Elaine D

They know how to do almost anything. The caregiver does laundry, makes beds, helps me with my flowers, and makes food for us.

Frank S

I like that they keep in touch. Maria is also a real nice gal. She is gentle and does her job. A lot of agencies don't service companies because they deem it inhabitable. Them showing up makes life easier for me and changing my bandages.

Donna g

They were straight forward with me. They went over the cost of services. They should have better caregivers.

Anonymous

Nothing they can improve on. The caregiver being there helped us the most.

Suzan

I like that they make you comfortable right away. They are nice to me.

Joseph T

I like that they don't force anyone on me. They want me to live in my own condo.

Juanita R

They are dependable. It helps me to walk around.

Patricia O

They were very responsive and very professional as well. They were very helpful and took care of all her needs.

elaine d

The caregiver we have is awesome. They are positive. She has a list she wants done.

Barb B

They can vet their employees better. It was stressful since we didn't get the proper care we needed.

Amy B

They were very flexible and their staff was pleasant and treated my dad with respect. It helped get my mom some time to herself. We were comfortable with them.

COLLINS B

They could be more consistent with whom they send. Some of them are either aren't informed of the medication schedule or just don't know. Nothing they can do to make our life easier. The patient has Alzheimer's and nothing get easier with that.

Rodger K

I like that you're reliable and the people are uniformly great. They were very helpful. The people were caring and capable of staying with a person who had highs and lows.

Lynne W

I like that they are doing a good job of getting my mom to accept them. They have helped the most by monitoring my mom's health.

Dave H

Their communication is good. They do the things I can't do anymore.

Jenny L

I like that we can rely on them. They are able to be there when we aren't.

Fares I

When everyone who asks, I tell them they are excellent. Sometimes they send different people, and they are different.

Jeni W

The one I have that comes regularly know what to do without me having to tell her what to do. Things I don't want to do by myself like get in the shower or wash my hair that help.

Arleigh C

The caregiver showed up right on time. It was a little confusing to start up. There was some issue with the insurance. The caregiver does some housekeeping.

Daniel J

My mom enjoyed the communication and company. They helped me mom a great deal.

Joseph T

I like the care they provide. They have a positive attitude, and they are always available for me.

AJ F

I like that the agency is good with the services they are providing. The impact is good because it gives me peace of mind knowing my mom is being taken care of.

Brandy E

The agency can assign caregivers who have shown up for their assigned shifts and The caregivers help him by making him meals.

Frank S

I think they give me very good care. They are dependable. They call and let me know and that I am going to be home. I've come to look forward to their visits. They've helped me keep my legs in good shape.

Kathy L

Everyone has been very kind and very good with my husband. It allows me to get out and do the things that I need to do.

Paulette H

The people are really friendly. They take care of my mom. It seems to be easy to reschedule. They mostly help with showering so she can feel safe.

Anonymous

The agency is very friendly, and they are good at their work. They are also very professional. Whatever we needed, the agency went out of their way to do it.

Larry K

I like the agency because of the people they send. The agency allows me to leave the house and run errands and get groceries, and get my medications while providing care for my mom and wife.

Lillian K

The only issue was the way they bill. The billing was very often wrong. The girl who came out had US Cellular, which didn't work in our area. The caregiver provided care to help bathe, feed, and watch the client. She was very good with him.

Diane S

The clients who don't need them on a daily basis can still get the same care. We had at least nine different people, and I had to retrain them. My mom had to get used to them.

Jim R

They are able to keep us with the caregivers for a long time. They are very knowledgeable and kind.

COLLINS B

They get to know the client well. It is vital to how I operate my daily life.

Valerie R

I needed something ASAP, and I left a message and called back right away. They were really attentive with the responses, and they answered my question and met my needs the next day. My mom is very difficult to work with and my dad didn't have the energy to care for someone with dementia but it was good to know that someone was going to be there.

Jeni W

They accommodate my schedule. They bathe her.

Anonymous

The caregivers that I got were always personable and professional, and I did not need to direct them to do things, they saw things and did them. They made sure the people they got for my liked and were not allergic to cats, because that made a big difference in how my cats reacted to them. I trust their judgment.

Albert "

They are reliable. Shannon has been such a blessing to me.

Stephanie W

They could provide some activities to provide to the caregiver and my mom instead of me having to provide all of it. They could make our lives easier if their workers could fill pill packs.

June Y

They are very prompt. They make me feel secure.

Paul

They do what they say they are going to do and are on time doing it. They help me get up and to bed.

Steve C

I like that they're always on time and available. They're conscientious of things that I ask them to do. Having Brightstar Care has helped me by being able to have someone help me prepare food and do housekeeping.

Elena S

I liked that the staff was nice and helpful. I like that they did what needed to be done.

Leanne H

They are easy to use and helpful. Everything has been great. It has helped me get things done that I need to get done.

Susan J

I would recommend them because they were able to provide care very quickly to us, and I thought the care was good. They were able to be with my loved one, and make sure she took her medicines. That helped us a lot.

Pat

They are responsive, reliable, and thorough in providing care. Dad is diabetic, so they change out the insulin pump, they also go over his other vitals.

Albert "

They are very consistent and reliable. When I request a time for them to come, I don't have to worry about them coming. I know they will be here. Some of it is help around the house since my beautiful wife passed away last year. It's nice to have someone here on a professional level and the companionship of having someone to talk to.

Anonymous

Health care agencies are hard. The issue we have been having is staffing his hours.

Mike C

I like that they have always been cooperative. They helped me with everything I needed help with.

Keely

My mom could not make sure the payments were taken from the wrong account. They only had one way to pay. I like that the companionship was the most helpful.

Anonymous

I would like to see communication improved. They could provide backup caregiving.