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Griswold Home Care – New Castle County

Griswold Home Care – New Castle County

Griswold Home Care has been in business over 30 years in New Castle County. Caregivers go through a 15 step proprietary hiring process, they are bonded and insured and they can assist with personal care, homemaking and companionship. We are known for our responsiveness 24/7 and we offer health and 401K benefits to caregivers who qualify.

15 Reads Way, Suite 201, New Castle, DE, 19720 19701 19702 19703 19706 19707 19708 19709 19710 19711 19713 19714 19715 19716 19717 19720 19730 19731 19732 19733 19734 19735 19736 19801 19802 19803 19804 19805 19806 19807 19808 19809 19810 19850 19880 19899

Phone: 302.456.9904

Zip Code: 19720

City: New Castle

State: DE

  • Alzheimer's Care
  • Companion Care
  • Housekeeping
  • Dress & Grooming
  • Laundry
  • Incontinence Care
  • Bathing
  • Mobility Assistance
  • Medication Reminders
  • Respite Care
  • 24-Hour Care
  • Eating Assistance
  • Transfer to/from Bed
  • Exercise Assistance
  • Safety Supervision
  • Transportation
  • Hospital Discharge Assistance
  • Prescription Pick-Up
  • Doctor Visit Companionship
  • Grocery/Errand Assistance
  • Hospice Support
  • Medicaid/Medicare
  • Veteran's Assistance
  • Workers' Compensation Insurance
  • Long-Term Care Insurance
  • Other Options

2025

Best of Home Care

Leader in Experience

(Formerly Leader in Excellence)

Awarded for superior client & caregiver satisfaction ratings.

2025, 2024, 2023, 2022, 2021

Best of Home Care

Provider of Choice

Awarded for outstanding client satisfaction ratings.

2025

Best of Home Care

Employer of Choice

Awarded for outstanding caregiver satisfaction ratings.

Agency Rating

  • Barbara J

    She was excellent, and she was on time. She was very pleasant and wonderful. It was great, because I knew someone was taking care of my mom.

  • Ellen N

    The way they communicate with me. It makes my life easier when Virginia is here.

  • Jackie C

    I like that the two caregivers are doing a good job. I can only speak to the caregivers and I feel they're doing a good job for the most part with my mother.

  • Amy C

    I like the communication and the caregiver is awesome. Somebody is always there with her and we don't have to worry. We all live out of town and it gives peace of mind.

  • Bill K

    If someone can't make it, they find someone else. They'll call you and tell you when they have someone else. It is a pretty good service.

  • Anonymous

    I liked that it was prompt and the aides took a personal interest in the client. They did whatever was needed. They helped my sister start walking around.

  • Doug A

    They show up on time. She likes them.

  • Barry K

    The agency has great employees. There have only been a couple of times when medication was not given.

  • Edna W

    One thing I like about the agency is the case manager comes over quarterly to check in. If a caregiver can not make it, they always call us and let us know.

  • Anonymous

    They could have more availability for daytime help. They are up all night and help her whenever she needs it.

  • Joan A

    I like that they are responsive and the quality of people. The people provided to help me have been most helpful.

  • Mary H

    I only have dealt with the director and our homecare aide, so I don't know a lot of them. I have heard a lot of good comments from others. We only have services 4 hours a week and she does everything I ask, and I am satisfied with that. For me personally, it provides me peace of mind just knowing someone is here in case he falls or needs some help.

  • Tom S

    They were easy to work with. They take care of problems right away and are very thorough. I wish they were more assertive with taking care of things.

  • Inez S

    They provided a lot of help for me. They were always on time. I don't know what we would have done without them. I had no problems with them.

  • John G

    I like this agency because they're reliable and they're good people. We've had a good experience. It's been very positive. They provide the services that we want, and it keeps her orientated.

  • Guy M

    I like the caregiver we have currently. They help me with the general care of my wife.

  • Ellen N

    I like the aide that is working with me. She does my laundry, takes the trash out, and makes my breakfast.

  • John L

    I like that they have reliable people. They help the most by dealing with her personal needs.

  • Anonymous

    They could try to find someone consistent. It was great until I found out they can't take my father anywhere.

  • John G

    They are very reliable in providing caregivers that meet our needs. These services free me up to run errands and work from home as well.

  • Marie U

    I like that they listen to you when you tell them what type of person you think would be a good match for your loved one. They have been great. They talk to her. They a re companions for her.

  • Richard R

    I love Carla, she is my agent. I haven't used them that much. They were both real nice women.

  • Dennis (

    I like the caregiver that we have. She takes very good care of my mother, is very conscientious, and on time. She genuinely cares. Our caregiver is a companion for my mom and also helps her with daily chores. My mom is a lot sharper when the caregiver is around because the caregiver is always interacting and engaging with her.

  • Joe V

    I like the quality of the people they have. Just the fact that she's there, my aunt doesn't fall down or try to do stuff she's not supposed to do.

  • Rose C

    The agency sends a good caregiver to our home. She is very helpful to me and my partner. Our caregiver helps my partner to move and she helps dress him. She makes sure to be near when he is bathing so that she can assist if he needs it. She helps me take him to the doctor.

  • Anonymous

    I don't have any problems with them. It helps a great deal. I have someone who comes to care for my mom.

  • Mary A

    Our aide was fantastic because we got along well with her, and I was with my father-in-law 24/7 and could not get him to go to the bathroom, but she was able to when she first came in here. The aide did it for him, and could not say enough about her. It was hard for my father-in-law to get used to someone in that short of time, but they were getting along.

  • Patricia C

    The communication is great and the care is great. They are helpful and understanding. We couldn't do anything without them.

  • Kristin S

    They staff is really great and friendly. It gives me and my sister a piece of mind.

  • Harriet M

    They have been consistent with the caregivers and responsive. They have helped me a great deal, especially at night so I could get great rest.

  • Joan W

    I like that they are always on time. I couldn't do the things I am doing now without their help.

  • Anonymous

    I liked Patrick, he was very nice and professional. When someone is done doing something, they should ask what more they could do instead of playing on their phones. Ask what else they could help with instead of sitting on their phone.

  • Leanne B

    They are very responsive and reliable. They ensure my uncle is safe and secure and has everything he needs.

  • Allison C

    I like that the aides are wonderful. I like that we can use it for medications.

  • Patricia C

    I would recommend them because they are responsive and easy to work with. I don't know what we would do without them, they check in on a regular basis.

  • Bill K

    I think they should make sure everyone has training. Everyone does things differently. I think they do a good job. They could make sure caregivers are trained and don't need to be trained when they come for the first time.

  • Marie U

    Gail has been fabulous, and they always follow up with me. She comes twice a day, and my mom is very happy with her.

  • Mark S

    I like that they stay in touch really well. Knowing there is a trained caregiver with her while we can't be there reduces our level of worry considerably.

  • Anonymous

    I'd like more accountability. They could pay more attention to her.

  • Mary A

    There are two aides who are very attentive and loving towards my mom. They have helped the most by keeping our two aides employed.

  • Kathy D

    We are very comfortable with them. It gives me a break. We don't have to worry with Jan caring for my mother.

  • Helena W

    They filled a shift immediately. They helped us the most by providing coverage immediately.

  • Leanne B

    I like that they are very friendly and very easy to work with. They check in on my uncle regularly, make sure that he is doing everything he is supposed to, and let me know if he needs anything.

  • Booker W

    They are prompt and have good personnel. They keep her from falling.

  • Linda Z

    I would not recommend it as much if it wasn't for Kendra or Charmaine. There is downtime surrounding my mother but we have been happy. If it wasn't for the agency we would not have my mom in assisted living.

  • Anonymous

    The two people that work with my mother the most are very nice. Really, they truly just help with her medication management, because she doesn't remember how to take it well. They're very good at that.

  • Anonymous

    The caregivers need additional training. The office is responsive and flexible. Have some different techniques because sometimes he gets combative. The caregivers could take more initiative.

  • Susan M

    I like that they are responsive and the quality of the caregivers. The caregiver and my father will agree on a show to watch together each evening.

  • Anonymous

    I am very pleased with the caregiver who comes out, she is an excellent caregiver. She assists my husband to the doctor. She gets him prepared in the morning.

  • Diane R

    I just like their service, promptness, and I haven't had issues with the people that I've gotten. The most helpful part about their service is them being able to shower my husband.

  • Frank a

    They are very dependable. She has Alzheimer's, and in any type of situation, they are right there and they are very attentive.

  • Arthur T

    They are easy to work with. They provide the care.

  • Louis C

    I like that my mom adapted to the caregivers. My mom needed her medicine on a regular basis.

  • Dennis (

    I think my mom has had excellent care so far. They have taken a lot of the burden off of me, and my mom has really blossomed with the companionship.

  • Eleanor R

    The agency responds promptly to me. The agency provides much-needed care for my mom.

  • Blake C

    The agency has been able to find a caregiver based on our needs and in a timely manner. The agency could give us a live in caregiver I had to be at the house constantly because she had a heavy accident, and it wasn't a good fit.

  • Joan W

    They are very nice people. I used them before for my mother and they were wonderful. So when I needed help, I called them. They are prompt, caring, and meticulous. It allows me to stay in my home.

  • Tamika W

    I like the quality of care. Their staff is very knowledgeable. The hours are very good. The hours fit my schedule. They are very convenient to allow me to get things done when they are working with my dad.

  • Renate S

    Anybody who needs it and can afford it. It makes me able to stay at home