
FirstLight Home Care
FirstLight Home Care
How We Help We provide quality, affordable, non-medical in-home care for adults of all ages so that they can enjoy the best quality of life wherever and whenever they need it. Whether for seniors that need some assistance in order to stay in their homes, families with members who have special needs or disabilities, those recovering from an illness or surgery, even people who just need someone to talk to and visit with as they move through life, we are your alternative for care when and where it?s needed most... for several hours a week up to full-time, live-in situations.
Our companion care, personal care, and even our personalized, engaging dementia care services are available at home, in nursing and assisted living facilities, and hospitals?wherever they can do the most good. Plus, our innovative client and family tools ensure that you're engaged and informed of your loved one's care every step of the way.
28163 U.S. Highway 19 North, Suite 206, 2nd Floor, Clearwater, FL, 33761 33701 33702 33703 33704 33705 33706 33707 33708 33709 33710 33711 33712 33713 33714 33715 33716 33730 33755 33756 33759 33760 33761 33762 33763 33764 33765 33767 33770 33771 33772 33773 33774 33776 33777 33778 33781 33782 33785 33786 34652 34653 34654 34655 34667 34668 34669 34677 34683 34684 34685 34688 34689 34690 34691 34695 34698
Call for a list of available services.
Call for available payment methods.
2025, 2024, 2017, 2016, 2015
Best of Home Care
Provider of Choice
Awarded for outstanding client satisfaction ratings.
Agency Rating
About This Award

Best of Home Care
Leader in Training
The Best of Home Care® – Leader in Training award recognizes home care agencies that provide specialized care for clients and career growth for care professionals through a commitment to continuous learning. This annual award is based on your training completion rates.
- ✓ Have 10+ learners complete at least 1 training course for the year.
- ✓ Average 8+ Activated Insights Course completions per care professional for the year.
- ✓ Utilize Activated Insights Training for at least 3 months.
About This Award
Best of Home Care
Top 100 Leader in Experience
The Top 100 Leader in Experience award is the highest honor we bestow, recognizing the 100 agencies with the highest Overall Satisfaction (OSAT) scores in North America. This annual award is based on the results of your client and care professional experience surveys.
- ✓ Attain one of the 100 highest Overall Satisfaction (OSAT) scores in the industry for the year.
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
The highest recognition based on satisfaction scores a home care agency can earn, “Leader in Experience” means best-in-class ratings from clients and caregivers. Leaders in Experience award winners must also qualify for Provider of Choice and Employer of Choice awards.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.9+
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Provider of Choice
The Best of Home Care – Provider of Choice award signifies high client satisfaction. This award is based on satisfaction ratings gathered from verified clients. To qualify, an agency must outperform other home care agencies in their geographic region in addition to other criteria.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 client satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey clients for at least six consecutive months.
About This Award
Best of Home Care
Employer of Choice
Home care agencies that qualify for “Employer of Choice” have earned high marks from their caregivers. Great care starts with happy care professionals and to qualify, “Employers of Choice” must outperform other local competitors in caregiver satisfaction based on scores and feedback gathered from verified care professionals.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 employee satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey employees for at least six consecutive months.