
Right at Home
Right at Home
We're passionate about helping individuals in the communities we serve. When you use our company you'll have peace of mind knowing the care we deliver is the care you or your loved one needs. We've been supporting our neighbors and taking care of our friends in Chicago and the Northwest Suburbs for over 20 years!
513 W Main St, West Dundee, IL, 60118 60005 60008 60010 60012 60013 60014 60016 60018 60021 60042 60047 60050 60051 60056 60067 60068 60070 60071 60072 60074 60097 60102 60110 60118 60156 60169 60173 60192 60631 60656
- Alzheimer's Care
- Companion Care
- Housekeeping
- Dress & Grooming
- Laundry
- Incontinence Care
- Bathing
- Mobility Assistance
- Medication Reminders
- Respite Care
- 24-Hour Care
- Eating Assistance
- Transfer to/from Bed
- Exercise Assistance
- Safety Supervision
- Transportation
- Hospital Discharge Assistance
- Prescription Pick-Up
- Doctor Visit Companionship
- Grocery/Errand Assistance
- Hospice Support
- Cash
- CreditCard
- Check
- Veteran's Assistance
- Workers' Compensation Insurance
- Long-Term Care Insurance
- Other Options
2024, 2023, 2022

Best of Home Care
Top 100 Leader in Experience
Awarded to the top 100 agencies with the highest Overall Satisfaction (OSAT) scores.
2025, 2023

Best of Home Care
Leader in Training
Awarded to agencies excelling in client care and caregiver development through outstanding training completion rates.
2025, 2024, 2023, 2022, 2021, 2020, 2017
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
Awarded for superior client & caregiver satisfaction ratings.
2025, 2024, 2023, 2022, 2021, 2020, 2019, 2017
Best of Home Care
Provider of Choice
Awarded for outstanding client satisfaction ratings.
2025, 2024, 2023, 2022, 2021, 2020, 2019, 2017
Best of Home Care
Employer of Choice
Awarded for outstanding caregiver satisfaction ratings.
Agency Rating
Anonymous
The people have all been very friendly and helpful. They take good care of me. Whatever I need or request, they are always willing and able to give it to me.
5 / 5Cheryl C
I feel like they really listen to me. I wanted someone specialized in dealing with memory care and all the caregivers had this kind of training. The caregivers are well trained and I can depend on them to complete the jobs I need them to do.
4.5 / 5Brian S
We haven't had any issues everything has been fine. My mom has memory issues so it hasn't had a huge impact on her because she wont remember.
4.25 / 5Cathy B
I like the way they treat their clients nicely and how they check on us. Their demeanor or how they talk has made my experience positive. They go the extra mile to check on me.
4.75 / 5Vikki L
I like that they are very reliable. It has been very positive for me. I feel that my dad is in secure hands.
4.5 / 5Ed & Phyllis B
I like that they are proficient. They made things positive by helping me with things.
3.75 / 5Debbie K
They were really caring. They attended to her needs and they were social.
5 / 5Barbara C
Some communication has been lacking in the past year and the prices have gone up dramatically in the past few years. They are more companions. They prepare her meals. They will play games and chat with her. They assist her to the restroom and make sure she gets there. They will do some light housekeeping.
4.25 / 5Bob M
I like the way Janette operates. I like that they pick caregivers with character. They help with things like light housekeeping and provide transportation. They help her manage her apartment by giving good direction.
4.5 / 5
About This Award

Best of Home Care
Leader in Training
The Best of Home Care® – Leader in Training award recognizes home care agencies that provide specialized care for clients and career growth for care professionals through a commitment to continuous learning. This annual award is based on your training completion rates.
- ✓ Have 10+ learners complete at least 1 training course for the year.
- ✓ Average 8+ Activated Insights Course completions per care professional for the year.
- ✓ Utilize Activated Insights Training for at least 3 months.
About This Award
Best of Home Care
Top 100 Leader in Experience
The Top 100 Leader in Experience award is the highest honor we bestow, recognizing the 100 agencies with the highest Overall Satisfaction (OSAT) scores in North America. This annual award is based on the results of your client and care professional experience surveys.
- ✓ Attain one of the 100 highest Overall Satisfaction (OSAT) scores in the industry for the year.
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
The highest recognition based on satisfaction scores a home care agency can earn, “Leader in Experience” means best-in-class ratings from clients and caregivers. Leaders in Experience award winners must also qualify for Provider of Choice and Employer of Choice awards.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.9+
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Provider of Choice
The Best of Home Care – Provider of Choice award signifies high client satisfaction. This award is based on satisfaction ratings gathered from verified clients. To qualify, an agency must outperform other home care agencies in their geographic region in addition to other criteria.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 client satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey clients for at least six consecutive months.
About This Award
Best of Home Care
Employer of Choice
Home care agencies that qualify for “Employer of Choice” have earned high marks from their caregivers. Great care starts with happy care professionals and to qualify, “Employers of Choice” must outperform other local competitors in caregiver satisfaction based on scores and feedback gathered from verified care professionals.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 employee satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey employees for at least six consecutive months.