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Mama816 LLC dba Home Helpers

Mama816 LLC dba Home Helpers

Home Helpers In-Home Care Service is more than an in-home health care agency: we’re your extended family when family can’t be there. We’re a locally owned, trusted provider of quality, compassionate in-home care, and we customize our home care solutions to your unique situation for an affordable solution that keeps your loved one happy at home.

600 Eagle View Boulevard, Suite 300, Exton, PA, 19341 19311 19316 19318 19320 19335 19341 19343 19344 19346 19353 19372 19425 19480 19520 19543

Phone: 610.458.7550

Zip Code: 19341

City: Exton

State: PA

  • Alzheimer's Care
  • Companion Care
  • Housekeeping
  • Dress & Grooming
  • Laundry
  • Incontinence Care
  • Bathing
  • Medication Reminders
  • 24-Hour Care
  • Eating Assistance
  • Exercise Assistance
  • Safety Supervision
  • Transportation
  • Prescription Pick-Up
  • Doctor Visit Companionship
  • Grocery/Errand Assistance
  • Hospice Support
  • Medicaid/Medicare
  • CreditCard
  • Check
  • Veteran's Assistance
  • Long-Term Care Insurance
  • Other Options

2019

Best of Home Care

Leader in Experience

(Formerly Leader in Excellence)

Awarded for superior client & caregiver satisfaction ratings.

2026, 2022, 2021, 2020, 2019, 2018, 2017, 2016

Best of Home Care

Provider of Choice

Awarded for outstanding client satisfaction ratings.

2023, 2020, 2019, 2018, 2017

Best of Home Care

Employer of Choice

Awarded for outstanding caregiver satisfaction ratings.

Agency Rating

  • Bill D

    They showed up when they said they were going to. They always had the necessary equipment. I couldn't have asked for better care. It was helpful in many ways. They food prep was helpful.

  • Eugene P

    There are inconsistencies with coverage. They people are great but not much coverage. I like the way they treat him with respect.

  • Sandra S

    They are friendly. They save me from having a backache.

  • Ruth L

    I'm impressed with the lady that came to interview me. I have one caregiver, I applied for more hours, but could not get more.

  • Keith K

    They need to improve on dependability. They could make sure that they have coverage when a caregiver calls out.

  • Jaime G

    I have been with them for about 2 years and the quality has improved with time. I work full time and this has relieved a lot of stress.

  • Melody D

    I have Summer, who is helpful and sweet. I like my dog and her love, and I am glad to have her back. She does the things I cannot get to.

  • Hanna S

    They're very professional and come on time and do a great job with my mom. I wouldn't be able to get her showered without them.

  • Barbara W

    I've only worked with two people, and they were both great. They take me to appointments.

  • Betty W

    They go out of their way to let me know if a caregiver is not going to come. We could not get someone in the beginning of the year, and they finally got someone for me.

  • Peg Z

    I would recommend the agency because they work with our changing schedule. The agency has assigned the caregiver that my mother likes, and they work hard to make sure that happens in order to make our experience positive.

  • Michael A

    They have a lot of different aids to send and easy-to-find aids that matched well. I just got approved for more hours today that would make it easier.

  • Harry R

    The agency has sent a good caregiver to us. I think they could improve their communication with clients. Our caregiver helps my husband with everything. She is there for whatever we need.

  • Eugenio "Junior" R

    They need more hours to do their job in the house. I always have to tell them what they have to do.

  • Michael B

    They call me to make sure everything is alright and send the caregivers out. My caregiver does what I ask her to do.

  • Derek M

    I liked that they treated me very well. The services helped me do everything in the home.

  • Brian D

    They are very rude to my caretaker. Without her, I wouldn't be able to get anything done.

  • Butch I

    The agency is very efficient. They are very helpful to all my needs.

  • Mowaloweeday M

    The agency sent a 77-year-old lady with a bag of tubes in her body which I don't like, so maybe someone that can better care and better transportation. The agency could just be more consistent with my appointments.

  • Margaret S

    When I would call someone for the weekend, they would not come through. I would be able to function without the caregivers.

  • Butch I

    I like that they are efficient. The caregivers help with my clothes and cleaning the bathroom.

  • Tom F

    They are on time; I've been with them several years. Over the years they have taken care of my wife and they work was outstanding. Very good, with me 1 day a week, and helps me take care of some activities I don't have to worry about.

  • Lori P

    They have been good to me so far. I can't wait for when the caregiver, Summer, comes by.

  • Anonymous

    I am pleased with the people they have sent so far. They prepare my meals.

  • Barry H

    They show up. They've had other agencies, they won't show up. This company does actually show up. Bathing, he needs help bathing, he cannot use his right arm after the stroke. That was what was important to him.

  • Sandra S

    They are here on time, they are nice, everything is okay. They helped me the most by doing laundry.

  • Betty W

    They could inform me of scheduling changes quicker. She is very proactive.

  • Anonymous

    In the past, I've had problems with keeping people, but in the last month, I've had a caregiver who is very good. Sometimes, I get really bad days where I can't get out of bed, and the caregiver helps me.

  • Richard L

    I receive prompt, courteous, and effective attention. I like the help that was provided for me.

  • Patricia C

    I think that Home Helpers should help me to figure out how to get care for when I get my surgery because they have had barely any contact with me. They could make life easier if they could find me a caregiver that doesn't need to be told what to do often.

  • Shelley F

    I like that I can invite someone into my home and trust them. The provider has helped me with not getting frustrated and depressed.

  • Melody D

    I like that they are not pushy. They understand about my dog and how my dog is my top priority. She did what she needed to do. I would like to have a little more time with her so we could get more done.

  • Nevin S

    The agency could screen the people they hire. The people in the office are pleasant.

  • Margaret S

    The agency is small and treats its workers well. They help me get up and get dressed.

  • Ruby B

    I like that they sent us a great helper who interacts with my mom. They have helped the most by helping me take care of what I need to while my mother is cared for.

  • Doris W

    I think that the girls should have more training before they are sent out to the home. They provide care for me, so I can stay in my own home.

  • Dianna C

    I did not have any problems with them. It was very good. It was very helpful.

  • Robert D

    The helper was sleeping rather than helping. The physical therapist was great though.

  • Wanda M

    It depends on where they live, but the girl who is coming is awesome. I like her so much. They have all done what I asked them to do. I have arthritis everywhere, so it's hard to do things. Some of it I just can't do if it's a cold day like today.

  • Anonymous

    The agency sends good caregivers to provide care to me. The caregivers help me go shopping for food, they are here while I shower to help if I fall, and they do some household chores.

  • Bob H

    I like that they are here on time for me. They have helped the most with my bathing and getting me dressed.

  • Anonymous

    The people they send are good. It makes a big difference that she can do what I can't do.

  • Cheryl A

    If I ever need anything, they will get it done. I need them, it takes a lot of things off of my mind.

  • Lonnie B

    I like that they are really on the ball, and right there when you need them. They are very accurate and with you all the time. I listen to everything they say, I love their input.

  • Wayne F

    The agency helps me out a lot. Everyone is kind, polite, and eager to help. My aide makes my lunch, My wife can run her errands and not have to worry about me.

  • Anonymous

    I like that Home Helpers have been reliable and consistent for me. They have helped the most with just helping me clean up.

  • Richard L

    I've been with them for almost 2 years. They do everything that I have asked them to do. He has done so much for me, and I appreciate him.

  • Harry R

    The aid is the one that does all the work. The company is the middle-man. She just knows my husband and knows what we need and want. She has great communication.

  • Maureen K

    They were the most reasonable. They are friendly, helpful, and accommodating.

  • Richard L

    I like how they have been cooperative and very understanding of my needs here. The provider has helped by being so kind, helpful, and caring, and seems to know what to do.

  • Leroy R

    They are quick at getting back to you. He does not have to worry with them.

  • Robert F

    I like that Home Helpers has been very responsive to us and they were very accommodating. They have helped the most with being very accommodating with our schedule and securing a backup caregiver if we needed them.

  • Regina W

    I found them to be very helpful in getting the process started with them. I'm able to relax and take it easy and give myself the rest that I require.

  • Bob H

    I like that the agency is on top of the client's schedule. The provider could follow through with the plan of care.

  • Ruth L

    I think they are great, this agency really cares. They are here on time, I have the same person, she is very good, very quiet, a good listener. She is more than willing to do what I ask her to do.

  • Ruby B

    I like the caregiver, in particular. The person they picked shows up on time. I've had ones that have not before.

  • Lori P

    I liked that I had the same person all the time. I get to know my helper, and she gets to know me. I had very major surgery, and I had to learn how to talk all over again. Summer really helped me through that.

  • Elizabeth F

    I like that the agency communicates well. It is based on the client's willingness to be supervised by the client. The client can give us pushback when they help.

  • Butch T

    They could be more reliable and dependable. It is going to be better now since I can be his caregiver.

  • Everett K

    The agency needs to work on their availability. The caregivers need to be more talkative rather than just sitting on their phone.

  • Anonymous

    I like their employees they are very dedicated and willing to do the work. The cleaning is most helpful.

  • Jim B

    They have taken very good care of me. They relieved my wife of some of her things and chores. They've done what you'd expect. They make breakfast. They get my clothes folded. They help me get my shoes on.

  • Pat A

    She's usually prompt. I don't get around really well, so she helps me with my needs.

  • Anonymous

    They need to hire competent people. To make my life easier they need to hire people that will stay on the job.

  • Tom F

    The people that they supply are qualified to do the job that needs to be done. They are only with me for half a day a week. The person that I have also has been with me when my wife needed care. Her assistance was outstanding.

  • Jaime G

    I've said it before; I think training for the new member is very important and needed. They listen to our needs and have been very receptive to finding the right fit.

  • Alvin A

    They do everything I ask of them. They are very attentive.

  • Bob H

    I like that they know their job. The caregiver can be on time a little better.