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BrightStar Care of Bedford/Manchester

BrightStar Care of Bedford/Manchester

BrightStar Care is a full service homecare & medical staffing agency located in Bedford, NH. We service all ages and provide 24/7 care. All care provided is under the oversight and direction of an RN and we are Joint Commission Accredited. We work with the VA as well as Long Term Care Insurance.

601 Riverway Place, Bedford, NH, 03110 03110

Phone: 603.637.4646

Zip Code: 03110

City: Bedford

State: NH

  • Alzheimer's Care
  • Companion Care
  • Housekeeping
  • Dress & Grooming
  • Laundry
  • Incontinence Care
  • Bathing
  • Mobility Assistance
  • Medication Reminders
  • Respite Care
  • 24-Hour Care
  • Eating Assistance
  • Transfer to/from Bed
  • Exercise Assistance
  • Safety Supervision
  • Transportation
  • Hospital Discharge Assistance
  • Prescription Pick-Up
  • Doctor Visit Companionship
  • Grocery/Errand Assistance
  • Hospice Support
  • Cash
  • CreditCard
  • Check
  • Veteran's Assistance
  • Workers' Compensation Insurance
  • Long-Term Care Insurance

2024

Best of Home Care

Top 100 Leader in Experience

Awarded to the top 100 agencies with the highest Overall Satisfaction (OSAT) scores.

2025, 2024, 2023, 2022, 2021

Best of Home Care

Leader in Experience

(Formerly Leader in Excellence)

Awarded for superior client & caregiver satisfaction ratings.

2026, 2025, 2024, 2023, 2022, 2021, 2020, 2019

Best of Home Care

Provider of Choice

Awarded for outstanding client satisfaction ratings.

2026, 2025, 2024, 2023, 2022, 2021

Best of Home Care

Employer of Choice

Awarded for outstanding caregiver satisfaction ratings.

Agency Rating

  • Katerina (

    The nurses are amazing, and I get to have this service done at my house. They always find well-trained nurses for me.

  • Kathy M

    They are an award-winning organization with an award-winning, friendly, and professional staff. If the caregiver can't make it for whatever reason, they call in advance to let us know what is going to happen. They've been wonderful.

  • Richard C

    The people I have come in contact with do a good job, are enthusiastic, and interesting to talk to. The impact it has had on my wife has been very positive. They are very friendly with her. They are knowledgeable and easy to talk to.

  • Anonymous

    They are very responsive, and the caregiver was great and helpful. My mom got better so we didn't need it anymore. It was very positive, they help with light housekeeping.

  • Sara S

    I find the people to be qualified and responsive. They have been responsive, and stayed in touch.

  • Doug N

    They are responsive. They have quality nurses. He is trying to maintain independence.

  • Irene

    They visit with the caretaker and the patient. They accessed the situation, and they choose who is a good fit.

  • Elaine

    I like that they keep me informed. They help me out tremendously. Because of them, I don't have to be with my mother 24/7.

  • Richard '

    They stopped coming to my house for the last few weeks for some reason. I need the help, so it's a huge impact.

  • Daniel W

    I like that they were prompt in getting me help. We have mobility issues so they can reach up into areas that I cannot reach.

  • Larry L

    Well, I think that they could retain the caregivers more often. They could make life easier by having more consistent caregivers with us and doing better at keeping them on.

  • Julie-Leah H

    We have been fortunate with some of the caregivers. The administrative staff is very good. This is an overwhelming chapter in our lives, and it is helpful to have people in place who are consistent and committed. It gives us our lives back.

  • Jennifer

    The whole process was smooth and we have a great caregiver. The caregiver has a different skillset than I do and provides great care to my grandmother.

  • Anonymous

    The staff was knowledgeable, and everyone was very kind. The provider helped me be able to go run errands and be able to leave my husband at home with someone.

  • Sara S

    I like the responsiveness. They are attentive to his needs.

  • Anonymous

    They have quality care. They help her recover from UTI.

  • Larry L

    I like that they are in constant contact if there is an issue. They make sure that my mom is happy. They cook for us.

  • Peg G

    I liked that as my mom's condition changed, and I requested immediate care, they did their best to accommodate that. The caregivers helped with personal care.

  • Audrey G

    I would like them to be honest about the state policies and not take advantage of families. We have a long-term overnight nurse. This allows my husband and myself to go to our jobs.

  • Cheryl K

    They found a good aide for us. The weekend help we get is good.

  • Diana

    The agency was credited by Medicare. They are experienced and well-trained. They are impersonal and care for their patient. I don't have to worry about my husband being in any danger, and the caregivers help with daily chores and relieve stress for me.

  • Jody D

    Some of the caregivers were not a good match, but they responded to us quickly. I can sleep better at night knowing he is cared for.

  • Cathy R

    They are always responsive and on top of things, and they covered the needs we had. It allowed me to continue my schedule at work. It was helpful to regain his strength and have assistance with showering, dressing, and hygiene.

  • Leah C

    I like that my nurse is nice and easy to schedule with. My nurse has been helpful.

  • Sandra K

    I like that they are easy to get a hold of, they're communication, and the quality of care is very good. They make life easier because it gives me peace of mind that he is getting the care he needs.

  • Larry L

    I like that the agency is easy to get in touch with and my mom loves her caregiver. Provider has feed up my time.

  • Lynne G

    Their communication is good. They were on time and willing to do what my mother asked.

  • Anonymous

    There is a lot of support. If I need to change a date or a time, that is easy. It has been wonderful for me so that I can get out of the house and run errands. My husband very much likes his caregiver. It would be better if the client was more motivated to help himself.

  • Jim K

    I like that they are responsive, responsible, and have good management of their staff. They were very good, and caring and built a good relationship with my mom which took a lot of stress off of me.

  • Jackie V

    I already have recommended this agency to others. The agency is highly communicative.

  • Elaine

    I like the constant communication and those who have been sent have been very good. I'm the sole provider for my mother and it has freed up some time for me.

  • LouAnn P

    The nurses are there and do a great job with my aunt. The caregivers have got her up and the environment is positive. She seems to be doing so much better mentally and physically.

  • Matthew S

    There's not much communication. For me, it frees up some of my time.

  • Aaron C

    There have been some gaps with scheduling, but overall, it is very good. Cam, my nurse, is excellent.

  • Leslie G

    Completely dissatisfied with policies, office personnel, and scheduling of care. As a healthcare advocate, they have made my life very stressful.

  • Lyla K

    They were very responsive to my requests and provided someone for the job. I could rely on their services, and the caregivers did what was needed and were always on time.

  • Shauna

    They haven't provided care. They sent someone who was not qualified. The person they sent didn't know how to operate a wheelchair.