BrightStar Care – IL – Orland Park / Will County
BrightStar Care – IL – Orland Park / Will County
BrightStar Care is dedicated to providing high quality services to populations who are compromised, handicapped or convalescing and are in need including the elderly, children, and those with recent hospitalizations. Our organization provides companion, sitter or personal care services at a patient's residence according to a plan of care.
9501 West 144th Place, Suite 302, Orland Park, IL, 60462 60401 60403 60404 60408 60410 60417 60421 60423 60431 60432 60433 60434 60435 60436 60441 60442 60446 60447 60448 60449 60451 60462 60463 60464 60467 60468 60481 60490 60491 60503 60538 60543 60544 60585 60586 60940 60950
- Alzheimer's Care
- Companion Care
- Housekeeping
- Dress & Grooming
- Laundry
- Incontinence Care
- Bathing
- Mobility Assistance
- Medication Reminders
- Respite Care
- 24-Hour Care
- Eating Assistance
- Transfer to/from Bed
- Exercise Assistance
- Safety Supervision
- Transportation
- Hospital Discharge Assistance
- Prescription Pick-Up
- Doctor Visit Companionship
- Grocery/Errand Assistance
- Hospice Support
- Cash
- CreditCard
- Check
- State Non-Medicaid Program
- Veteran's Assistance
- Workers' Compensation Insurance
- Long-Term Care Insurance
- Other Options
Agency Rating
Anonymous
The people they provided are very good. My only concern with this agency or any agencies, you have a 4-hour minimum. Oftentimes we don't need someone for 4 hours, and sometimes they leave in 2 hours, and we have to pay for 4 hours. They are very helpful in getting Karen up on the weekend.
4.75 / 5Paulina M
They always answer my phone calls and questions on time. When we were at the other agency, no one ever answered. Even if they don't know the answer, they'll always get back to me. I can always count on BrightStar. They have met my nursing needs.
4.5 / 5Mardie B
They were prompt, caring, and I liked the caregivers we had. Unfortunately, we didn't have the agency long, it was a short relationship. They made him lunch and stayed with him while I left.
4.5 / 5Jeff D
I have a good relationship with Kathy (the woman who runs the company) and Brian (Office Staff Manager) With the home health caregiver versus the place he is in now, there are more things I would have had to worry about.
4.25 / 5
About This Award
Best of Home Care
Leader in Training
The Best of Home Care® – Leader in Training award recognizes home care agencies that provide specialized care for clients and career growth for care professionals through a commitment to continuous learning. This annual award is based on your training completion rates.
- ✓ Have 10+ learners complete at least 1 training course for the year.
- ✓ Average 8+ Activated Insights Course completions per care professional for the year.
- ✓ Utilize Activated Insights Training for at least 3 months.
About This Award
Best of Home Care
Top 100 Leader in Experience
The Top 100 Leader in Experience award is the highest honor we bestow, recognizing the 100 agencies with the highest Overall Satisfaction (OSAT) scores in North America. This annual award is based on the results of your client and care professional experience surveys.
- ✓ Attain one of the 100 highest Overall Satisfaction (OSAT) scores in the industry for the year.
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
The highest recognition based on satisfaction scores a home care agency can earn, “Leader in Experience” means best-in-class ratings from clients and caregivers. Leaders in Experience award winners must also qualify for Provider of Choice and Employer of Choice awards.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.9+
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Provider of Choice
The Best of Home Care – Provider of Choice award signifies high client satisfaction. This award is based on satisfaction ratings gathered from verified clients. To qualify, an agency must outperform other home care agencies in their geographic region in addition to other criteria.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 client satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey clients for at least six consecutive months.
About This Award
Best of Home Care
Employer of Choice
Home care agencies that qualify for “Employer of Choice” have earned high marks from their caregivers. Great care starts with happy care professionals and to qualify, “Employers of Choice” must outperform other local competitors in caregiver satisfaction based on scores and feedback gathered from verified care professionals.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 employee satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey employees for at least six consecutive months.
