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Home Helpers of West St. Louis

Home Helpers of West St. Louis

Home Helpers Home Care Services is more than a homecare agency: we’re your extended family when family can’t be there. We’re a locally owned, trusted provider of quality, compassionate home care, and we customize our home care solutions to your unique situation for an affordable solution that keeps your loved one where they’re happiest: at home.

691 Trade Center Blvd, , Chesterfield, MO, 63005 63005

Phone:

Phone number unavailable

Zip Code: 63005

State: MO

  • Alzheimer's Care
  • Companion Care
  • Housekeeping
  • Dress & Grooming
  • Laundry
  • Incontinence Care
  • Bathing
  • Mobility Assistance
  • Medication Reminders
  • Respite Care
  • 24-Hour Care
  • Eating Assistance
  • Transfer to/from Bed
  • Exercise Assistance
  • Safety Supervision
  • Transportation
  • Hospital Discharge Assistance
  • Prescription Pick-Up
  • Doctor Visit Companionship
  • Grocery/Errand Assistance
  • Hospice Support
  • CreditCard
  • Check
  • Veteran's Assistance
  • Workers' Compensation Insurance
  • Long-Term Care Insurance

Agency Rating

  • Paul N

    I like that they are easy to communicate with, their people are very professional and if I have a problem, they are quick to fix it. I am blind and disabled, and Janet does a good job doing house chores and driving me to dialysis.

  • Anonymous

    I would recommend them because we found one person within the group that we like, so we stay with her. They could make our lives easier by providing reports on the people that come, as far as financial. I don't get a financial report to show the cost every month.

  • Carol B

    I had trouble with the first person. I've only had my new caregiver a couple of times so far.

  • Delores S

    I like the way they organize and plan their visits. They always get in and out on time.

  • Anonymous

    I would like to see the agency have higher quality caregivers in order to recommend them more. The agency seems to want to help out, but I have good and bad people that come to my home. I had higher expectations when I first started, and now I have no expectations. Right now, it feels like they are just babysitting, but maybe that's all I need.

  • Anonymous

    I would like them to improve on their communication. Nothing really gets done unless I make a list, or I suggest what needs to be done. They know what they should be doing, but they don't attempt to do too much more unless you request it. They don't do anything extra, and they don't communicate anything to me or ask me if I need them to do anything else.

  • Dennise Z

    I liked that the caregiver that they sent was very reliable. My husband really liked her. The VA assigned them to us, and I don't think that they could have done anything else to make a difference.

  • Janet M

    I really like this agency, they are very close to where I live, and the caregivers are well-trained. These services are very important to me because I get around with a walker or wheelchair. The caregivers also take me to all of my appointments.

  • Joyce E

    They are very prompt. All the caregivers can be more helpful.

  • Nila Jean M

    I think the agency is attentive, put in personal attention, and have a high quality of employees. The caregivers just look after the needs they provide. She is comfortable.

  • Elliot G

    They always answer, and they always get someone to cover if it's needed. They drive my dad to physical therapy.

  • Joan C

    I like that they work with me on scheduling. They help her get ready in the mornings and give her breakfast.

  • Anonymous

    They need to have more consistent caregivers. They need to help out around the house a little more. He can't do hardly anything for himself.

  • Lisa E

    Better screening of their caregivers. They have sent me some people who should be caregivers, but they have also sent me some who should not.

  • Rhonda M

    I like the quality of the girl who is working for us The agency makes life easier by helping with Rhonda's physical therapy.

  • Charles B

    I liked that they were able to provide the help that I needed. They helped the most with my showers and doing my laundry.

  • Janice D

    I like the individual caregiver. They send lovely people to the house and be with me for many hours.

  • Howard "Bill" S

    They have filled all shifts needed. Be more timely and stay off the phones.

  • Janice P

    I would recommend them, because they are very dependable and trustworthy. It allows me to do some personal things that I otherwise would not be able to do.

  • Anonymous

    I like a couple of the caregivers. They could have a little more courtesy and understanding of people going through traumatic circumstances. The girls are wonderful.

  • Ann F

    I would tell them they're professional and knowledgeable about my needs. They ensure that I have a caregiver to fulfill my needs and help me.

  • Shirley "Skip" M

    I have recommended them. Laura, the owner, always goes the extra mile. The most they help me with is driving, because sometimes I'm afraid to drive in the morning.

  • Anonymous

    I like that they send caregivers that do a good job. I like that they make the meals and do light housekeeping.

  • Paul V

    I never had to ask a question. Everything was clarified. Every provider was professional. The schedule was very clear. They were always willing to jump right in and help. They understood our family situation.

  • Ellen L

    The young woman is friendly and does everything I ask. She washes me clothes for me. She polishes my silver for me.

  • Janet M

    I like their promptness and concern that someone is always here when they should be. They help me with my errands.

  • Bette N

    I get good care. They do all the driving and help me with laundry.

  • Agnes T

    I like that Home Helpers always gets the shifts covered. I like that the people they send have been very compassionate and that they care.

  • Randall J

    They need better respond times. They helped us with our daily routines, chores, and medicine. They helped us with our doctor's appointments.

  • Willard M

    I like the services that are provided. They are helpful and necessary. They have helped the most with the administration of my medications.

  • Michael P

    I like the young woman who they have sent to assist Mike and I. They have helped the most with the ability to help do anything that is necessary. You can't go wrong using Home Helpers.