / 5Everett K
When someone takes off, they cannot find replacements. Today I have nobody. I find somebody I like, but then they move them to somebody else. It is inconvenient.
3.25 / 5Anonymous
Their employees are polite. They could have more training prior to the meeting.
4.25 / 5Ken N
We only had two nights. I like that Kim responded quickly. We had two quick emergency nights of care.
4.25 / 5Diane D
They have not been coming. I would like them to get their act together. They need to have a plan B in place if someone can't come.
0.5 / 5Butch I
I like that they get my clothes done properly and hung up properly. They do anything I need done.
5 / 5Cheryl H
You can rely on getting great service. They are helping me recover while I am sick.
5 / 5Bill S
The agency is very friendly, and they are good workers. The provider helps him with bathing and exercises with him.
4.5 / 5Doug W
The girl that's been coming out is very good. The girl they sent out, Kailey, works hard and is a valuable asset.
5 / 5Anonymous
I would like to see more training for the caregivers. I had three caregivers that were outstanding, but there have been other caregivers that were in worse shape than I was. I think they should consider that before they send people out. It's nice to have a person to talk to and it helps pass the time. She is able to do the things that I wasn't able to do. There is a difference between the great caregivers, like Paula, and the other caregivers.
3.5 / 5Dick B
I really like that they are efficient, and I like them. The caregivers they send are always helpful to me.
4.75 / 5Dave H
It was just terrific to have that kind of help. It was a big help and made life during that 2 weeks as easy as it could be.
5 / 5Nevin S
The agency could screen the people they hire. The people in the office are pleasant.
3.25 / 5Olu M
The agency sent a 77-year-old lady with a bag of tubes in her body which I don't like, so maybe someone that can better care and better transportation. The agency could just be more consistent with my appointments.
3.75 / 5Margaret S
The agency is small and treats its workers well. They help me get up and get dressed.
4.5 / 5Ruby B
I like that they sent us a great helper who interacts with my mom. They have helped the most by helping me take care of what I need to while my mother is cared for.
5 / 5Butch T
They could be more reliable and dependable. It is going to be better now since I can be his caregiver.
3.25 / 5Everett K
The agency needs to work on their availability. The caregivers need to be more talkative rather than just sitting on their phone.
1.75 / 5Doris W
I think that the girls should have more training before they are sent out to the home. They provide care for me, so I can stay in my own home.
4 / 5Anonymous
I like their employees they are very dedicated and willing to do the work. The cleaning is most helpful.
4.75 / 5Butch I
The agency is very efficient. They are very helpful to all my needs.
5 / 5Dianna C
I did not have any problems with them. It was very good. It was very helpful.
5 / 5Bill D
They showed up when they said they were going to. They always had the necessary equipment. I couldn't have asked for better care. It was helpful in many ways. They food prep was helpful.
4.25 / 5Eugene P
There are inconsistencies with coverage. They people are great but not much coverage. I like the way they treat him with respect.
4.25 / 5Anonymous
The agency sends good caregivers to provide care to me. The caregivers help me go shopping for food, they are here while I shower to help if I fall, and they do some household chores.
4.5 / 5Anonymous
They do a really good job of taking care of people who are handicapped and do a good job of helping people out. They help me a lot, especially if I need stuff from the store for personal items. If I needed food or toilet paper, they would make a trip and come back.
4.5 / 5Anonymous
The agency needs to improve the ability to provide backups to the personal care and improve communication. They seem to do both things electronically. My caregivers have helped the most by giving my husband a little bit of rest and a little bit of a break because he doesn't have to do some of these things.
4.25 / 5Marilyn C
I like that they make sure you get someone that will get things done for you. They are nice people. My caregiver is wonderful.
5 / 5Uma M
Their availability could be improved. Sometimes we really needed someone and they didn't have anyone available. They were very helpful. They helped us manage the whole process.
4.25 / 5Bill D
I like the employees they have. The caregivers help with anything I need done.
4.25 / 5Jaime G
They could have better training, and make sure that the helpers are more proactive. They could train the team to be more proactive.
3.5 / 5Harry F
They have been very courteous and they do a good job. If I want them to do anything anything I just ask them.
4.75 / 5Peg Z
I would recommend the agency because they work with our changing schedule. The agency has assigned the caregiver that my mother likes, and they work hard to make sure that happens in order to make our experience positive.
5 / 5Betty B
I like the company other than the current situation with people not wanting to work. They have kept working on getting someone to come to me.
5 / 5
About This Award

Best of Home Care
Leader in Training
The Best of Home Care® – Leader in Training award recognizes home care agencies that provide specialized care for clients and career growth for care professionals through a commitment to continuous learning. This annual award is based on your training completion rates.
- ✓ Have 10+ learners complete at least 1 training course for the year.
- ✓ Average 8+ Activated Insights Course completions per care professional for the year.
- ✓ Utilize Activated Insights Training for at least 3 months.
About This Award
Best of Home Care
Top 100 Leader in Experience
The Top 100 Leader in Experience award is the highest honor we bestow, recognizing the 100 agencies with the highest Overall Satisfaction (OSAT) scores in North America. This annual award is based on the results of your client and care professional experience surveys.
- ✓ Attain one of the 100 highest Overall Satisfaction (OSAT) scores in the industry for the year.
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
The highest recognition based on satisfaction scores a home care agency can earn, “Leader in Experience” means best-in-class ratings from clients and caregivers. Leaders in Experience award winners must also qualify for Provider of Choice and Employer of Choice awards.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.9+
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Provider of Choice
The Best of Home Care – Provider of Choice award signifies high client satisfaction. This award is based on satisfaction ratings gathered from verified clients. To qualify, an agency must outperform other home care agencies in their geographic region in addition to other criteria.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 client satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey clients for at least six consecutive months.
About This Award
Best of Home Care
Employer of Choice
Home care agencies that qualify for “Employer of Choice” have earned high marks from their caregivers. Great care starts with happy care professionals and to qualify, “Employers of Choice” must outperform other local competitors in caregiver satisfaction based on scores and feedback gathered from verified care professionals.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 employee satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey employees for at least six consecutive months.