Susan R

They are on time and professional, they are empathetic. They could not have had a greater impact.

Sharon O

The new caregiver is reliable, and it is convenient. The pay is too high.

Olga D

The administration and the caregivers at this agency are amazing. I have alot of confidence in them to care for the patients and they give us a break to handle other errands.

Susan W

They are very responsible. It helps me because I'm out of state.

Donna P

I have had two gals here since I needed help, and they have both done a great job. I have one leg, and they have been very helpful.

Charlie L

They are prompt, on time and will be here when they say they will. I like having assistance to do the things that I can't do during the day.

Renee F

For the caregivers to show up would've been something the agency could've improved for me to recommend them more. Actually done their job, took him places, do laundry, help us out with his care are some ways the provider to have a greater impact on his life.

Ellis M

Everyone we have had, they come in, they seem happy to be here, they treat my mother well. They will do some cleaning that I didn't ask them to do. My mother seems to like them. I can go to work and not worry that my mother is not being taken care of.

Suzanne H

They've been very responsive to my comments and questions.

Cathy S

I like that the agency keeps us informed. They are there and helping. The caregivers make sure that they are safe. They help without taking over.

Phyllis D

I like this agency because, the caregivers, we currently have. Shannon woods stole from us, and we would have liked to see more come of this because she is now just working for another caregiving agency. The agency could have done more to protect the other clients out there for that. That is the only thing I have has a problem with. Sandy, Kathy, Tina, Barb, Lele have all been very professional. This agency has allowed us to continue our business because of the help they provide. That has made the experience positive.

Anonymous

I would tell them that the visiting helpers are friendly and nice. There are too many of them at the moment; we don't have a specific one yet, and I was thinking we would have one that would come the days that we need them. Phil does a lot of sleeping, so there is plenty of time for them to do other things, and I guess it's up to me. Because I don't think they do anything really on their own, I have to suggest what they do. I am getting use to it. It's very weird for me.

Anonymous

They could have the people come on time. They help me get up.

Sally J

I would want them to improve on the scheduling. I think they are having a hard time finding people to fill in. I think they do a good job for what they have to do, but it is hard for them when they do not know where they are going or when.

Gerald B

I like the caregivers, they were very organized and helpful. They taught me things. She really pushed him and got him going. It was great.

Michelle L

I told someone to use them the other day. They were friendly when we arranged everything and had everything we need. They help with meals and cleaning.

Bryan S

I would like more consistent knowledge from each caretaker. Either the prior caretaker needs to communicate with the one or they need more training so we do not have to repeat things. I would again just say training of the caregivers, one time they were supposed to lock the door, and they did not listen.

Christine S

I like that the communication so far has been great. They have helped the most with daily task reminders, because of cognitive issues.

Carol H

They have a good system. They do what is needed.

Joan W

I have had no problems with them. It helps me a great deal.

Anonymous

I have a puzzle set up and I have one caregiver who loves puzzles and spends most of her time there. I love puzzles too, but I think there are other things we could be doing. Everyone has been really nice. I have been able to get more things done with their help. It keeps me from being alone all day, which is helpful. Nobody is awful. They have been taking me to doctor appointments, and that is helpful because my daughter works.

Lois L

The agency is very accommodating, and my caregiver goes above. I wouldn't be able to get around if it wasn't for my caregiver.

Jennifer S

I like the caregiver we have from them. We've had some disagreements with the agency, but we love the caregiver that we have from them. The agency has made my experience positive by letting us keep our caregiver. The level of care that we get is wonderful.

Tim B

They seem to do a good job all around. They could lower the prices.

Barbara D

My caregiver is out right now because she broke her leg, they replaced her with someone else while she gets well. They are good at replacing a caregiver when it is needed. They do well, I like it when they can cook for me.

Rick F

The agency could improve with more consistent help. The agency could make our lives easier with better training for the caregivers.

Gary M

When the agency first started, they told us we would have 1–2 caregivers, and we have gone through eight caregivers in about a month. My mom likes all the caregivers and gets along well with them.

Rita K

I like that they have been very aware of Eric's needs and fir the caregivers to his situation. They have helped the most by giving us a break and it has helped out situation at home.

Jack M

The agency could hire quality caregivers, better communication from Home helpers, and better backup when a primary caretaker isn't available. If you could improve on some of your basic services would improve my quality of life. The thing that gives some the most headache is when the caregiver doesn't show up with notice.

Leonard K

The people they send are really pleasant. They do anything we ask them. They give me a shower and they are really helpful.

Deb B

The agency has been helpful with my mom's needs. The caregivers help us when we are not able to be there.

Jerry K

The workers could be on time. The care is excessive for what we need, but it's good service.

Carl H

They follow up with their people. I see what they do, because I'm here in the morning for about an hour, getting my things together.

Anne K

I think that they could be better with the scheduling and improve. They have helped the most with giving our family comfort and confidence that dad is being cared for.

Adam K

They have met or excelled our expectations and needs. They have allowed my parents to stay in their house.

Lynne S

They can dress appropriately. Helping with my housework and shopping.

Pam S

We have trouble getting replacements. It helps keep her on schedule when I have to work.

Ray Z

I like this agency, because they are very approachable. You can always call, and they are always solving my problems. This agency has made this experience positive by, being flexible to our needs.

Anne K

I like that they have been helping us out for about 6 months and some days are better than others but overall It's pretty good. I like that they come and clean the house and have conversations with them.

Anonymous

They keep in touch with you, and they are easy to talk to, and they try to be flexible. They are willing to work with you if there are challenges.

Tim B

They seem to be dependable. It is very helpful with the cleaning and bathing.

Jacqueline N

They were flexible, and the caregivers were nice. It allowed me to get out of the house to work.

Kathy U

I like this agency because the caregiver is very nice and accommodating. My life has been easier because the girls are always on time, and they know what they're doing.

Darlene H

I like this company because she's very friendly and easy to talk to and with. My life is easier by knowing she's there.

Joan F

We have had some issues with billing. They need more transparent. We don't get to see the caregivers time slips and forms they fill out when they get paid. Sometimes caregivers don't show up. Some caregivers don't interact a lot with her, but some take good care of her. If they change a shift, they do always reach out to let us know.

Steve N

The gentleman that came was very attentive. He helped him stay clean.

Doris G

I was very satisfied with them. It was nice to have somebody take care of me, now I have my daughter doing that. There are bound to be differences in personalities.

Barbara D

I like that they are just very helpful. They are just great.

Greg L

The service was very good, and I loved our caregiver. They helped him physically and mentally to get through the day.

Beverly H

I liked that they were pretty helpful when my mom needed to go to the hospital. They took my sister with them.

Rita K

They need to have more staff available. When they are here they are wonderful. It gives us more freedom while Eric is getting great care. It's a big relief for us.

Colleen M

My caregiver is the best. She is amazing and helpful. They found my caregiver for me.

Tom C

They had a good level of service and professionalism. It helped me free up my time to do other things.

Joan F

I would recommend them because they do a decent job, they do find a replacement if I need them to. They hire who they hire, and they do the best they can. They could have a bit better communication to make my life easier.

Adam K

So far, it's been a pleasant experience. They have been happy with the services provided. They provide care for senior patients.

Bill G

This caregiver gives me decent bathes. The caregiver does what she says she is going to do.

Linda L

They are very caring and very good at their job. It gave me a break from care. It made life less hectic.

Robert "Bob" H

I like how organized they are. They come as usual. They come on time and they come when they are supposed to. If they are sick, they get someone to take their place.

Peg K

The agency is very flexible and do a good job in matching home helpers. If I didn't have someone come in, I wouldn't be able to leave the house.

Susan U

They provide good caregivers. They aide me with showers, medication, and food.

Adam K

They work hard to get a hold of me. My mother's dementia has been progressing and needs a lot of care. It frees up my day.

Pam S

They sometimes have scheduling issues. They can't find people replace those who can't come. They help with daily tasks. They help with personal care.

Ray Z

They do a wonderful job. I would get behind them 100%. The caregiver cooks and we do exercises.

Nancy V

They were prompt. They provided good care when I was not around.

Joan F

Communication with the family could be improved. When the family called in with some concerns, it wasn't handled between the caregivers and the agency. Communication between me and them and if I expressed concern, they should handle it. That's a big one.

Larry S

They were fantastic. He enjoyed their visits and conversations. There was a lot of peace of mind.

Diane K

They were very communicative and checked in a lot, they all seemed in sync, and the caregiver was excellent with my daughter. They understood what we were looking for and they took her to activities.

Joanne S

I like how they are responsive to our needs. They worked to get a good fit for a caregiver.

Tim B

They were pretty straight forward, communication was great, handled themselves well. She helped the most by cleaning and conversation while doing cleaning.

Michele B

We had some trouble in the beginning with requesting a permanent person, but they figured it out. It was confusing because we had different people in the first couple of weeks.

Everett W

I like the cooperation, anything I ask they comply and attempt to do it, I have not been turned down by any requests. I live alone, and they provide me with health, 3x a week.

Betty S

I like that the agency calls me immediately if Mary isn't responsive, and they always offer me feedback about her since I am not in the same location. Having the services is good; she is not complaining. She will let you know if things are not going well.

Catherine C

She is fantastic. I don't recall there being any issues with the agency. It's been a life saver.