Desire Home Care
Desire Home Care
Desire Home Care provides the highest quality and compassionate in-home care for seniors and people with special needs. We pride ourselves in providing the quality of care our consumers desire. A team of well-trained and dependable office staff and certified caregivers provide home care service that improve our consumers quality of life.
3742 Tibetts ST, STE 202, Riverside, CA, 92505 91701 91708 91709 91710 91730 91737 91739 91748 91752 91761 91762 91763 91764 91765 91766 91784 91786 92220 92223 92230 92314 92315 92316 92320 92321 92322 92324 92325 92333 92335 92336 92337 92341 92346 92352 92354 92359 92373 92374 92376 92382 92385 92399 92404 92405 92408 92410 92411 92501 92503 92504 92505 92506 92507 92508 92509 92518 92532 92543 92544 92545 92548 92551 92553 92555 92557 92562 92563 92567 92570 92571 92582 92583 92584 92585 92586 92587 92590 92591 92592 92595 92596 92821 92823 92860 92879 92880 92881 92882 92883 92886 92887
- Alzheimer's Care
- Companion Care
- Housekeeping
- Dress & Grooming
- Laundry
- Incontinence Care
- Bathing
- Mobility Assistance
- Medication Reminders
- Respite Care
- 24-Hour Care
- Eating Assistance
- Transfer to/from Bed
- Exercise Assistance
- Safety Supervision
- Transportation
- Hospital Discharge Assistance
- Prescription Pick-Up
- Doctor Visit Companionship
- Grocery/Errand Assistance
- Hospice Support
- Medicaid/Medicare
- Cash
- CreditCard
- Check
- State Non-Medicaid Program
- Veteran's Assistance
- Workers' Compensation Insurance
- Long-Term Care Insurance
- Other Options
2023, 2022, 2020
Best of Home Care
Provider of Choice
Awarded for outstanding client satisfaction ratings.
2022
Best of Home Care
Employer of Choice
Awarded for outstanding caregiver satisfaction ratings.
Agency Rating
Aljay H
They are easy to get a hold of. I don't use them on a daily.
4.5 / 5Samuel B
They are easy to work with. They are always there when we have questions.
5 / 5Anthony B
It takes long to get a hold of them. They provide respite when needed. The providers have been great so far.
4.25 / 5Adriana J
When they transitioned to the app, they have a lot of issues with the app the caregivers clock in and out on. I have proof they are here, but it's an ongoing problem. I like that they are here for them when I need a little extra help.
4.25 / 5Samantha R
I like everything; they have been responsible and punctual. They are there ready to help and answer quickly.
5 / 5Esther A
The staff keeps in touch. The services give me a lifestyle.
4.75 / 5James R J
Well, I like that Desire Home Care has provided me good services. They have helped the most with being dependable for me and the caregiver is able to supply my needs.
5 / 5Josefina C
I'm very satisfied. I'm very good with the agency. Sometimes, if the caregiver can't make it, they let me know, and they ask me if I need another caregiver.
5 / 5Ethan A
They provide good service. I can go to work and my mom is able to be the provider.
5 / 5Mathew V
I would recommend it because they have been great to my family. Everyone from top to bottom has been helpful.
5 / 5Robert Bobby M
The agency allowed us to use his brother as his caregiver. It helps keep him accountable for his actions since it's a family member.
4.5 / 5Liam G
They are very easy to communicate with. It allows me to have time to myself and to get things done without worrying about his safety.
5 / 5FRANCISCO O
The agency can improve its management. The caregiver is excellent.
4 / 5Daniel B L
I like how they are very thorough and how they communicate with me, they follow through with my needs. They have helped the most with thriving with structure and being able to keep the same person for a while.
5 / 5Jorge L
I like that we can pick our own provider. They make life easier because I can go out without worry.
4.5 / 5Emanuel M
For their communication and scheduling, they need something like an app to see the schedule; it's hard to reach someone. Just working with me.
4.25 / 5Aymee P
It helps me out with my son and be able to run errands. This allows me downtime and freedom because he is with me all the time.
4.75 / 5Diego G
The attention is very well. We do recommend them. Thanks to this program, I have more people to help me with him, so it has a good impact on my life.
4.75 / 5
About This Award
Best of Home Care
Leader in Training
The Best of Home Care® – Leader in Training award recognizes home care agencies that provide specialized care for clients and career growth for care professionals through a commitment to continuous learning. This annual award is based on your training completion rates.
- ✓ Have 10+ learners complete at least 1 training course for the year.
- ✓ Average 8+ Activated Insights Course completions per care professional for the year.
- ✓ Utilize Activated Insights Training for at least 3 months.
About This Award
Best of Home Care
Top 100 Leader in Experience
The Top 100 Leader in Experience award is the highest honor we bestow, recognizing the 100 agencies with the highest Overall Satisfaction (OSAT) scores in North America. This annual award is based on the results of your client and care professional experience surveys.
- ✓ Attain one of the 100 highest Overall Satisfaction (OSAT) scores in the industry for the year.
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
The highest recognition based on satisfaction scores a home care agency can earn, “Leader in Experience” means best-in-class ratings from clients and caregivers. Leaders in Experience award winners must also qualify for Provider of Choice and Employer of Choice awards.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.9+
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Provider of Choice
The Best of Home Care – Provider of Choice award signifies high client satisfaction. This award is based on satisfaction ratings gathered from verified clients. To qualify, an agency must outperform other home care agencies in their geographic region in addition to other criteria.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 client satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey clients for at least six consecutive months.
About This Award
Best of Home Care
Employer of Choice
Home care agencies that qualify for “Employer of Choice” have earned high marks from their caregivers. Great care starts with happy care professionals and to qualify, “Employers of Choice” must outperform other local competitors in caregiver satisfaction based on scores and feedback gathered from verified care professionals.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 employee satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey employees for at least six consecutive months.
