Anonymous

I would recommend them because the staff is very satisfaction-focused. They have genuine care. They help him by preparing him for the next transition.

Gale D

They were very personable and accommodating. My concerns were always addressed. Having my mother in good care allowed me to keep working and to be with my family.

JoAnn B

They're very flexible and attentive to our needs. They've been here when we needed them to provide good quality of care. I don't have to worry or stress about my husband when they are here.

Elyse T

I just really liked the people they sent me so far, and they are easy to work with, and they are good at what they do and if I need to request an extra day I can and if I want to request a day off I can. I get help with everything I can't do for myself with a walker, I get help with food preparation and real attentive to my needs.

Virginia C

The agency provides me with the help you need. My life is very confusing. My husband has dementia, and it can be kind of confusing for me, but the caregiver keeps me on track.

Will P

They had a lot of trouble getting people to work, but they did a great job when they would show up. They just had a high turn over rate. We were tied down with my mother, and we were able to get a break to take care of our personal needs.

Megan K

They are efficient, reliable, and have done a good job providing care. They provide companionship and they make sure she eats and they keep her safe.

Amy M

They are very efficient. For me, it's been life changing because I don't have to be over with my parents constantly.

Brenda S

I like the consistency of having caregivers who are the same. The most helpful has been the services itself.

Jonathan L

I like that they are very professional. They follow through with our feedback. Any complaint that I've had, they have taken care of it.

Diane D

If I need someone to be there, I will call, and they bend over backwards that all of my needs have been made. It gives me a break.

Shawn D

Everyone was caring and loving. They were there for her.

Megan K

There is somebody there every day. We have not had to worry about coverage. I don't have to worry.

Tammie B

We were most comfortable with their responses. It is very helpful. They meet her needs.

Janna T

I really appreciated their high quality of care. They were helpful to my husband by being attentive to his needs and helping in any way they could.

Patricia M

Their employees are great and timely. The impact is for me. It's relieving me of some duties.

Janis M

The caregivers that they matched are perfect for my father. They help him to church and he gets spoiled by them. The provider has taken care of my dad. It gives me a break to do personal things.

Dara N

Fran has ALS and it was hard to find a caregiver that help with their ALS. They have been contacting us to find the right person who can provide care for ALS patients.

Tammie B

I enjoy the quality of people that they have coming out to see my mother-in-law. We wouldn't be able to have her living her without their help, they are a big help to our family.

Megan K

They have provided good care for my Mom. Knowing that someone is there to help with my Mom's needs makes my life easier.

Diane B

They work with you to get caregivers who meet your needs. They have a huge impact for us and I know they will watch over her and let me know what is going on.

Anonymous

The experience is good, but limited. I do not know everything about them. It is helping the family mostly because mom can't remember everything.

Armondo F

A younger gal comes and takes care of me because I cannot drive anywhere. She helps me and is pretty good. I am very pleased with them.

Patricia M

I like that it's easy to work with. I don't like that it's hard to get someone that stays here. They make it positive to be there, and it's a relief because I'm not there all the time.

Kathy N

The quality of people is high, but the pay is low. She's early every day and she stays late. She does a good job.

Jeana E

I like that they have great attitudes. The most helpful has been the friendliness.

Jill R

One thing I would tell a friend about the agency is they were consistent with follow up. They provided us with the best caregiver.

Carol G

They were professional and efficient. They were very caring and helpful.

Shelly G

They are all dependable and friendly. They are good at handling my dad. It helped to have someone in the house to help with the things that were too much for Dad. He let them do a few things, but he wasn't able to allow them to help him.

Anonymous

The worker who was sent to us doesn't really do much. The pricing could be better.

Karol H

The caregiver is there to do housekeeping for my mother-in-law, but when I go over the day after it doesn't look like she's cleaned much at all. Also, we asked that our caregiver be vaccinated against COVID and the first caregiver they brought to our home was not vaccinated. It took them a long time to find someone who was vaccinated to help my mother-in-law. The caregiver could do their job. My mother-in-law can't do it herself and she gets embarrassed when company comes over to the mess.

Mary F

They said they would have one person, but they had multiple different. She needs a consistent caregiver because of her dementia.

Theresa "

They are reliable. It has helped us. It has given me relief.

Daniel S

I like this agency because they do frequent check ins. They come out on Saturdays and I'm off on those days so I'm not sure. They do a good job though.

Brenda S

When they had Shannon, it was a ten, but now I am not sure. They were always there; they give him awesome care.

Emily M

The agency has attentive, quality staff. The agency actively listens to my concerns and accommodates them accordingly.

Ventrus F

They are doing a good job. They get me the right person for Dad. It helps me out as well as my Dad. The care and concern overall have been helpful. They listen and apply the things that I ask for.

Gwen B

I have a dear friend and I recommend them to Montebello, I am pleased with the people they send. They have offered us very good help, and my children seem to like them too.

Joe M

They are dependable. It takes a lot of pressure off of me.

Megan K

I like Montebello Home Care because they are very reliable. My experience has been positive because I do not have to worry about my mom. It takes stress off of me.

Jo L

I am perfectly happy with her caregivers now, some of the others not as much. They need better caregiver screening. It hasn't made my life easier.

Becky S

I like their flexibility. They are making sure that my in-laws are getting showered, changed and going to the bathroom.

Robert S

I would recommend them because they are all good and honest people. They were on time and courteous. It was good. They did things I could not do for myself at the time.

Mark W

I like the quality of the caregivers They keep everything calm for mother and give me some time away.

Diane D

I would recommend them because I like the way they communicate. Our caregiver is fantastic, he likes her a lot, and I do. I think that's the major thing.

Anonymous

I like the caregiver that they hired for my mom. She is very good. They have helped the most with them taking care of her and with running errands.

Dinah S

I like that they have a redundancy of solutions. They help him with his medications and vital signs. They assist with mobility and driving.

JoAnn B

I like that they are always easily reachable and its easy to talk to someone when I have a need or concern. They take good care of my husband. I use them a couple of times a week and I couldn't take care of things that I needed to without them there.

Dora L

They come when they are scheduled to arrive. They are pleasant. They take me to the grocery store. They help me with my grocery shopping. I thought that they would help with the housekeeping. The lady I have now does not do that.

Joe M

They try very hard to do what is needed. They put her on makeup.

Diane D

The lady that takes care of them is better than my mother, she still calls even on vacation. They give me time to get things done around the house.

Kristen W

I like that the agency is friendly, easily accessible, and always gets back to me quickly with a solution. The agency has made our experience positive by providing wonderful caregivers and office help. I appreciate that a question doesn't go unanswered.

Alecia S

Their people are nice, The people easy to hold on, and they provide excellent service. They are always on time, I can usually find someone when I need them.