
BrightStar Healthcare
BrightStar Healthcare
Our Professional Care Team, led by a Registered Nurse Director of Nursing, delivers expert, compassionate, and personal care. Our care experts are ready to serve 24/7. RN oversight ensures the right care from the right people.
816 Greenbrier Circle Suite 208, Suite 102, Chesapeake, VA, 23320 23021 23035 23061 23066 23072 23076 23109 23119 23128 23130 23138 23185 23188 23314 23320 23321 23322 23323 23324 23325 23326 23327 23328 23430 23432 23433 23434 23435 23436 23451 23452 23453 23454 23455 23456 23457 23459 23462 23464 23501 23502 23503 23504 23505 23506 23507 23508 23509 23510 23511 23512 23513 23514 23515 23517 23518 23519 23523 23602 23603 23604 23605 23606 23607 23608 23662 23663 23664 23666 23669 23692 23693 23696 23701 23702 23703 23704 23705 23707 23708
- Alzheimer's Care
- Companion Care
- Housekeeping
- Dress & Grooming
- Laundry
- Incontinence Care
- Bathing
- Mobility Assistance
- Medication Reminders
- Respite Care
- 24-Hour Care
- Eating Assistance
- Transfer to/from Bed
- Exercise Assistance
- Safety Supervision
- Transportation
- Hospital Discharge Assistance
- Prescription Pick-Up
- Doctor Visit Companionship
- Grocery/Errand Assistance
- Hospice Support
- Cash
- CreditCard
- Check
- Workers' Compensation Insurance
- Long-Term Care Insurance
- Other Options
2024, 2023, 2020, 2018
Best of Home Care
Provider of Choice
Awarded for outstanding client satisfaction ratings.
Agency Rating
Jefferson H
The nurse they provided took time out of her day to come over and help us figure out all of the equipment that we were given, they went above and beyond. The nurse is completely on top of caring for him.
5 / 5Anonymous
It really depends on who they send to you. It was easy working with them. I could get assistance almost immediately. Ms. Linda was amazing. She was responsive, and I could text and call her throughout the day. She would get back to me in 24 hours. She would come to the house if I needed something.
4 / 5Mary Jane M
I like that they are very easy to deal with. I have daily cares that someone comes in and does for me, I appreciate that.
5 / 5Cindy N
All of the caregivers have shown up when they said. They are on time and courteous. They are caring for my mom so I can do things.
5 / 5Mike
They took the time because they didn't need to help me because I'm a temporary customer. Very nice to help me. They had a problem with a nurse, and they stepped up and found someone within the hour. Customer care is outstanding.
5 / 5Nancy B
I would recommend them because of the quality of the caregiver that we have. They are very good. It has been a positive experience because they make sure the caregivers arrive on time and they are caring people.
5 / 5Jefferson H
The caregivers we had were awesome. I couldn't pack the wounds like I was supposed to do. So they did it.
5 / 5
About This Award

Best of Home Care
Leader in Training
The Best of Home Care® – Leader in Training award recognizes home care agencies that provide specialized care for clients and career growth for care professionals through a commitment to continuous learning. This annual award is based on your training completion rates.
- ✓ Have 10+ learners complete at least 1 training course for the year.
- ✓ Average 8+ Activated Insights Course completions per care professional for the year.
- ✓ Utilize Activated Insights Training for at least 3 months.
About This Award
Best of Home Care
Top 100 Leader in Experience
The Top 100 Leader in Experience award is the highest honor we bestow, recognizing the 100 agencies with the highest Overall Satisfaction (OSAT) scores in North America. This annual award is based on the results of your client and care professional experience surveys.
- ✓ Attain one of the 100 highest Overall Satisfaction (OSAT) scores in the industry for the year.
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
The highest recognition based on satisfaction scores a home care agency can earn, “Leader in Experience” means best-in-class ratings from clients and caregivers. Leaders in Experience award winners must also qualify for Provider of Choice and Employer of Choice awards.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.9+
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Provider of Choice
The Best of Home Care – Provider of Choice award signifies high client satisfaction. This award is based on satisfaction ratings gathered from verified clients. To qualify, an agency must outperform other home care agencies in their geographic region in addition to other criteria.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 client satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey clients for at least six consecutive months.
About This Award
Best of Home Care
Employer of Choice
Home care agencies that qualify for “Employer of Choice” have earned high marks from their caregivers. Great care starts with happy care professionals and to qualify, “Employers of Choice” must outperform other local competitors in caregiver satisfaction based on scores and feedback gathered from verified care professionals.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 employee satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey employees for at least six consecutive months.