Agency Logo

BrightStar Care – FL – Venice

BrightStar Care – FL – Venice

RN Owned and Operated. Joint Commission Accredited. We truly do offer "A Higher Standard of Care". We are proud to have won the Best of Home Care "Leader in Excellence" award for 4 consecutive years and counting. No other agency in SW Florida can say that. We offer a full array of services: Companion Care, Personal Care, and Skilled Nursing.

425 Commercial Ct., Unit F, Venice, FL, 34292 33921 33927 33946 33947 33948 33950 33952 33953 33954 33955 33980 33981 33982 33983 34223 34224 34229 34233 34238 34241 34249 34266 34269 34272 34274 34275 34284 34285 34286 34287 34288 34289 34290 34291 34292 34293 34295

Phone: 941.412.4070

Zip Code: 34292

City: Venice

State: FL

  • Alzheimer's Care
  • Companion Care
  • Housekeeping
  • Dress & Grooming
  • Laundry
  • Incontinence Care
  • Bathing
  • Mobility Assistance
  • Medication Reminders
  • Respite Care
  • 24-Hour Care
  • Eating Assistance
  • Transfer to/from Bed
  • Exercise Assistance
  • Safety Supervision
  • Transportation
  • Hospital Discharge Assistance
  • Prescription Pick-Up
  • Doctor Visit Companionship
  • Grocery/Errand Assistance
  • Hospice Support
  • Cash
  • CreditCard
  • Check
  • Veteran's Assistance
  • Long-Term Care Insurance

2020, 2019, 2018, 2017

Best of Home Care

Leader in Experience

(Formerly Leader in Excellence)

Awarded for superior client & caregiver satisfaction ratings.

2025, 2021, 2020, 2019, 2018, 2017, 2016

Best of Home Care

Provider of Choice

Awarded for outstanding client satisfaction ratings.

2025, 2024, 2023, 2022, 2020, 2019, 2018, 2017

Best of Home Care

Employer of Choice

Awarded for outstanding caregiver satisfaction ratings.

Agency Rating

  • Katie C

    I like that they are reliable and on time. They did not push him when he said he was tired which does not help him.

  • Diane F

    I would recommend them because they are very reliable and nice people. The agency has sent good people that get a lot of things done for me to make my experience positive.

  • Diane F

    I like that they are great people and very reliable. They take me to get lab work done and they do light housekeeping.

  • Virginia S

    I like how the agency is sending the bill for long time care. The agency follows up very well.

  • Vandra D

    The caregivers have been very great. We are very happy with the care being provided and the chores that are done.

  • Michael C

    The aides are good. They help a lot. My mother has dementia.

  • Bill

    They communicated well. They dealt with him when no one else was around to do it.

  • Melinda R

    They didn't really have an alternative to a companion service like we were wanting. They only have CNA's on staff that double as companions. They have good communication with her, and just they're being there with her has had a big impact on her mental stability.

  • Patricia "

    They are very communicative. They answer me right away when I text them. They keep me up to date when there are changes in the schedule. They always fill a slot when I need it. They are wonderful caregivers.

  • Stanley G

    They really had quality people that they sent over to take care of wife's needs. The staff was very responsive to my wife's needs.

  • Wendy B

    I liked that they always made sure that someone was available for us. They were reliable, and they allowed her to get better and be on her own.

  • Dorinne R

    They respond very well. They just couldn't provide anybody in the evenings.

  • Sheila R

    Joanne had a lot of concerns and problems with the women who came to care for her. They left early or did not show up at all. She did not have anybody to care for her. We just were not happy. They did not make her bed or do simple things. They were not there for her. She did have one really good caregiver, but most of the time she did not have her.

  • Anonymous

    I've never dealt with a situation like this before. I was led to believe some things that weren't quite accurate. It could have been a misunderstanding on my part. I thought they would cook, but they don't. There were different people that were in and out, and they were all different. Some didn't speak English well enough to communicate with the client. Some were on their phone quite a bit of taking calls or texting.

  • Virginia S

    They take care of my billing very well and send my billing on to the people that have to pay it. They will provide the service that I need, and that's all that counts.

  • Amy B

    I like that I have had luck with 2 of the 3 health aids they have sent over. They have helped the most with having someone there with her during the evenings.

  • Anonymous

    I liked that they had some very good workers and came on time. I did have some that were late or no shows and I had to figure something out. A lot of times they were there and instead of walking him like that they were supposed to, they would sit in the room with him or go shopping for him which they didn't have to do. It wasn't necessary.

  • Mark S

    I would recommend them because they gave good service. They did personal care for her.

  • Carl C

    They have been very good, efficient, and on time. She loved having them there and they helped the most with companionship. She loves to sit and have lunch with them.

  • Anonymous

    They could improve communication with the responsible party. They would have more of an impact on our daily lives if they communicated more often with me.

  • Paul

    They could have better scheduling, more reliable help, and higher quality people. When they are there and the right person is there, it is helpful. When they don't show up, they are more disruptive than anything.

  • Betty L

    They had experience before we worked with them. They take her to the grocery store. They take her to doctor's appointments.

  • Garry B

    There is no continuity with the nurses and the main nurse. There is limited knowledge and they don't seem to have the medical knowledge if a problem were to arise. The contact between them and the caregiver on the site or someone with more knowledge could be their biggest improvement. They sent one girl out who didn't know about oxygen, and I had to explain it to her. The people were good, but some of them weren't trained. Some were good and some were okay.

  • Gail K

    I would recommend them because they worked very hard and have found people that work with him well. They have helped the most by taking care of him and him personal needs.

  • Marion G

    I like the clientele that has been sent. It helps me immensely.

  • Deborah G

    We have been with them for a long time, so I'm used to them. They send dependable caregivers, which makes my life easier.

  • Chris M

    I think they need to provide better communication and details between home care and scheduling. I liked that they sent homecare individuals that were appropriative for their needs.

  • Suzanne C

    I like that they seem to be well-trained and vetted, and I like that I can submit them to my insurance company. I appreciate that they do what I would do so I can be gone knowing they're there.

  • Sally R

    I like that they've been effective in all areas like following up. They've been exceptionally good, she provides assistance when I can't perform certain tasks.

  • Candice E

    I would recommend them because the aides that they hired were amazing and in a short time frame became family. Once I left and she was 24/7 she got to learn and trust her team.

  • Debra W

    The assistance provided has been good. I like that they are there to take care of her.

  • Stephanie F

    They are friendly. The aide is knowledgeable.

  • Ashley Y

    They have been great to work with. They have been very helpful.

  • Diane

    I'd tell them that they were very much on time. Their caregivers were qualified, and my mother enjoyed them. The impact was great. She improved. They had caregivers show up on time. They were personable.

  • Kay K

    Their aide and the staff have been very good to us. Their quality of the CNA and the office staff checking in is wonderful.

  • Mary E

    I like that the caregiver is a nice person and dependable. I can leave home and run errands while the caregivers assist in helping.

  • Jody I

    They are flexible. She is just in a hard situation.

  • Elizabeth

    I like that they were efficient and billed me regularly. I like that they satisfied my needs. I like that they did what I needed, but did not take the initiative to find out what I needed.

  • Jim O

    I would recommend them because of the quality of the service we got. The agency has sent us Kandy, has been personable.

  • Kathleen S

    The price is good. They prepare food for him.

  • Anonymous

    The gal we have is very good. When we had to start getting help, I told him he can't be a grumpy old man, he needs to be kind and funny to them, and they will be willing to help him. He's done that and they get along fine.

  • Nancy C

    The caregiver I currently have comes in and knows what my needs are, and she stepped right in and is very calm, helpful and wonderful. It's been a huge difference to me.

  • Irene R

    Everyone they sent is very good. Being there to check on him was good.

  • Stephen G

    We are very happy with the service. My father has passed but we will continue to use them whenever we need someone to take my mother somewhere. We hired them to take my mother to the hospital to see my dad.

  • Timothy E

    We were billed for a transfer but we did not receive it. If they had been truthful and honest with the days that she was there, they could have made my life easier. They billed us for more time.

  • Janet B

    I like that everyone has been knowledgeable. I like the fact that the staff will call me regularly.

  • Sammi C

    I like that this agency worked quickly when I needed them to. They're also very courteous and caring. The service gave me relief, knowing that my step-father and my mom are taken care of.

  • Kay K

    The agency was always dependable and available when I called them. They were very responsive. The service was very positive. They followed up and had nurses check when it was appropriate.

  • Elaine S

    The price could be lower. Keep me informed on who might be coming.

  • Nancy M

    Right now, I would recommend the agency. I like that I can call them on the weekends about scheduling and get called back. I hired caregivers to come to be with my husband so that I could have alone time.

  • Walter J

    I haven't been totally impressed yet. It gives me some time to myself.

  • James K

    They are good at keeping up with things and making sure I have someone here if my regular caregiver is unavailable. Their care is what keeps me going, so I really appreciate it.

  • Kim L

    I like the nurse that comes to my house. It does my dad due justice.

  • Lisa L

    The quality of the services was very good. They kept him safe while they were there.

  • Brad W

    I like the quality of the caregivers. It helps me and gives me a little bit of a break three days out of the week. I'm the caregiver 24/7 so two hours for me help.

  • Chuck D

    I like that they respond very quickly. They're very professional. They helped me the most by assuring me that my mom was safe.

  • Irene R

    The only issue I had was the caregiver didn't speak the same language as the client. This was only an issue because he has hearing issues and difficulty understanding. The agency sends people if something pops up and they help me a lot because I can leave during the day without worrying.

  • Martha H

    I like the nurses from BrightStar Care and the help is very nice. They are there for my mom.

  • Deborah G

    I would like them to improve on the scheduling. I would like at the least a weekly schedule. It's been overall positive. They can make my life easier by finding me some consistent caregiver.

  • Tania V

    They are attentive to the person. I wasn't there, but my mom said that she liked the person.

  • Catherine M

    They're efficient, timely, nice people, and they're good at their jobs. They are nice to have around. I get infused 5 hours a day 2 days in a row every 28 days. This makes the difference in whether I live or die.

  • Anonymous

    I like the aide that they have sent. She has been excellent. They have definitely worked with me on scheduling.