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River Oaks Home Care – Norristown, PA

River Oaks Home Care – Norristown, PA

We are passionate about helping seniors continue to experience the richness of life. We provide high quality, client-centered home care services to seniors allowing them to live healthily and with dignity in their chosen place of residence and in the community.

307 W Johnson Hwy, ., Norristown, PA, 19401 17801 18041 18054 18070 18073 18074 18076 18084 18910 18915 18918 18921 18924 18936 18957 18958 18964 18969 18970 18971 18979 19001 19002 19003 19004 19006 19009 19010 19012 19019 19025 19027 19031 19034 19035 19038 19040 19041 19044 19046 19048 19049 19066 19072 19075 19085 19087 19090 19092 19093 19095 19096 19099 19101 19102 19103 19104 19105 19106 19107 19108 19109 19110 19111 19112 19114 19115 19116 19118 19119 19120 19121 19122 19123 19124 19125 19126 19127 19128 19129 19130 19132 19133 19135 19136 19137 19138 19139 19140 19141 19142 19143 19145 19146 19147 19149 19150 19151 19152 19153 19154 19155 19160 19161 19162 19170 19171 19172 19173 19175 19176 19177 19179 19181 19182 19183 19184 19185 19187 19188 19190 19191 19192 19194 19195 19196 19197 19244 19255 19333 19401 19403 19404 19405 19406 19407 19408 19409 19415 19420 19422 19424 19426 19428 19429 19430 19435 19436 19437 19438 19440 19441 19443 19444 19446 19450 19451 19453 19454 19455 19456 19460 19462 19464 19468 19472 19473 19474 19477 19478 19484 19485 19486 19490 19492 19504

Phone: 267.755.7500

Zip Code: 19401

City: Norristown

State: PA

  • Alzheimer's Care
  • Companion Care
  • Housekeeping
  • Dress & Grooming
  • Laundry
  • Incontinence Care
  • Bathing
  • Mobility Assistance
  • Medication Reminders
  • Respite Care
  • 24-Hour Care
  • Eating Assistance
  • Transfer to/from Bed
  • Exercise Assistance
  • Safety Supervision
  • Hospital Discharge Assistance
  • Prescription Pick-Up
  • Doctor Visit Companionship
  • Grocery/Errand Assistance
  • Hospice Support
  • Medicaid/Medicare
  • CreditCard
  • Check
  • Veteran's Assistance
  • Long-Term Care Insurance

2023

Best of Home Care

Leader in Experience

(Formerly Leader in Excellence)

Awarded for superior client & caregiver satisfaction ratings.

2025, 2023, 2022

Best of Home Care

Provider of Choice

Awarded for outstanding client satisfaction ratings.

2025, 2023, 2022

Best of Home Care

Employer of Choice

Awarded for outstanding caregiver satisfaction ratings.

Agency Rating

  • Letitia J

    Sometimes the system for clocking in and out doesn't work because the system isn't up-to-date. My caregiver clocks in and out, and they say he hasn't because it doesn't go through, and then they have to email me about it. My caregiver is my nephew, he deserves some kind of award because I get on his nerves. He's helped me a lot with my mood swings because I have bipolar disorder and anxiety.

  • Saraswathy J

    They don't hire people quickly, and they don't have people. They are able to accommodate my mom's strong opinions to make my experience positive.

  • Hazel C

    When I call them, they're responsive to my concerns. They need more training on transferring bed bound patients every 2–3 hours.

  • Lane T

    I have been satisfied with my current care provider. My care provider does an excellent job working for me.

  • Dolores S

    The fact that they go above and beyond to provide services and care when needed. My mother-in-law can't do anything for herself. She can't hold anything. She can't do much by herself, so River Oaks has given her companionship.

  • Anna M

    I liked that the agency was very accommodating and went with a change of plans very easily. The most helpful part about the service was the companionship they provided.

  • Amir R

    They are consistent and follow up. Sometimes, the caregivers cancel, and it affects the care.

  • Jason G

    I have no issues with the agency, this is my 2nd year with them. My son needs extra care being provided for his quality of life.

  • Tina T

    I like that everything they do is good. They've helped me with a lot of things like cleaning, shopping, bathing, and cooking.

  • Darrell W

    They are very professional. They check up on me frequently.

  • Elvira Z

    They are very professional and caring. They are able to speak the language she needs. They are very attentive to my needs.

  • Lloyd M

    I like that they seem to be on top of every detail. They've been able to help me with my husband and the chores that he would normally do.

  • Catherine B

    I like that they are concerned for their clients. I have lost a lot of eyesight, so I have someone here who can do things for me.

  • Bernice D

    It has worked out for me and my family. They are responsive and help us with everything we need.

  • Damion N

    So far they have been nice and making sure everything is taking care of. Every need my husband has, they are on top of it. They follow up.

  • Jeanette H

    I would recommend the agency to anyone who needs them. The caregivers help with my daily care.

  • Cheryl B

    I like a lot of the benefits that they have. They have helped the most with the flexibility.

  • Jeanette H

    They give you good information about their services. They call and check in on you.

  • Patricia S

    The agency is easy to talk to and if I have a problem, they are right there for me, and I liked how I was able to pick the person who would care for me. The agency is great to talk to and if I call them, I can talk to someone right away.

  • Carmen Q

    The agency staff always answer my questions. These services help me with my daily activities.

  • Regina T

    They're responsive and the caregivers are caring, able to independently do the things you ask, and are dependable. River Oaks has just been very supportive. They have helped me the most by helping me with a lot of the chores. My quality of life has improved, and they have helped me with cooking, so my nutrition has improved. I am also compliant with my medications.

  • Derrick B

    I like that they never give me any problems and they are always understandable. She is great. No problems with them.

  • Peter D

    Evelyn told me to use River Oaks Home Care. Evelyn works there and she's been helping.

  • Anonymous

    They could improve the service. They have a lot to learn. They could have a greater impact if they knew how to use the Hoyer properly.

  • Valerie C

    They are always there for me. There is never a problem. They do anything that I might need help with.

  • Nicole L

    That you can choose your own caregiver. My caregiver is my son. They are good.

  • Carol F

    They're communication, they're really good at communicating. I'm able to get around more.

  • Anonymous

    They are very professional and they are on top of everything. They do a good job.

  • Isabel R

    I like the attention. They respond to questions or problems on time. They have given the help whenever we need it. They have always been there and they don't make us wait.

  • Kenneth L

    I like that they have been pretty easy to get along with. They have been very helpful. The clean up and do things that are hard for me to do.

  • Somphan C

    They provide me with things that I need. They help me get to the bathroom and wash up.

  • Russell C

    I would recommend them because of the way they do service. The agency has given me excellent service to make my experience positive.

  • Frank B

    They're good at caring, and they're on time with pay. They're easy to talk to. They handle my needs, whatever they may be.

  • Anonymous

    They are responsive to my questions. The caregiver knows what she is doing and has adapted to our home. It is a lot easier to manage everything with a caregiver.

  • Jose C

    I like that they are always available to help. We are happy with the agency. They have helped in finding someone to help care for the client.

  • Andrew W

    They seem to care; they take the time to explain things. They do the things for me that I can't do. So far, it seems to be working out.

  • John S

    I would recommend River Oaks because they check out the caregivers before they assign them to me. They also bring them over for me to meet them. The agency has made it a positive experience because they connect me to the proper people to provide care for me.

  • Tyrone E

    Whenever I need them, they're there ight by my side. I would tell my family and friends the same thing. You can't find a better company that will look out for you like that. They do a good job. They give me their and their patience. They don't rush through things to help me out. My caregivers have had a positive impact because of our nice conversations. They're like a friend just as well as looking out for my health. Everybody needs somebody sometimes to talk to and to laugh with. That's what they give me.

  • Kalil F

    I like the meals on wheels and I like that he comes early and stays late just in case I need anything. He does extra now and I like that. People are getting paid to take care of me so they are going the extra mile. Its great.

  • Brooke W

    The care provider is great. I have no worries because everything is taken care of.

  • Maria R

    I liked that they would answer my call right away when I called. I like that they were always available.

  • Joan K

    I have an aide named Dane and she is outstanding and a blessing in my life. They have given me someone who is outstanding.

  • Crystal S

    I like that their caregivers are really friendly. They attend to my needs.

  • Somphan C

    They give me the stuff I need for my health issues, what I need to walk with, and life alert. I'm able to get the help I need; I just need more hours.

  • Donna C

    I like the way that problems get handled directly. They always take the time to answer any questions and help make the transition into River Oaks great.

  • Anonymous

    I think they are very efficient. They are efficient.

  • Carla M

    I have already recommended it. I told them that the people were nice and helpful. It has made a positive impact; it makes my life easier, getting with the things I need.

  • Theresa F

    I like that the agency is always there to help me when I call. The agency answers their phones and take care of any situation that comes up.

  • Elizabeth S

    The agency is involved in the care. They look for feedback. The caregivers do meal prep, manage her medication, and manage her therapy.

  • Anadina P

    I have recommended the agency. The agency gives good service, helps me with the trainings and courses, and gives good attention.

  • John M

    I find that the ladies are really nice and the whole clocking in and out system is really easy. They clean up after the meals. I like that they laundry and dusting and picking up his prescriptions.

  • James H

    The agency provides great care, and we have no issues with them. The provider has helped me by communicating.

  • Lisa F

    They are friendly, have good communication, and they really seem to care. They have helped the most by taking care of me.

  • Anonymous

    I think they are okay. They help me upstairs. The caregivers help with making my meals. They talk to me.

  • Robert B

    I like that any problems I have had my daughter has taken care of it. I like that they are prompt about returning phone calls.

  • Anonymous

    I like that the company is very professional. The caregivers help with bathing and dressing.

  • Jane L

    The main thing for improvement is having a more formal way of communicating information to each caregiver. My mother is safe with the caregivers, and they constantly communicate with me about any concerns.

  • Lorraine E

    I like the way the caregivers and Bola treat me. They make life easier for me because I have a lot of complicated, medical issues, and she watches over me.

  • Carl S

    They are really not complicated people. They are really apt to helping me when things are not easy to figure out. They provide me a clear way to communicate with them.

  • Walter A

    The care is easy and convenient. The caregivers provide care.

  • Cynthia W

    Everybody there is very nice, the workers and the management both. Everybody works together and is very friendly. They respect everybody.

  • Anonymous

    They are very honest. She is very comfortable and satisfied.

  • Cynthia T

    The agency always attends to the client's needs, and they listen to me. The agency is always there when you call them and need them.

  • Brooke W

    I would recommend a friend because the services have been good. My needs are met on time daily.

  • Thomas M

    They don't have staff in the area. They do my night shifts.