
Home Helpers of San Mateo County
Home Helpers of San Mateo County
We provide non-medical (private duty) senior home care to individuals who wish to remain safe and independent in their home. We also help individuals who are recovering from surgery, injury, or dealing with long term illness. We can help with short hourly caregiver visits, or provide round-the-clock care, either hourly, or with our Live-In Care.
655 Miramontes St., Half Moon Bay, CA, 94019 94018 94019 94020 94022 94024 94025 94026 94028 94061 94062 94063 94066 94301 94302 94303 94304 94404
- Alzheimer's Care
- Companion Care
- Housekeeping
- Dress & Grooming
- Laundry
- Incontinence Care
- Bathing
- Mobility Assistance
- Medication Reminders
- Respite Care
- 24-Hour Care
- Eating Assistance
- Transfer to/from Bed
- Exercise Assistance
- Safety Supervision
- Transportation
- Hospital Discharge Assistance
- Prescription Pick-Up
- Doctor Visit Companionship
- Grocery/Errand Assistance
- Hospice Support
- CreditCard
- Check
- Long-Term Care Insurance
- Other Options
2022

Best of Home Care
Top 100 Leader in Experience
Awarded to the top 100 agencies with the highest Overall Satisfaction (OSAT) scores.
2025, 2024, 2023, 2022, 2021, 2020, 2019, 2018
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
Awarded for superior client & caregiver satisfaction ratings.
2025, 2024, 2023, 2022, 2021, 2020, 2019, 2018
Best of Home Care
Provider of Choice
Awarded for outstanding client satisfaction ratings.
2025, 2024, 2023, 2022, 2021, 2020, 2019, 2018
Best of Home Care
Employer of Choice
Awarded for outstanding caregiver satisfaction ratings.
Agency Rating
Anonymous
I like that the people are capable and pleasant. However, I would want them to improve the reliability of the caregivers. They need greater reliability, and it is important to know when someone is going to show up.
3.75 / 5Dana T
I like that the caregivers keep quiet when they are providing services. The caregivers are always available to help me.
4.75 / 5Eldie G
I like that they are interested in their patients. I like that I have a caregiver who is caring for my husband.
5 / 5Anne G
I like that they send other caregivers out when someone cannot make it. I like that they have been professional. I like that the setup was easy. They met me with the paperwork and sent someone out the same night to care for my mother.
4.75 / 5Dixie F
I liked that they would let me know when people couldn't come. They worked hard with me to find someone. They helped by physically being here.
5 / 5Jan L
I like Home Helpers because they've sent good caregivers. Home Helpers could make things easier by being able to fit my scheduling needs better.
3.75 / 5Anonymous
Home Helpers could make the schedule better and spend more time with the patient. They helped the most by giving information that was useful. They were good listeners who were nice.
4 / 5Giovanna G
I think for the most part, the people that work there are pretty good with my mom.
4 / 5Kelleen L
I like that the caregiver was great with my mom and my mom has her favorite. I like that they found very good caregivers.
5 / 5Carl A
They are extremely communicative. My Dad has someone to talk to.
4.75 / 5Werner S
I like the care and the company. The general attention to daily life and solving problems is helpful.
4.75 / 5Sandra "
I would like the caregivers to be more qualified. We were able to get them last minute, which was a great help.
4 / 5Carol S
I love the fact that they have gotten back to me in the past. On the weekends, he is in a much better mood. On the weekdays, he is not as excited.
4 / 5Julie M
They are very accommodating. The staff has been awesome. Will my illness and my husband's surgeries, we wouldn't have managed.
5 / 5Angela V
It was hard for Home Helpers to find the right people, but once they did, it was great. They help with everything. It's made a difference in everyone's life. I didn't have to worry about his blood pressure or medications.
4.5 / 5Siba R
I like that they are very prompt in their service, keep track of their people, and the people maintain the time. It is very positive. They came promptly, did everything in their power, and it was very positive.
4 / 5Sharon D
I would recommend them because they think of things that I might need. They help me do everything.
5 / 5John D
They're responsive and responsible. I wouldn't be able to survive at home without them.
5 / 5Mike G
I would recommend them because they were very efficient and courteous and easy to work with. When we started out, we did not know how to go about getting help with her and they introduced me to the kinds of things I should have been looking out for.
4.5 / 5Judith S
I liked the management, and that most of the resources were local to the coast. They had a high attention to detail.
4.5 / 5Julie M
I like the quality of the staff and that the management is very responsible. The provider has helped me the most with activities of daily living and physical care.
5 / 5Degno "Dan" V
They are very efficient. They are kind.
3.75 / 5Anonymous
I like that they replace caregivers when they are unable to come. Most of the people I have met are pleasant and kind. The agency has been helpful, it makes life a little easier for me.
4.25 / 5Dana T
They will do anything like do my shoes. It takes care of my meals and takes care of whatever else comes along.
5 / 5Carmen L
I would recommend them because of the reference I got, and they are reliable. It gives me a chance to disconnect from my mother and gives me time to myself.
4.5 / 5Julie M
They are well organized, responsive and the person I have from them is very satisfactory. Help prepare food, beverages, change the bed and do laundry, pick up packages, groceries and walk with me. Whatever I need.
4.75 / 5James A
If I run into an emergency with a caregiver who calls at the last minute and says they can't show up, the agency is very responsive in finding somebody else. The caregivers that we settled with have been wonderful. They are always there when I need them. For example, I was out of town and one of the caregivers, literally at the last possible moment, couldn't show up. They persuaded the caregiver on duty to hang out on a little bit longer. They searched and found somebody to come in. It gave me peace of mind while I wasn't here.
4.75 / 5Inga S
It went from excellent to poor. I could recommend it, but watch what you're getting. We had one lady sent was older than my wife. She couldn't handle her. My wife fell getting out of the shower. We had another one who was tremendous. It was inconsistent.
2 / 5Betty T
I would recommend them because they are very friendly and nice. They are understanding and compassionate and always there when you need them. He has improved quite a bit since they have been here. I contribute a lot to what they have been doing and the friendliness they have for him.
4.75 / 5Charmaine W
I like that they are quick to respond to my requests. They have provided caregivers that really care about their job and they honestly have the patience and the wellbeing of the clients at the front.
5 / 5Marge L
She is attentive. She helps me.
4.75 / 5Dick B
They were very accessible and exceptional. They gave me some free time while my husband was recovering from surgery.
5 / 5Carl A
They caretakers had been great and good flexibility. It helps with their independence.
4.5 / 5Annette S
They are very consistent and they come on time every day. They let me get stuff done outside of the house.
5 / 5Eldie G
They send good helpers to help my husband. They really help me and make my day better by doing the things I can't do.
5 / 5Carol S
I like that they have been very receptive to updates and calling when they have questions about the care. They have had someone who goes there five nights a week to help him get ready for bed and into bed.
4.75 / 5Sharon D
One thing I like about the agency is they care about what they are doing, and they ask me how I feel. If they were not here, I would not get things done.
5 / 5Annette S
I liked that the caregivers they sent us were all very good, caring, and hard working. They were always responsive when we had any issues. They were very helpful.
5 / 5Degno "Dan" V
I like that they're so helpful and friendly, it's a pleasure to have them. The most helpful part is that they're always on time and everything you ask them to do they do it.
4.5 / 5Carol S
I would recommend this agency because of their adaptability. The caregivers have bonded with the client. The client is so hard to read on what he prefers with the services.
4.25 / 5Pamela "Pam" J
They come on time and I can ask them to do a variety of things that help, and they are kind and responsive. They helped with food and things in the house that needed to be done and helped with anything physical.
5 / 5Anonymous
They are pretty responsive and proactive. The people they send over weren't always the best fit.
4 / 5Carolyn G
I liked dealing with Betsy. The caregivers helped with washing dishes.
5 / 5Antoinette R
If something comes up, or if someone is going to be out, they call me to see what they can do for me, or if they can replace the caregiver. I wouldn't see anybody else if it wasn't for them, I look forward to seeing them every day. They have nice personalities.
4.75 / 5Lance G
I like that they provided us with quick care. I like that the staff is flexible.
5 / 5Sharon D
They are very thorough and they seem to have a list of things they plan to do and follow through on that. They are cordial and I haven't had a problem with any one of them. They drive me to the store and my classes.
4.5 / 5Angela V
There has been some miscommunication between the office and the caregiver. I have more free time.
4.25 / 5Jim B
The care givers are well trained and work with my husband. The care is good and consistent. I can plan other things for my life.
4.75 / 5
About This Award

Best of Home Care
Leader in Training
The Best of Home Care® – Leader in Training award recognizes home care agencies that provide specialized care for clients and career growth for care professionals through a commitment to continuous learning. This annual award is based on your training completion rates.
- ✓ Have 10+ learners complete at least 1 training course for the year.
- ✓ Average 8+ Activated Insights Course completions per care professional for the year.
- ✓ Utilize Activated Insights Training for at least 3 months.
About This Award
Best of Home Care
Top 100 Leader in Experience
The Top 100 Leader in Experience award is the highest honor we bestow, recognizing the 100 agencies with the highest Overall Satisfaction (OSAT) scores in North America. This annual award is based on the results of your client and care professional experience surveys.
- ✓ Attain one of the 100 highest Overall Satisfaction (OSAT) scores in the industry for the year.
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
The highest recognition based on satisfaction scores a home care agency can earn, “Leader in Experience” means best-in-class ratings from clients and caregivers. Leaders in Experience award winners must also qualify for Provider of Choice and Employer of Choice awards.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.9+
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Provider of Choice
The Best of Home Care – Provider of Choice award signifies high client satisfaction. This award is based on satisfaction ratings gathered from verified clients. To qualify, an agency must outperform other home care agencies in their geographic region in addition to other criteria.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 client satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey clients for at least six consecutive months.
About This Award
Best of Home Care
Employer of Choice
Home care agencies that qualify for “Employer of Choice” have earned high marks from their caregivers. Great care starts with happy care professionals and to qualify, “Employers of Choice” must outperform other local competitors in caregiver satisfaction based on scores and feedback gathered from verified care professionals.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 employee satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey employees for at least six consecutive months.