
Right at Home
Right at Home
Providing In-Home Care and Assistance to the Elderly and Disabled Adults for over 20 Years.
763 Arthur Godfrey Road, STE D, Miami Beach, FL, 33140 33109 33128 33129 33130 33131 33132 33133 33134 33136 33137 33138 33139 33140 33141 33143 33145 33146 33149 33154 33156 33158 33160 33161 33162 33176 33179 33180 33181 33186
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2022

Best of Home Care
Top 100 Leader in Experience
Awarded to the top 100 agencies with the highest Overall Satisfaction (OSAT) scores.
2025, 2024, 2022
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
Awarded for superior client & caregiver satisfaction ratings.
2025, 2024, 2022
Best of Home Care
Provider of Choice
Awarded for outstanding client satisfaction ratings.
2025, 2024, 2023, 2022
Best of Home Care
Employer of Choice
Awarded for outstanding caregiver satisfaction ratings.
Agency Rating
Juan S
I liked their attention to getting me what I need. They do everything for him. He is bad ridden so they feed him, turn him, change his diaper.
5 / 5John Willie H
I like that the aides are here every day and on time. They keep him comfortable.
5 / 5Albert M
The issue is the price. It's so high. I've found a service that is $25/hour, and they're nearly twice that. Some are great, but some could be better. They need to listen to my uncle more. When they go out, he always asks them to call me. Only one caregiver calls me, and it's the one I think is most responsive. The other ones don't listen and get along well. He's developmentally delayed, and it's very important to listen.
4 / 5Miriam C
I am very happy with the care. They are very helpful.
5 / 5Charlotte K
I like that they pay attention to business. They have helped the most with the personal hygiene. She is bedridden.
5 / 5Anna W
I think the services they provide are excellent. I like how they do everything the right way.
5 / 5Ernestine S
It is a good agency, I have no complaints. The person that comes to help me is very good, I am very pleased with her.
5 / 5Adina S
They are easy to talk to which is number one, and whatever they do for me, they do it well. They always call and make sure everything is okay. The people they send are cooperative and easy to talk to.
5 / 5Wallace C
I think the people that come out do well, but some of the people they send have accents and I asked them not too. It enables me to do the things I need to do. It just gets confusing when they change things on us.
3.5 / 5Martha G
They are reliable and have good caregivers. I like the capacity of the caregivers, and their flexibility to help me with what I need at home.
4.75 / 5Ana F
I would recommend them because I am very pleased with what they are doing with my mom. I do not live in Florida, and I am very pleased with it.
4.5 / 5Bernard B
I like that there have been no problems. They are very communicative and very helpful.
5 / 5Allen Irwub M
I would recommend them because they follow up. He doesn't want a woman to bathe him. They can't cut his fingernails or shave him. We don't understand why they can't do certain things.
4 / 5Marc F
I have had some very good people, but I've has some not so good ones. I guess they do things I can't do at the moment since my mobility is limited.
4 / 5Martha G
They are pretty good, but sometimes we have problems with announcing that someone is going to be leaving and let me know last minute that there will be a change. I have a lot of assistance and the lady provides the service that is needed.
4.5 / 5Carlos M
I would recommend them because of how they help me out. They help by bathing, cooking, washing him.
4.5 / 5Clifford L
They are professional. They provide care.
4.75 / 5Belgica P
I like this agency because there's always someone who answers the calls. The caregivers they have sent over are great. They listened to me when I told them I had a problem with the first the caregiver, so they sent a new one.
5 / 5Berineth P
I would recommend them because they are prompt. The young lady helps me, and I don't have to ask her to start helping. I don't know what I'm doing if she leaves.
4.5 / 5Osmel A
Previously we had many changes, but lately everything has been stable. They work out well for us. He has lost his memory and someone always has to be here with him. They are attentive to all his needs.
4.75 / 5Stanley C
The person they provide is very good. But they could hire more people that speak English well. They help me most by helping me shower.
3.75 / 5Betty C
We could have more time with them. The people are very good that they send.
4.25 / 5Jose V
They have a good service to me. She has been really nice and helpful with the family.
4.5 / 5Anonymous
I like their punctuality. They communicate with me and give me the opportunity to speak about the services.
4.5 / 5Anonymous
I would like to see Right at Home meet the needs of their clients. The doctor is doing what he's supposed to. However, he is trying to overcome the bureaucracy with getting me a medical bed, supplies, and daily nursing services.
0.5 / 5Lowrine J
The people they send are reliable and helpful. They are always on time and respectful. My mother loves singing with them.
5 / 5Carole A
I like the girl that they sent me. The most helpful part is that she does everything to make me feel good.
5 / 5Maria M
It has been excellent. I have had two caregivers and they are good. These services have helped me a lot. The caregivers have re-animated me and I talk with them.
5 / 5Cosimo D
They are dependable and they do what they have to do, then they leave. It has helped me quite a bit. I'm 92, it helps a lot. I can't get around well.
5 / 5Stephanie S
They are very kind and humble people. They clean her room for her.
5 / 5Victoria M
I like that they treat her like I treat her. They make sure she is ok. They make sure she does some exercises.
5 / 5Dora H
The nurse is great. She has been having services for years, it has impacted very well. I get a day off.
5 / 5Dana C
They have been able to make our lives more easier. I like that the caregivers were sociable with my mom.
5 / 5Anonymous
I like the people that come and they are nice when they come into my home and sit with me. They have helped the most by cleaning my kitchen and that made me feel much better.
5 / 5Sonia C
I like that they are punctual, and are dedicated to their work. I like the cleaning, and communication they have with me.
4.5 / 5Martha S
They are very caring, very willing, and ready to do everything. I see her twice a week and she is good when she is here.
5 / 5Dania R
I would recommend Right at Home because the caregiver provides a personal touch. It has been a positive impact because the caregiver is able to help the client with the necessities.
4.75 / 5Simon J
I like that they are through. They always walk me through everything.
5 / 5Sylvia A
I like that they are always on time. I think everything has been good. They make sure to change her diapers.
4.75 / 5Escolastica G
The agency sends me excellent caregivers. When I feel bad, the caregivers treat me with love.
5 / 5Ada D
I like that the caregivers are very nice and take care of her. The caregivers are there and very thorough. They have relieved a lot of me and my sister.
5 / 5Berineth P
The caregiver I have has a good personality and is very helpful. Having the services makes it easier at night knowing that I am secured and have had a bath. She also makes me coffee and toast in the morning.
3.75 / 5
About This Award

Best of Home Care
Leader in Training
The Best of Home Care® – Leader in Training award recognizes home care agencies that provide specialized care for clients and career growth for care professionals through a commitment to continuous learning. This annual award is based on your training completion rates.
- ✓ Have 10+ learners complete at least 1 training course for the year.
- ✓ Average 8+ Activated Insights Course completions per care professional for the year.
- ✓ Utilize Activated Insights Training for at least 3 months.
About This Award
Best of Home Care
Top 100 Leader in Experience
The Top 100 Leader in Experience award is the highest honor we bestow, recognizing the 100 agencies with the highest Overall Satisfaction (OSAT) scores in North America. This annual award is based on the results of your client and care professional experience surveys.
- ✓ Attain one of the 100 highest Overall Satisfaction (OSAT) scores in the industry for the year.
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
The highest recognition based on satisfaction scores a home care agency can earn, “Leader in Experience” means best-in-class ratings from clients and caregivers. Leaders in Experience award winners must also qualify for Provider of Choice and Employer of Choice awards.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.9+
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Provider of Choice
The Best of Home Care – Provider of Choice award signifies high client satisfaction. This award is based on satisfaction ratings gathered from verified clients. To qualify, an agency must outperform other home care agencies in their geographic region in addition to other criteria.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 client satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey clients for at least six consecutive months.
About This Award
Best of Home Care
Employer of Choice
Home care agencies that qualify for “Employer of Choice” have earned high marks from their caregivers. Great care starts with happy care professionals and to qualify, “Employers of Choice” must outperform other local competitors in caregiver satisfaction based on scores and feedback gathered from verified care professionals.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 employee satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey employees for at least six consecutive months.